Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.91

4.9 Rating 935 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

Questions

Metrics

4.9

Based on 935 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 15th June 2025

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had my pool table delivered on Wednesday very happy with all at home leisure and delivery and installation was great not the easiest of jobs for chris and chris with the steps but all good would highly recommend”

Home Leisure Direct 5 star review on 27th May 2021

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Posted 4 years ago

“Ben was super helpful, always came back to me when i had questions, bought a pool table and arcade machine - both surpassed expectations.”

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Posted 4 years ago

“Extremely happy with the service received. When ordering my pool table the chap on the phone was Extremely helpful and advised me on the best choices for what I wanted. Was explained it could be upto 16 week wait which I was happy with. It arrived within 11 so a big bonus. The two men that delivered and installed it were really good. Took their time and care when doing so, also explaining how everything works with the table.”

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Posted 4 years ago

“Good advice at outset by Tyrone, timescales for delivery in line with expectations, installation team excellent and Ekilibrium table is superb. Only improvement to the table relates to the bolts that need a white cap to mask them from view.”

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Posted 4 years ago

“Very professional service, from installation to our first phone call. Delivery was kept informed and updated. The guys were very professional and knowledgeable. Product was excellent. Would recommend.”

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Posted 4 years ago

“I recently purchased a Signature Tournament Pro pool table with Home Leisure Direct. The table itself is brilliant, good quality, solid and lovely to play on. The service throughout the whole process was very good. Very pleased.”

Home Leisure Direct 5 star review on 12th May 2021

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Posted 4 years ago

“Mark & Darren were great during the install. It was very easy & quick. Demo of equipment included and how to maintain the table was a nice touch. Table looks great.”

Home Leisure Direct 5 star review on 30th April 2021

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Posted 4 years ago

“Really pleased with our new Sam Atlantic Champion pool table. The table is great quality and fits perfectly. We paid slightly extra for the table to be installed and level and the guys did a great job. Big thanks to Ben at Home Leisure Direct for all the help and advice.”

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Posted 4 years ago

“Table arrived nice and early on the arranged date, Duane and Dan were absolutely bang on with set up. Super polite and all round good guys. Table plays as good as any table I have ever played on, and looks fantastic to. Would highly recommend.”

Home Leisure Direct 5 star review on 18th March 2021

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Posted 4 years ago

“Excellent customer service. I phoned on 26 January to ak about delivery time for a table tennis table and was told to allow 2 - 3 weeks given corona-virus etc. I ordered online the same day and the table arrived exactly ONE week later. HLD also had the lowest price I could find for my butterfly table tennis table. Overall, highly recommended by me!”

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Posted 4 years ago

“Great customer service throughout and I am over the moon with my new pool table! Thank you Home Leisure Direct!!”

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Posted 4 years ago

“Very helpful on the phone. Ordered the pool table on 4th January, delivery date of February suggested. Then lockdown announced that evening! Table arrived 21st January!!!! absolutely brilliant service. The guys who delivered the table were very professional. Website had lots of useful information and space needed and cue sizes. People very professional and product great.”

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Posted 4 years ago

“Glad I chose these guys. They improved on their delivery by 3 weeks and fitters where professional and friendly. I would definitely use them again. Steve”

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Posted 4 years ago

“Very please I found Home Leisure on the internet- spoke to Ben and was advised accordingly. The final price busted my financial range but i'm so glad i did because its absolutely brill. Yes, I am very pleased and happy I didn't go elsewhere. Remember every games worth £1 in the pub!! so your saving loads and loads. Don't worry about the price - well worth it.”

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Posted 4 years ago

“Easy to deal, very nice sales staff, delivery and installation perfect. Would definitely recommend.”

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Posted 4 years ago

“Outstanding service. Professional easy to talk to no nonsense would definitely recommend.”

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Posted 4 years ago

“Bought venom table tennis topper to go on top of my supreme winner pool table. It’s arrived and it’s quality, I now have a pool table that turns into a full size table tennis table. It’s very well made plays absolutely fantastic, will last forever as it’s solid and plays just like a tour sent table tennis table. Great service from home leisure direct, thanks Josh much appreciated 5 stars from me and my son 👍”

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Posted 4 years ago

“Great service from start to finish. Supported through sales procedures, kept updated all the way, delivery was great with the guys setting up and explaining everything in a clear and professional way. Would definitely recommend”

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Posted 4 years ago

“Immaculate service especially though tough covid period where most companies are falling behind on deliveries! Received table sooner than expected and first class service from the Home Leisure Direct Team. Highly Recommended especially if looking for a Supreme Winners Pool Table”

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Posted 4 years ago

“Just taken delivery of an ArcadePro Saturn 2097 gaming machine from Home Leisure Direct - unbelievable piece of kit. Superb company and customer service, and a big shout out to Tom Mason who went above and beyond throughout, anyone thinking of gaming equipment, pool tables or jukeboxes then you know where to go....”

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Posted 4 years ago

Home Leisure Direct is rated 4.9 based on 935 reviews