Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.91

4.9 Rating 965 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

Questions

Metrics

4.9

Based on 965 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 29th November 2025

146

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wanted to try out some new pool cues and there was many on show I was able to try . I was offered a drink and was treated very politely . All around great experience I would recommend .”

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Posted 6 years ago

“Great range of tables on display. Helpful and friendly assistance when we needed it, but also plenty of time to look around (and play) on our own. Overall a good experience”

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Posted 6 years ago

“Super friendly, really really helpful staff. Great advice on the product and all care.”

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Posted 6 years ago

“Very good service. Left with a great cue at a great price.”

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Posted 6 years ago

“Very quick and helpful service in the showroom, not trying to sell me something I didn't want but got useful guide to mid range pool cues etc”

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Posted 6 years ago

“The assistant was very helpful. The cue I was looking for wasn't in stock but I was able to order on site. The knowledge was good and am looking forward to receiving my cue.”

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Posted 7 years ago

“Wanted a medium priced pool (as I have 2 young children who would wreck a good one) table for new games room. Contacted Homeleisuredirect online and they gave me a number of suggestions and helpful hints. Ordered and it arrived bang on the number of weeks stated. The delivery team were the best of ANY company I have ever used. The set everything up and even gave me a few pointers to care for it. Would fully recommend them.”

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Posted 7 years ago

“I purchased an Arcade pro mercury 2260 for my Daughter and being in my 60s did not understand the setup, I telephoned Home Leisure and spoke to Emma who could not have been more helpful. Very pleased with purchase.”

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Posted 7 years ago

“very professional set up, great showrooms, very helpful staff Dave especially.”

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Posted 7 years ago

“Great service, good selection of cues and was able to have a play to get the feel of the cue before I bought it.”

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Posted 7 years ago

“Great service, Dave was very helpful and makes you feel welcome. I was free to spend as much time as I wanted choosing the right cue and having a practice on the excellent tables here.”

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Posted 7 years ago

“wow, what a find, Had my cue stolen in burglary which I had played with for 30 years, they have i would say over a hundred cues to choose from, fantastic service from Dave. Cheers”

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Posted 7 years ago

“I checked out the ArcadePro Mercury 1299 TV Console Arcade Machine on the website and I spoke to Dave Rollo on the phone. He was very helpful and after some careful consideration I ordered one on the Thursday and it arrived on the Tuesday. Only used it a few times so far but I am really enjoying it.”

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Posted 7 years ago

“I arrived late in the day but Dave was very helpful, knowledgable and allowed me plenty of time to try the different pool cues available. I would definitely recommend Home Leisure Direct to anyone.”

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Posted 7 years ago

“Love the building the showroom is in. Great display of products. Suggest better lighting in some areas. Staff very helpful and great explaining the Sounds Leisure Jukebox we were interested in. Can't wait to have it in our own lounge.”

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Posted 7 years ago

“came in today looking for a cue, staff member dave helped me, didn't feel pressured, will be returning to have another knock around to choose the right one”

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Posted 7 years ago

“because i got a new cue and dave was very helpful.”

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Posted 7 years ago

“great service ,very helpful staff”

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Posted 7 years ago

“Spoke to Dave regarding a new cue and pool table Very helpful and knowledgable - the atmosphere is great to try before you buy and I left feeling very comfortable with my new cue Will definitely be back in the new year about a new pool table for the home Highly recommend”

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Posted 7 years ago

“great service support agent Mike very helpful will be using again in the future”

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Posted 7 years ago

Home Leisure Direct is rated 4.9 based on 965 reviews