Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.91

4.9 Rating 965 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

Questions

Metrics

4.9

Based on 965 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 29th November 2025

146

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer experience - Neil really guided us through from first point of contact, and ensured we got just the products we wanted.”

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Posted 6 years ago

“Excellent service throughout”

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Posted 6 years ago

“Very helpful with all our questions walked away with our dream cue.”

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Posted 6 years ago

“Friendly and quickly set up. Explained excellently and follow up care text to us. Thank you Excellent service and would recommend.”

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Posted 6 years ago

“Excellent service. Knowledgeable staff and prompt delivery and installation. Superb pool table and good value for money. I would thoroughly recommend Home Leisure.”

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Posted 6 years ago

“Went and viewed a few pool tables and felt the service by Harriet in particular was exceptional. Relayed all the information needed in order to make a decision in which to purchase.”

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Posted 6 years ago

“Really great service looked at a range of tables and couldn’t fault in the helpfulness and politeness towards helping me choose the right ones”

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Posted 6 years ago

“friendly, helpful staff. lots of choice and easy purchase”

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Posted 6 years ago

“Had a look around with the Wife as we are looking for a pool table for our Garden room. Great range and amazing customer service, could get carried away with all the retro arcade machines there. Not yet made a decision but once we do will be in touch.”

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Posted 6 years ago

“The showrooms are so great I have been twice ! Shown around by tyrone it was great fun seeing some old school football games I Used to play on the PlayStation but on the Nu Gen arcade machine ! So Cool ! :)”

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Posted 6 years ago

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Posted 6 years ago

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Posted 6 years ago

“Great Service from this team, very helpful in giving advice on best Pool Dining Room table to me mine and the wife's needs, very helpful in agreeing to hold the finished table for me while my house is being built, will be back to shop here again for sure as they have a great selection of cool products”

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Posted 6 years ago

“Great show room experience, and such good knowledge from Neil and Josh - we now can't wait for our table.”

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Posted 6 years ago

“Great showrooms , Building a games room currently and we certainly be using home leisure direct ! .”

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Posted 6 years ago

“superb website and showrooms very helpful and knowledgeable staff . nothing was to much trouble.”

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Posted 6 years ago

“I purchased a stand-up arcade machine from Home Leisure Direct just before Xmas. I'm not local but I got great advice and assistance from Neil before choosing which machine to buy. I was hoping to have the machine arrive before Xmas (as a present) and, despite being a very busy time for them, they were able to deliver the machine quickly to us in good time for Xmas. The arcade machine exceeded my expectations, my family love it, and I really appreciate the service we received from you guys. Highly recommended.”

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Posted 6 years ago

“Great table. Delivery guys so helpful and efficient. Very happy with product and service. Thanks”

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Posted 6 years ago

“Great installation”

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Posted 6 years ago

“Dear Home Leisure, I just wanted to write and thank your delivery team yesterday for a fantastic job. Mitch and Pete were brilliant at installing our pool table despite having worked a very long day before getting to us. Nothing was too much trouble and they did a fantastic job. We were just sorry they were going to miss the company Christmas party as they still had more deliveries after us. Great job and we are very grateful we could be fitted into their extremely busy last working day before Christmas. Best wishes”

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Posted 6 years ago

Home Leisure Direct is rated 4.9 based on 965 reviews