Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.91

4.9 Rating 935 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

Questions

Metrics

4.9

Based on 935 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 15th June 2025

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just had Mitch grant and Mike deliver and set up my table and they where so helpful and knowledgeable and just like to say thank you very much and I wish you all the very best in the future!!”

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Posted 4 years ago

“We have been truly delighted with our Pool table (a 7 foot Oak Huntsman with Gold cloth). We didn't visit the showroom due to being in London and COVID. Instead we telephoned and spoke to Ben who talk us through options from the website and also sent some individual photo's to me e mail address. The website was informative to ensure that we ordered the correct size pool table, cues etc for the room. Delivery was inline with the suggested timelines and delivery drivers very courteous and polite. Overall we are delighted with our new pool table and any guests have also been super impressed”

Home Leisure Direct 5 star review on 27th October 2020

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Posted 4 years ago

“It's a great efficient and well run company. From the initial call with Tom, showrooms visit with Tryone( recommended), to the delivery/ installation team of Duane & Dan, I was impressed with the honesty, knowledge and passion they had. No pressure and relaxed attitude. I wouldn't hesitate recommended these guys . It's got to be your gamesroom first port of call. Baz”

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Posted 4 years ago

“Just recievd a 6 foot pool table. The presales advice was efficent, honest and reliable . The delivery was excellent too ...very tight stairs to negociate and they took great care and to positon and asemmble. qiuality of product looks awesome too....”

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Posted 4 years ago

“They arrived within tjme! They were very careful and tidy! 2 very nice men! Thank you Phil and Chris!”

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Posted 4 years ago

“Just had my second pool table from these lovely people and yet again they have been great from order to installation. So helpful and professional all the way through, thanks guys. Always recommend !”

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Posted 4 years ago

“Had my pool table fitted today. Table is fabulous and plays extremely nicely. Had to take it up 2 flights of stairs! Chris and Phil were brilliant, very helpful and polite. Would definitely recommend Home Leisure Direct.”

Home Leisure Direct 5 star review on 9th October 2020

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Posted 4 years ago

“Had my pool table fitted today. Looks fabulous and plays extremely nicely. The installation went well. Had to take it up 2 flights of stairs! Chris and Phil were very good and most helpful. Would definitely recommend home leisure direct.”

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Posted 4 years ago

“Great showroom and service”

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Posted 4 years ago

“Ben is absolutely fantastic. Sorted my order out, great speaking with him. Lovely guy highly recommended you asking for Ben!”

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Posted 4 years ago

“We've just had our Signature Chester Oak Pool/Dining Table delivered and installed...and we are delighted! Home Leisure Direct were fantastic from start to finish, realistically managing our expectations at each step and delivering on their promise. This is a once-in-our-lifetime investment, and their Customer Care reflected that. 5/5*”

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Posted 4 years ago

“We had our Signature Oak pool dining table delivered yesterday. We are very pleased with it. From the sales person to the delivery team we can not fault the service we have received, we would definitely recommend Thank you”

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Posted 4 years ago

“Product quality and customer service are best in the industry!”

Home Leisure Direct 5 star review on 21st August 2020

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Posted 4 years ago

“Ordered end of Feb2020, great info and responsiveness on online chat prior to this confirming some basic info for me. Really useful install and size guidance on website. Showroom staff (Tom) Was soft sell, told us what was available (pool table) for what we wanted gave us time to have a play. Took us through finance options (although we paid full amount). COVID slowed things down so took delivery in June. Install team were great in and out in 45mins. Would totally recommend competitively priced.”

Home Leisure Direct 5 star review on 21st July 2020

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Posted 5 years ago

“Great table we are really happy. Custom cloth was worth the wait.”

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Posted 5 years ago

“Good communication up to install. Nice guys, arrived on time and professional clean installation. Few teething problems, but came back same day to sort.”

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Posted 5 years ago

“I would highly recommend this company. Made initial enquiry about a pinball machine and spoke to a very helpful sales manager called Josh. He could not have been more helpful, honest and straightforward with me. He made the whole buying experience an absolute pleasure and filled me the customer with complete confidence regarding quality and price. I would highly recommend this company as the best value and the best quality place to go for home gaming equipment and particularly arcade games – top service and job with a professional and smooth delivery,well done everyone at Home Leisure Direct – thank you!”

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Posted 5 years ago

“Ordered an Arcade machine for my husband for Fathers Day - what an amazing machine! Service was excellent and Josh was really helpful throughout the whole process - ensuring we received in time for Fathers Day. Highly recommend Home Leisure Direct!”

Home Leisure Direct 5 star review on 8th July 2020

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Posted 5 years ago

“great quality pool table. installed to great standard, plays and looks fantastic. well done homeleisuredirect great company to deal with”

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Posted 5 years ago

“Well it was a long time coming (due to a variety of factors) but when delivered the pool table was expertly and carefully assembled By the most friendly and helpful delivery duo. The table looks even better than I had imagined. Amazing quality and design, really beautiful, we are so pleased with it.”

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Posted 5 years ago

Home Leisure Direct is rated 4.9 based on 935 reviews