Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.91

4.9 Rating 935 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

Questions

Metrics

4.9

Based on 935 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 15th June 2025

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great customer service, an amazing showroom. will be recommending to the rest of the pool team”

Helpful Report

Posted 6 years ago

“Enjoyed my visit at Home Leisure Direct showrooms recently. Very helpful and friendly staff. Easy place to get to. Highly recommended!”

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Posted 6 years ago

“dealt with Ben from start to finish on a fairly large commercial transaction and he has been A1 for the whole time from initial sales and understanding our needs right through to follow up actions, problem solving and recommendations. Home Leisure are a business that I would recommend to anyone who is in the market for games/ gaming whether they want a one off piece or a starting a complete business like us”

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Posted 6 years ago

“AMAZING customer service - super helpful and friendly. HIGHLY recommend. Great business...”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Great customer service delivery was quick took time to explain how to care for table definitely remomend”

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Posted 6 years ago

“Stellar service all the way through, from some initial questions to delivery and installation of the pool table. Quick communication, any issues were resolved promptly!”

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Posted 6 years ago

“My partner recently bought a Mercury arcade machine which the kids love. Arrived promptly and great service”

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Posted 6 years ago

“Great service - from being taken round the showrooms through to having our new pool table installed. A couple of our additional items (snooker balls and smaller cue) were not delivered when the table was installed but the team were quick to respond and we received them in the post within a few days.”

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Posted 6 years ago

“What an amaising place, worth a visit just to have a look around. Wall to wall fun from pinball machines, pool tables and retro arcade machines. My son and I spent a very pleasant hour down there the other week. Staff extreme helpful and friendly. A place of dreams !”

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Posted 6 years ago

“Excellent service. Would and have recommended them.”

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Posted 6 years ago

“Excellent Company great to deal. Fitters were very nice and professional”

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Posted 6 years ago

“Fantastic service for rental and went through all length to fit my needs”

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Posted 6 years ago

“I ordered this wonderful ArcadePro Mercury 2260 TV Console Arcade Machine and again I'm in my favorite :D 90s Thank you Amazing product, amazing service and realy honest price. I highly recommend it to everyone.”

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Posted 6 years ago

“From the moment the phone was answered I received the best service. Purchased the Arcade Pro 2260 machine with all the colours too. We all love it. Delivery and customer service was the best Thank you to all :)”

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Posted 6 years ago

“This company was brilliant from the minute the phone was answered. Purchased the Arcade Pro Jupiter 2260 with all the colours. Staff love it!! Delivery and customer service was fantastic too. Thank you HLD :)”

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Posted 6 years ago

“Amazing service and amazing product. I highly recommend it to everyone Thank You”

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Posted 6 years ago

“Kept informed through this great journey, turned up promptly as promised, installed table answered question and gave pool table house keeping tips, first class throughout Thank you !”

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Posted 6 years ago

“Mercury is great fun, love playing on all the old school games.”

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Posted 6 years ago

“The team at Home Leisure Direct couldn't do enough to ensure my purchase was exactly what I wanted. They were very knowledgable about the products and options and also made a fantastic cup of tea”

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Posted 6 years ago

Home Leisure Direct is rated 4.9 based on 935 reviews