The Home Depot Reviews

Name: The Home Depot
Rating: 1.65

1.7 Rating 1,266 Reviews

15 %

of reviewers recommend The Home Depot

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Metrics

1.7

Based on 1,266 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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The Home Depot 1 star review on 26th May 2025

110

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An easy to use site that never lets you down!!”

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Posted 7 years ago

“Cheapest I could find on the internet”

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Posted 7 years ago

“Very good customer service with fast delivery to Finland”

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Posted 7 years ago

“Quick service, and very easy to use web page.”

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Posted 7 years ago

“Easy web site , good price , imeadiatly delivery , no messing . Product just what I ordered .”

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Posted 7 years ago

“Good costumer service friendly staff and everything I needed was in stock”

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Posted 7 years ago

“Very good custamer service”

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Posted 7 years ago

“They have all the right products and deals.”

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Posted 7 years ago

“Two things made the visit very pleasant, and as you state, "happy." First of all was the helpful suggestions at the paint department. They were very willing to discuss various paints, colors, paint that also included primer in it's final mix. They mixed samples and asked how things went when I returned. Great people. The Second thing is the help of the experienced person in the tools department. He knew what I was trying to do with tongue and groove knotty pine wood, and found a product, door stops to be exact, to use to hold the bottom board up off the floor when nailing boards by yourself. Well done!”

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Posted 7 years ago

“I love that they often free home delivery. this is really helpful for large items that are difficult to transport. With deliver directly to the house it is so convenient. Easy check out and fast delivery. Love Home Depot”

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Posted 7 years ago

“From the moment I placed my order the company kept me informed. The product was well packaged and of very high quality.”

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Posted 7 years ago

“items were shipped today after thinking it would be next week ..”

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Posted 7 years ago

“But their air compressor from them and they honored a paint sale I that I Asked for. Also I bought some windows for my mom they were very good sales person”

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Posted 7 years ago

“Great customer service and no hassle returns if necessary”

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Posted 7 years ago

“Website very helpful.”

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Posted 8 years ago

The Home Depot is rated 1.7 based on 1,266 reviews