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Host & Stay Reviews

4.2 Rating 1,041 Reviews
81 %
of reviewers recommend Host & Stay
4.2
Based on 1,041 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Read Host & Stay Reviews
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Phone:

01287 658 171

Email:

info@hostandstay.co.uk

Location:

27 Milton Street
Saltburn
TS12 1DJ

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Host & Stay 5 star review on 3rd May 2025
Karl
Host & Stay 5 star review on 3rd May 2025
Karl
Host & Stay 5 star review on 25th April 2025
Helen
Host & Stay 5 star review on 25th April 2025
Helen
Host & Stay 1 star review on 13th April 2025
Anonymous
Host & Stay 1 star review on 13th April 2025
Anonymous
Host & Stay 1 star review on 13th April 2025
Anonymous
16
Anonymous
Anonymous  // 01/01/2019
Could not fault anything about our stay, beautiful cottage in a perfect location, worth every penny ❤️
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Posted 6 months ago
What a wonderful stay , beautifully presented cottage in a lovely quiet location. We would highly recommend this stay to anyone .
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Posted 6 months ago
Comfortable, quality 2 bed apartment. Very good kitchen and bathroom facilities. Free numbered parking space. Easy to obtain apartment keys.Host &Stay provided all the info we required. A hassle free holiday. Price quite reasonable.
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Posted 6 months ago
Services were all very good. Straightforward booking, access and facilities. We had a marvellous time on a magical island. Cottage was splendid and we will return
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Posted 6 months ago
Good check in/out instructions Clean and tidy Clear comms Price was ok too Third bedroom only big enough for a child Good kitchen facilities
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Posted 6 months ago
Great location, clean, spacious, good check in and out times, includes parking, great views of the harbour, what more could you want!!
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Posted 6 months ago
Out stay at Turnstones was just fabulous 👍 The apartment is top quality with all the amenities you could wish for ! Cleanliness is a 10-10 the bedrooms are large with big beds one has an en-suite shower and the family bathroom has bath with shower! Kitchen is fully stocked with glasses cups mugs plates bowls etc etc fridge freezer washer and dishwasher and an oven with a super hob lots of pots and pans and ovenware all of great quality 🤩 nice breakfast bar and a separate dining table leading to open plan lounge with tv. Patio doors to a big patio area with table and chairs however in October we didn’t get the chance to use this tooo cold 🥶 back inside though the heating system was super 👌 Secure indoor parking under building so with flat on first floor easy for access. We had three great nights and Whitby offers plenty of places to eat and drink and lots of local sites to keep us occupied ! Will definitely return next year 😀
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Posted 6 months ago
amazing accommodation, amazing host - very efficient check in process! would definitely recommend!!
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Posted 6 months ago
Good place to stay at Alnwick as it’s very central and surprisingly quiet. Easy instructions for access. The apartment was clean and tidy with good sized bedrooms. The living area/kitchen was smaller than expected. It could be better configured to enable both eating and dining, without having to move any furniture. The two sofas are definitely past their best and should really be replaced. Uncomfortable and challenging for anyone with back issues. Having said that it was still a good place to stay and would recommend it.
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Posted 6 months ago
Great property in an excellent location. The cottage was very cosy and everything you could want. Home from home
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Posted 6 months ago
Fantastic accommodation Centre of all the nightlife Ideal for a group of lads/girls over for a weekend
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Posted 6 months ago
Simply perfect- amazing location, super house (clean, comfortable and beautifully equipped). Would highly recommend 😊
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Posted 6 months ago
We come and stay in the village to visit family who live here, over the years of coming we have always stayed in a b&b, this little gem was found as the b&b was full, little did we know at the time what a game changer that would be. The cottage is stunning, decorated and equipped beautifully throughout, with thoughtful touches. We will definitely be staying here again, our b&b days are over after feeling the luxury of this little cottage.
Helpful Report
Posted 6 months ago
