Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.91

4.9 Rating 905 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

Questions

Metrics

4.9

Based on 905 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 9th May 2025

Nigel P

Home Leisure Direct 5 star review on 7th May 2025

Nick Parks

Home Leisure Direct 5 star review on 19th April 2025

Andy

Home Leisure Direct 5 star review on 4th April 2025

Richard

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tyrone was very helpful and knowledgable . Great showrooms .”

Helpful Report

Posted 5 years ago

“Loved the service, pool table and delivery. Just top stuff all round.”

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Posted 5 years ago

“Great service, quick delivery time expected in March got it in Feb, delivery guys Phil and Duane did an excellent job at setting it all up”

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Posted 5 years ago

“Excellent service, punctual, very professional and friendly guys. Phil and Duane. We are extremely happy with our new dining pool table.”

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Posted 5 years ago

“Thanks to Gareth, Phil and Home Leisure Direct for our first pool table.....already played 30 games and plenty more to go!”

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Posted 5 years ago

“Gareth and Phil did a great job. Not an easy access on first floor but were super careful .”

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Posted 5 years ago

“Showrooms are fantastic, cue selection is great. Tom was really helpful! Looking forward to a bash with my new cue”

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Posted 5 years ago

“Really quick delivery time and great pool table.”

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Posted 5 years ago

“Really quick delivery and great pool table.”

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Posted 5 years ago

“Great service thanks. Would highly recommend. Thanks for the help Luke!”

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Posted 5 years ago

“The pool table was delivered on time and in perfect condition. From sales to delivery everyone was knowledgeable and helpful, I wish all companies were as easy to deal with as this one. Well done and thank you!”

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Posted 5 years ago

“Have the most extensive range of pool tables and the only supplier that I found to have the exact size that I was after for the space I have. Table itself is amazing quality and looks wonderful. Installers were excellent too.”

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Posted 5 years ago

“Came into the showroom for a cue, great selection available. Loads of decent tables to have a go on too. All my questions/queried answered by Tom. Definitely worth the trip down to see the showrooms”

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Posted 5 years ago

“Love my table, such good fun.”

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Posted 5 years ago

“Tyrone was very helpful making my purchase quick and easy . Thanks”

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Posted 5 years ago

“Tyrone was helpful and made the purchase very easy . Thanks”

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Posted 5 years ago

“Fantastic service and thoughts for our needs. Fully recommend”

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Posted 5 years ago

“Fantastic table, fantastic service. I originally called just to fire some questions but by the time I had finished with my phone call with Adam Penwell (ask for him he's a top guy) I was satisfied enough to place my order then and there. I wanted an English pool table to double as a dining table and he threw some options at me with an upgraded cloth included in the price and recommended some upholstered benches that just tops the whole set off. Customer service from Adam Penwell was above and beyond before during and after and the delivery and installation was smooth and quick. Was playing pool with a supplier within an hour of the van turning up to install! 5 Stars from me Thanks again Adam!”

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Posted 5 years ago

“I had ordered my Hawkes Signature pool table 4 weeks before Christmas, having visited the showroom in Bristol. I met Sam there and he did everything possible to make sure I had my table before Christmas. He had it shipped from France and built at my house by December 21st. It was the perfect entertainment for the 21 guests I had for Christmas day. We love it!!”

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Posted 5 years ago

“Communication with the company was amazing!! Ben and Josh were very helpful. The pool and football table are being shipped to Bermuda so you can imagine I had many questions. They were dealt with quickly and expertly! I will update the review once the goods arrive, but so far I could not be happier or more impressed with the customer service and attention”

Helpful Report

Posted 5 years ago

Home Leisure Direct is rated 4.9 based on 905 reviews