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Home Leisure Direct Reviews

4.9 Rating 789 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

4.9

Based on 789 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from beginning to end. Answered all questions and sent samples to help us with our choices. Table is a quality piece of furniture delivered and set up by 2 great guys. Just gutted our benches were not in stock so a little wait for them. Thank you to all the HLD team.”

Home Leisure Direct 5 star review on 9th August 2022

Posted 1 year ago

“The site was easy to navigate and ordering was simple, the JD Dart board arrived very promptly and it looks fabulous, would definitely shop here again and would recommend to friends.”

Posted 1 year ago

“From the time of placing order to actual delivery and installation the service was very professional. The price for my table (7ft signature tournament pro edition) was reasonable as there are cheaper ones out there but you don’t get the same quality especially one slate bed. Delivery somewhat delayed due to extreme demand but it was no issue for me, I also ordered a few extras like the cue stand and pool extension which compliment my table nicely. Overall I would recommend this company to anyone and also a quick thank you to the delivery guys who were absolutely brilliant and professional.”

Home Leisure Direct 5 star review on 4th August 2022

Home Leisure Direct 5 star review on 4th August 2022

Home Leisure Direct 5 star review on 4th August 2022

Home Leisure Direct 5 star review on 4th August 2022

Home Leisure Direct 5 star review on 4th August 2022

Home Leisure Direct 5 star review on 4th August 2022

Home Leisure Direct 5 star review on 4th August 2022

Home Leisure Direct 5 star review on 4th August 2022

Posted 1 year ago

“Excellent service. Pool table delivered earlier than expected and installed in a first floor room via a challenging staircase without issue. All staff helpful and a pleasure to do business with.”

Home Leisure Direct 5 star review on 3rd August 2022

Posted 1 year ago

“What can I say, I ordered my pool table, it arrived quickly, was setup by the team and I have been playing on it since. Great service and a really good table.”

Posted 1 year ago

“We lost the power supply for our ArcadePro during a move. I contacted the team, and they sent a replacement free of charge the same day. Excellent service.”

Posted 1 year ago

“Very professional company with excellent customer service staff who gave helpful advice regarding the size of table best suited for your room space. The men who came to install my pool table were very friendly and extremely efficient and the table was installed and ready to go in about 45 minutes. They also gave me useful advice on how to look after the table in the years ahead. Very pleased and I would recommend.”

Posted 1 year ago

“Excellent quality on the pool table very professional when setting up the table very happy with the outcome.”

Home Leisure Direct 5 star review on 12th July 2022

Posted 1 year ago

“Good communication and service, table was delivered within a week of order. Table is a good price a spec compared to others being considered.”

Home Leisure Direct 5 star review on 11th July 2022

Posted 1 year ago

“From initial contact to the expert installation we could not have been happier. Superb product and excellent value for money. Would highly recommend to anyone looking for a pool table”

Home Leisure Direct 5 star review on 6th July 2022

Posted 1 year ago

“Good quality JD pool table cover paid approx £30 and am pleased with the look. The team at Home Leisure Direct where great from telephone conversation to item being delivered. Definitely recommend. ⭐️⭐️⭐️⭐️⭐️ 5/5”

Home Leisure Direct 5 star review on 30th June 2022

Home Leisure Direct 5 star review on 30th June 2022

Posted 1 year ago

“From the initial email to the delivery of our shuffleboards and pool table the service from Home Leisure has been outstanding. Given the current economic climate there were a few delays with some parts of our order but we were kept informed throughout. We dealt with Ben and his service was spot on. The showroom is stunning and the products they sell are superb. I must also mention the delivery and installation guys! On both occasions they were professional and genuinely good guys, a real credit to the company!”

Posted 1 year ago

“Great service, product arrived quickly and in good condition. A happy customer.”

Posted 1 year ago

“Quick delivery and quality is good - receiver of gift is v happy with it.”

Posted 1 year ago

“We had seamless service from start to finish. We couldn’t be happier with our product. The pool table is very well constructed and feels of superior quality. Installers Chris L and Chris H were particularly helpful in explaining to us how to look after the table and what to do if anything goes wrong. 5 stars and would recommend to anyone. Cheers guys and gals. Lots of love, Chris”

Posted 1 year ago

“Just wanted to express what amazing service I received from Rob @ Home Leisure, from my initial phone call which was so welcoming and helpful to the service at the showroom …and what an amazing showroom it was too. Was happy to walk away with our purchase and would definitely recommend.”

Posted 2 years ago

“Excellent customer service throughout the whole process. The show room was exceptional and the advice provided was also great. The pool table arrived within the timescales promised and the delivery went smoothly. I am in love with the dinning pool table and would definitely recommend. We were also sent some additional items free of charge on request, amazing service.”

Posted 2 years ago

“Good advice before purchasing, easy ordering process and pool table delivered earlier than estimated. Delivery was smooth and the guys setting it up were friendly and efficient. Would definitely recommend.”

Posted 2 years ago

“Good advice before purchasing, easy ordering process and pool table delivered earlier than estimated. Delivery was smooth and the guys setting it up were friendly and efficient. Would definitely recommend.”

Home Leisure Direct 5 star review on 25th May 2022

Posted 2 years ago

“I received my pool/dining table yesterday. It was well packaged and easy to put together. It came with everything I needed to get started. I can honestly say that I think this may have been my best purchase ever!!!!! Myself and my children have played it virtually non-stop since we built it - and I am currently the undefeated champion!!! I can highly recommend Home Leisure Direct and want to say a huge thank you for having such an amazing, affordable table. A very, very happy customer 😊”

Posted 2 years ago

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Home Leisure Direct is rated 4.9 based on 789 reviews