Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.91

4.9 Rating 935 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

Questions

Metrics

4.9

Based on 935 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 15th June 2025

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Turned up when they said they would, friendly guys and table was put up very quickly and efficiently.”

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Posted 6 years ago

“They were very helpfull and delivered the goods when they said they would.”

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Posted 6 years ago

“Nice lads and a good job done, thanks,”

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Posted 6 years ago

“Friendly customer service and excellent range of cues available on-site and to try on their tables! Plus there are free game machines to play :)”

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Posted 6 years ago

“Vary happy customer, purchased a Chester Oak 7ft pool dining table and it is gorgeous, plays and looks amazing! Even my wife agrees it's a thing of beauty (it is in our kitchen diner and we are both delighted with how it looks as both a pool table and with the dining tops on). HLD were great, delivery was reasonably quick baring in mind we are the other side of the country and the table had to have a cloth fitted. The delivery guys themselves were also very good and did a great job.”

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Posted 6 years ago

“Brilliant product and people were really good to deal with”

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Posted 6 years ago

“Excellent customer service and products. Would highly recommend if considering a new pool table.”

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Posted 6 years ago

“Incredibly helpful service from Mike, let my friend and I play on the tables and get a great feel for the games”

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Posted 6 years ago

“they were exceptionally friendly and helpful and directed me to the most appropriate product for me. Emma was brilliant at sorting everything out for me”

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Posted 6 years ago

“Great fun with the arcade pro - seeing all the old games. Very reasonably priced too.”

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Posted 6 years ago

“Excellent table and service through out! Kudos to Neil who was a great help.”

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Posted 6 years ago

“Great customer experience - Neil really guided us through from first point of contact, and ensured we got just the products we wanted.”

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Posted 6 years ago

“Excellent service throughout”

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Posted 6 years ago

“Very helpful with all our questions walked away with our dream cue.”

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Posted 6 years ago

“Friendly and quickly set up. Explained excellently and follow up care text to us. Thank you Excellent service and would recommend.”

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Posted 6 years ago

“Excellent service. Knowledgeable staff and prompt delivery and installation. Superb pool table and good value for money. I would thoroughly recommend Home Leisure.”

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Posted 6 years ago

“Went and viewed a few pool tables and felt the service by Harriet in particular was exceptional. Relayed all the information needed in order to make a decision in which to purchase.”

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Posted 6 years ago

“Really great service looked at a range of tables and couldn’t fault in the helpfulness and politeness towards helping me choose the right ones”

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Posted 6 years ago

“friendly, helpful staff. lots of choice and easy purchase”

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Posted 6 years ago

“Had a look around with the Wife as we are looking for a pool table for our Garden room. Great range and amazing customer service, could get carried away with all the retro arcade machines there. Not yet made a decision but once we do will be in touch.”

Helpful Report

Posted 6 years ago

Home Leisure Direct is rated 4.9 based on 935 reviews