HomesDirect365 Reviews

Name: HomesDirect365
Address: Unit G4 Skippers Lane Industrial Estate, Middlesbrough
Rating: 3.36

3.4 Rating 483 Reviews

60 %

of reviewers recommend HomesDirect365

Company Reviews

Questions

Metrics

3.4

Based on 483 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Email:

sales@homesdirect365.co.uk

Location:

Unit G4 Skippers Lane Industrial Estate
Middlesbrough
TS6 6UR

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HomesDirect365 1 star review on 24th August 2023

K Wilkinson

HomesDirect365 1 star review on 17th November 2022

Cam Reiss

Anonymous

Anonymous // 01/01/2019

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“Product is lovely and great fast delivery”

Helpful Report

Posted 3 years ago

“Was so happy 😁 with my tv stand. Came when told and wrapping was spot on , not to much just right.”

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Posted 3 years ago

“Great service efficient and good quality furniture”

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Posted 3 years ago

“Really happy with item, a little disappointed with lack of communication. I had to keep chasing after 4 weeks for update on delivery.”

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Posted 3 years ago

“The piece of furniture I bought is lovely, was easy to assemble and looks great in my hallway.”

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Posted 3 years ago

“Brilliant just ordered something else from them”

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Posted 3 years ago

“Great quality for reasonable price. Delivery great too.”

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Posted 3 years ago

“Ordered a lamp paid they sent the wrong lamp. I had to parcel it up and request a return label then wait in for a driver to collect it and drop the correct order off . Yes driver turned up with replacement which was also the wrong lamp, again no apology just disinterest said they would send another label out that I again have to parcel up and await pick up . Then offered another lamp I said no I want my money back I have to wait till they recieve wrong lamp back then wait ten days for a refund I have never ever dealt with such an amateur company or staff they lack any customer service or empathy .”

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Posted 3 years ago

“Very quick delivery. Very happy”

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Posted 3 years ago

“Product that i waslooking for. Delivered quickly”

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Posted 3 years ago

“Yes very ordered a chopping board in the style of James Martin’s really pleased with the product”

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Posted 3 years ago

“Very happy with the service”

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Posted 3 years ago

“Ordered a stool for my dressing table from HomesDirect as they had the best price, swift delivery and very pleased with the stool, will definitely use them again!”

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Posted 3 years ago

“Very swift delivery. Lovely mirror at a great price”

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Posted 3 years ago

“Very quick and taking your money but very slow at refunding it back!! cancelled my order of a chest of drawers and was told the refund would go back onto the card I paid with and could take 10 days. When I emailed on the 10th day they said it had only just been done by the accounts team this morning and should be in my account by the end of the week Friday. It’s been 3 weeks and I still have not received my money!!!!!”

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Posted 3 years ago

“Great product & fast delivery. Communication spot on through out process. Very impressed.”

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Posted 3 years ago

“Ordered a large rustic chopping board, delivered speedily and a 1st class product fitting the description. Can't comment on other peoples clear disappointment but for me everything was as it should be.”

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Posted 3 years ago

“UNSURE AS TO PLCE ORDER BUT PHONED AND SPOKE TO DARREN VERY KIND AND HELPFULL ORDERED MON REC FRI LOVE THEM REALLY HAPPY”

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Posted 3 years ago

“It's June 18th. Ordered and paid for "stock" item in March. Not arrived. This is a nonsense company. It's NOT a real commercial enterprise. Just a hobby. Preparing to request County Court Judgement then High Court Writ then foreclosure.”

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Posted 3 years ago

“2 month still waiting No communication at all!!”

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Posted 3 years ago

HomesDirect365 is rated 3.4 based on 483 reviews