Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.91

4.9 Rating 905 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

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Metrics

4.9

Based on 905 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 9th May 2025

Nigel P

Home Leisure Direct 5 star review on 7th May 2025

Nick Parks

Home Leisure Direct 5 star review on 19th April 2025

Andy

Home Leisure Direct 5 star review on 4th April 2025

Richard

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. I phoned on 26 January to ak about delivery time for a table tennis table and was told to allow 2 - 3 weeks given corona-virus etc. I ordered online the same day and the table arrived exactly ONE week later. HLD also had the lowest price I could find for my butterfly table tennis table. Overall, highly recommended by me!”

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Posted 4 years ago

“Great customer service throughout and I am over the moon with my new pool table! Thank you Home Leisure Direct!!”

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Posted 4 years ago

“Very helpful on the phone. Ordered the pool table on 4th January, delivery date of February suggested. Then lockdown announced that evening! Table arrived 21st January!!!! absolutely brilliant service. The guys who delivered the table were very professional. Website had lots of useful information and space needed and cue sizes. People very professional and product great.”

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Posted 4 years ago

“Glad I chose these guys. They improved on their delivery by 3 weeks and fitters where professional and friendly. I would definitely use them again. Steve”

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Posted 4 years ago

“Very please I found Home Leisure on the internet- spoke to Ben and was advised accordingly. The final price busted my financial range but i'm so glad i did because its absolutely brill. Yes, I am very pleased and happy I didn't go elsewhere. Remember every games worth £1 in the pub!! so your saving loads and loads. Don't worry about the price - well worth it.”

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Posted 4 years ago

“Easy to deal, very nice sales staff, delivery and installation perfect. Would definitely recommend.”

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Posted 4 years ago

“Outstanding service. Professional easy to talk to no nonsense would definitely recommend.”

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Posted 4 years ago

“Bought venom table tennis topper to go on top of my supreme winner pool table. It’s arrived and it’s quality, I now have a pool table that turns into a full size table tennis table. It’s very well made plays absolutely fantastic, will last forever as it’s solid and plays just like a tour sent table tennis table. Great service from home leisure direct, thanks Josh much appreciated 5 stars from me and my son 👍”

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Posted 4 years ago

“Great service from start to finish. Supported through sales procedures, kept updated all the way, delivery was great with the guys setting up and explaining everything in a clear and professional way. Would definitely recommend”

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Posted 4 years ago

“Immaculate service especially though tough covid period where most companies are falling behind on deliveries! Received table sooner than expected and first class service from the Home Leisure Direct Team. Highly Recommended especially if looking for a Supreme Winners Pool Table”

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Posted 4 years ago

“Just taken delivery of an ArcadePro Saturn 2097 gaming machine from Home Leisure Direct - unbelievable piece of kit. Superb company and customer service, and a big shout out to Tom Mason who went above and beyond throughout, anyone thinking of gaming equipment, pool tables or jukeboxes then you know where to go....”

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Posted 4 years ago

“Just had Mitch grant and Mike deliver and set up my table and they where so helpful and knowledgeable and just like to say thank you very much and I wish you all the very best in the future!!”

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Posted 4 years ago

“We have been truly delighted with our Pool table (a 7 foot Oak Huntsman with Gold cloth). We didn't visit the showroom due to being in London and COVID. Instead we telephoned and spoke to Ben who talk us through options from the website and also sent some individual photo's to me e mail address. The website was informative to ensure that we ordered the correct size pool table, cues etc for the room. Delivery was inline with the suggested timelines and delivery drivers very courteous and polite. Overall we are delighted with our new pool table and any guests have also been super impressed”

Home Leisure Direct 5 star review on 27th October 2020

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Posted 4 years ago

“It's a great efficient and well run company. From the initial call with Tom, showrooms visit with Tryone( recommended), to the delivery/ installation team of Duane & Dan, I was impressed with the honesty, knowledge and passion they had. No pressure and relaxed attitude. I wouldn't hesitate recommended these guys . It's got to be your gamesroom first port of call. Baz”

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Posted 4 years ago

“Just recievd a 6 foot pool table. The presales advice was efficent, honest and reliable . The delivery was excellent too ...very tight stairs to negociate and they took great care and to positon and asemmble. qiuality of product looks awesome too....”

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Posted 4 years ago

“They arrived within tjme! They were very careful and tidy! 2 very nice men! Thank you Phil and Chris!”

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Posted 4 years ago

“Just had my second pool table from these lovely people and yet again they have been great from order to installation. So helpful and professional all the way through, thanks guys. Always recommend !”

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Posted 4 years ago

“Had my pool table fitted today. Table is fabulous and plays extremely nicely. Had to take it up 2 flights of stairs! Chris and Phil were brilliant, very helpful and polite. Would definitely recommend Home Leisure Direct.”

Home Leisure Direct 5 star review on 9th October 2020

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Posted 4 years ago

“Had my pool table fitted today. Looks fabulous and plays extremely nicely. The installation went well. Had to take it up 2 flights of stairs! Chris and Phil were very good and most helpful. Would definitely recommend home leisure direct.”

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Posted 4 years ago

“Great showroom and service”

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Posted 4 years ago

Home Leisure Direct is rated 4.9 based on 905 reviews