Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.91

4.9 Rating 935 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

Questions

Metrics

4.9

Based on 935 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 15th June 2025

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely sales room well presented rob amos was very helpful and plesant nothing was to much trouble will deal with him anytime”

Helpful Report

Posted 1 year ago

“fantastic service, all on time and new pool table installation was obviously done by a superb professional team. I would recommend these guys anytime.”

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Posted 1 year ago

“Absolutely fantastic service, all on time and new pool table installation was obviously done by a superb professional team. Completely recommend this company.”

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Posted 1 year ago

“We visited the showroom looking to buy a pool table and table tennis top. Ollie was extremely helpful and gave us plenty of time to have a play on the tables in the showroom. A week later and we received our table (we chose a colour combo in stock). The delivery guys were great and within an hour the tables was setup and leveled. Great experience and really pleased with the table.”

Helpful Report

Posted 1 year ago

“Just received my outdoor pool table. Absolutely superb and exactly as I expected. Delivery was timely and in accordance with the schedule shared with me when I placed the order. Delivery service itself was excellent. Fully deserved of the 5 star rating I have given.”

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Posted 1 year ago

“Fast friendly and effiicent service. Ordered an American Pool table to be custom built in my loft. Came very quickly (with a free fuse ball) and built in a few hours. Table is amazing. So good to play on. Thank you so much!”

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Posted 1 year ago

“Efficient and helpful when ordering and finished product all I could have hoped for.”

Home Leisure Direct 5 star review on 1st June 2024

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Posted 1 year ago

“Table is great and appreciate you guys working with us. Thanks to Fred for sorting this all out”

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Posted 1 year ago

“We ordered a Signature Pool table & hoping for a speedy delivery in time for our daughter's birthday party. It was not guaranteed but they said they would try & we were pleased it arrived during the week before. Installation was quick & the table looks great. Really pleased with the quality of the play however & 100% happy with our choice. Also had a football table from them which is also excellent. We did not open the table tennis top yet but looking forward to that soon also. Great service from this company..”

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Posted 1 year ago

“Purchased a pool table from Home Leisure, although an entry level table very please with quality, delivery prompt and installation guys were great. Would highly recommend”

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Posted 1 year ago

“I can't say enough of how happy we are with our beautiful piece of furniture. The professional team are a delight to deal ,from Rob at the sales stage right through to installation.”

Home Leisure Direct 5 star review on 16th May 2024

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Posted 1 year ago

“Great selection of pool tables, fab service and the delivery guys were quick polite and efficient. Can highly recommend if you’re looking for a good quality pool table at a reasonable price”

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Posted 1 year ago

“Fantastic customer support and great service, proactive around delivery time slot and product looks and plays great. I would recommend these guys.”

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Posted 1 year ago

“Without hesitating we would highly recommend Home Leisure Direct. From the initial contact with Rob in Sales, who was extremely professional and could not do enough, through to delivery we have been completely impressed and satisfied with the goods and service we have received. A big thank you to you all!”

Helpful Report

Posted 1 year ago

“A really efficient company. The ordering process was very easy. A quick delivery followed by a quick and thorough install. Fully recommend Home Leisure.”

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Posted 1 year ago

“Had my Signature Tournament Pro pool table delivered and installed this week from Home Leisure Direct and it's amazing!!!! What a fantastic 100% service from start to finish. The two fitters Neil & Aaron were bang on time (in the pouring rain) to install the table just how I wanted it. They were fast, tidy and ready to answer any questions I may of had. I couldn't recommend Home Leisure Direct highly enough. Well done to you all keep up the good work. Tony Wain...........”

Helpful Report

Posted 1 year ago

“Rob is the person to talk to for information about the products. We bought a Signature pool dining table and it is very attractive. Neil and Aaron arrived and put the pool table together I was worried about the new carpet and they put down cloths on the carpet straight away. Neil and Aaron seemed to be very experienced at putting the pool dining table together We are very pleased we chose Leisure Direct.”

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Posted 1 year ago

“Just had delivery of my Signature Pro pool table and all the accessories and I would thoroughly recommend this product. Home Leisure Direct didn’t have the table I wanted in their store in Bristol, so I had to wait a few more weeks to have it built before it arrived, but the delivery guys installed it perfectly where I wanted it to go, and the table is fantastic - perfectly level, bounce off the cushions is consistently true. The standard cues that came with the offer are good, but it’s probably worth spending a bit more on their Whirlwind cues, which I did. Rob Amos, the sales person I dealt with, was very helpful from start to finish, all done online with all my questions answered efficiently before I decided to pull the trigger! Very happy with my purchase and the customer service from Home Leisure and the installation team was excellent. There is a great choice of extras (snooker balls, extra set of spots and stripes balls, lighting etc) which I think are good value for money.”

Helpful Report

Posted 1 year ago

“These guys were really easy to deal with and pulled out all the stops to deliver the table early , in time for my birthday. They gave me good advice about what size table to order too. I’m thrilled with the table and customer service was great at all stages.”

Home Leisure Direct 5 star review on 21st March 2024

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Posted 1 year ago

“Rob and the dream were knowledgeable and communicated regularly regarding the delivery of our table. Installation was seamless. I would have no hesitation in recommending Home Leisure Direct.”

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Posted 1 year ago

Home Leisure Direct is rated 4.9 based on 935 reviews