I'll start with the positives, a little gem of a cottage in a picturesque village, ideal for a short stay, nicely presented, tidy, simply minimalistic, home from home happy feel. The reason for our stay is we were attending a near by wedding from the Friday to the Sunday, Upon arrival a mop was left outside so we wasn't sure if the cleaners were still in the cottage, but must of left it outside, Negatives.....The windows look as though they haven't been cleaned for sometime inside & out which was highlighted by the sun coming through & trapped dead insects, A huge cobweb in the living room window - & all of the mirrors had marks & dust on them.The hairdryer in the main bedroom was dirty to the touch, & one & half toilet rolls for 3 people isn't enough - yet we were hardly there, looked in the cupboard next to the toilet thinking some could be in there but nothing but a dusty cupboard with lots of visible splash/dirty marks on it, & some dirty marks on the doors upstairs too. On our last night we were quite cold, the quilt is thin, ideal for the summer months but no obvious spare blankets anywhere. If you were staying longer than a weekend you'd struggle to put your clothes anywhere as no storage or wardrobe or much hanging facilities are available. The cottage could do with a deeper clean rather than a quick once over before some one arrives as it would make the world of difference, & its a real shame that there was no flexibility on a slightly later checkout. Hopefully this will be taken as constructive criticism, needless to say - we thoroughly enjoyed our short stay, what a beautiful part of the country.
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Posted 7 months ago
We stayed in the Roscoe street property in Liverpool last weekend and it was perfect for what we needed for a hen do. Walking distance to everywhere we wanted to go. Enough room to not make it feel cramped with 10 of us staying there. Downside is that host and stay weren’t very informative about parking prior to the booking. The host themselves have 1 parking pass you can use at the property but when contacting host and stay they never mentioned this. The second is the main bathroom shower only provides cold showers meaning all guest had to use the. En-suite which made it busy in the morning. Also due to the cleaning schedule it is very strict with arrival and departure times no room for movement.
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Posted 7 months ago
Fantastic accommodation with everything you need the mallard was spotlessly clean and the location was perfect .A 5 minute walk into the centre we would definitely recommend this beautiful little gem to our friends and family.
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Posted 7 months ago
The fist thing I want to say how disappointed we were that we had to pay a £500 deposit one week before our booking and won’t get it back for up to two weeks after our booking and then pay a £15 transaction fee, could be up to four weeks with our £500 in their account. We won’t be using Host & Stay again. The house it self was ok. There was plenty of room for four couples. The roof in the kitchen leaked which we reported. The biggest problem was the noise. The floorboards had all been sanded and left which meant you could hear everything throughout the house. Underlay and carpeting would have certainly helped. The house was very well located near the beach and 5 mins from the train and bus stamps.
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Posted 7 months ago
I would avoid this host, the apartment is great but having to deal with Hotel & Stay was difficult, stressful & not the start I was hoping to my holiday. Just bare in mind if you do book they'll demand that you pay a £250 deposit. -the apartment itself is lovely & extremely central, 30 second walk from John Lewis -it was not the cleanest, I would take slippers because our socks were filthy - I will not be booking with Host & Stay again, they made the process so unnecessarily stressful & were not at all kind. They demand a £250 deposit to realise check in details, air b&b advises against this. Despite having agreed with the host that I would not be giving them any money outside of the app. they left me waiting 45 minutes stood outside the apparent waiting for a manger to call me, who never did. -if they had asked sooner (not in the week leading up to the reservation) for the additional funds I would have cancelled, but it's designed so that you do not have this opportunity. -communication is pretty rubbish, they just send automated messages -the apartment isn't isn't nice enough to warrant dealing with the host
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Posted 7 months ago
Stayed in saltburn had a lovely time close to the beach .Internet didn't work I would just say there was too many text messages and emails. One is enough after booking.
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Posted 7 months ago
Hi we enjoyed ouer stay in sort of way… Before we arrived we shopping food we are going to make for the days we are going to stay. So we had bought frozen food and so on as well because we now it was a fridge there…. But the fridge was frozen all over so we couldnt put in anything there. So we have to drive to ouer relatives and put the food in there fridge.. We contact host and stay and told about the fridge and sent photo of the fridge.. We got another phonenumber to call but we feelt that how can the do it work, Its taking days to get red off all the Ice in the hole fridge. One of us working on the computer so didnt want to have people and noise around in the kitchen when defrost.. So it wasnt a good start. If we didnt have the relatives we had to throw all the frozen food away. So it was uppsetting because we booked a flat to stay because we should cooking food. I took even a picture on the stowe it was ingraid dirty so we didnt use that. We didnt even look in the oven!! Its hanging a lot of dust on the wall over the doublebed you see when you turn on the light… I didnt even look in the other room..
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Posted 7 months ago
Host & Stay is rated 4.2 based on 1,041 reviews