Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.91

4.9 Rating 965 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

Questions

Metrics

4.9

Based on 965 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 29th November 2025

146

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company to work with The men that came were very courteous and helpful”

Helpful Report

Posted 6 years ago

“My delivery came on time was delivered with respect nothing was too much trouble. Checked with me on all working parts and how to use the snooker table. Great service”

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Posted 6 years ago

“From start to finish Home Leisure were excellent throughout. The sales team advised a suitable product, offering savings in areas, the customer service is superb from Harriet and Kayla who organised my delivery and finally Phil and Tyrone went above and beyond on installation day. Professional and well mannered and great assets to their business. I would not hesitate to recommend Home Lesiure to friends and family. Thanks once again”

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Posted 6 years ago

“Superb service and products. Ray was particularly helpful and knowledgable. Excellent service all round!!”

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Posted 6 years ago

“My pool table looks great and was well set up by the installers.”

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Posted 6 years ago

“Quick,efficient and friendly”

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Posted 6 years ago

“Very helpful and friendly”

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Posted 6 years ago

“Fantastic job and great service. Thank you”

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Posted 6 years ago

“I have recently purchased a Pool/dining table from Home Leisure Direct and I could not be happier with the service I received and the quality of the product which is now on display in my kitchen. Reluctant to spend thousands of pounds online without proof both the product and the company actually existed, I headed down to their showroom in Bristol. WOW! Stunning. I was so impressed with the set up and the service in which Neil gave me whilst on site, I placed my order and from that moment onwards, Neil has kept me updated and informed every step of the way. The product looks and plays great. I would encourage anyone serious about investing in the kit these guys provide to get down to their showroom.”

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Posted 6 years ago

“great customer service, an amazing showroom. will be recommending to the rest of the pool team”

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Posted 6 years ago

“Enjoyed my visit at Home Leisure Direct showrooms recently. Very helpful and friendly staff. Easy place to get to. Highly recommended!”

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Posted 6 years ago

“dealt with Ben from start to finish on a fairly large commercial transaction and he has been A1 for the whole time from initial sales and understanding our needs right through to follow up actions, problem solving and recommendations. Home Leisure are a business that I would recommend to anyone who is in the market for games/ gaming whether they want a one off piece or a starting a complete business like us”

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Posted 6 years ago

“AMAZING customer service - super helpful and friendly. HIGHLY recommend. Great business...”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Great customer service delivery was quick took time to explain how to care for table definitely remomend”

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Posted 6 years ago

“Stellar service all the way through, from some initial questions to delivery and installation of the pool table. Quick communication, any issues were resolved promptly!”

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Posted 6 years ago

“My partner recently bought a Mercury arcade machine which the kids love. Arrived promptly and great service”

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Posted 6 years ago

“Great service - from being taken round the showrooms through to having our new pool table installed. A couple of our additional items (snooker balls and smaller cue) were not delivered when the table was installed but the team were quick to respond and we received them in the post within a few days.”

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Posted 6 years ago

“What an amaising place, worth a visit just to have a look around. Wall to wall fun from pinball machines, pool tables and retro arcade machines. My son and I spent a very pleasant hour down there the other week. Staff extreme helpful and friendly. A place of dreams !”

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Posted 6 years ago

“Excellent service. Would and have recommended them.”

Helpful Report

Posted 6 years ago

Home Leisure Direct is rated 4.9 based on 965 reviews