Host & Stay Reviews

Name: Host & Stay
Address: 27 Milton Street, Saltburn
Rating: 4.19

4.2 Rating 1,070 Reviews

80 %

of reviewers recommend Host & Stay

Company Reviews

Questions

Metrics

4.2

Based on 1,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5

Visit Website

Phone:

01287 658 171

Email:

info@hostandstay.co.uk

Location:

27 Milton Street
Saltburn
TS12 1DJ

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Host & Stay 1 star review on 8th October 2025

Martin Hayton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Return stay and another excellent one. Easy from start to finish. Fantastic cottage in a great location for some rest and relaxation. We will definitely be back!!!”

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Posted 3 years ago

“The place we stayed in was absolutely beautiful and really felt like a home from home. Was a bit surprised by the non-refundable waiver we had to sign for any damages or to give a hefty deposit, but other than that I was very impressed by the place. Am definitely wanting to stay again next time we go away”

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Posted 3 years ago

“Excellent customer care. Polite, friendly staff who always attend to my requests promptly. For example, boiler pressure needed resetting and was sorted within afew hours of my request.”

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Posted 3 years ago

“I've stayed at a couple of properties in whitby. Abbey Court and funky Robin apartments. Both are very well equipped and with easy access to whitby (just a five minute walk) the checking in and out went well, and communication was good”

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Posted 3 years ago

“Great 2 bedroom appartment in York, fab location just a stones throw from York Minster. Luxury interior, everything you can ever need. Don’t hesitate, book this accommodation you won’t regret it. Just WOW. Thank you Host and Stay, we will be back.”

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Posted 3 years ago

“We have stayed in Host and Stay properties quite a few times now and always book back with them as their properties are lovely, so clean and always in great locations! The customer service has always been fast and reliable and never experienced any issues. Would definitely recommend!”

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Posted 3 years ago

“We stayed in Whitby in a apartment it was lovely, clean and spacious with lovely views”

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Posted 3 years ago

“Fabulous sea view immaculate apartment- so relaxing fabulous holiday can’t wait to come again!”

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Posted 3 years ago

“Have stayed at 3 different holiday let's managed by H&S. All have been beautifully decorated and very clean. Booking is easy once you have passed the one time ID checks. Price clear and comparable with similar properties. Now will always be our go to co for stays in North East.”

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Posted 3 years ago

“Very professional, was more than happy with my experience with host & stay”

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Posted 3 years ago

“We have stayed at the Host and Stay Garden Apt. in Harrogate now on x 4 separate occasions. It's a modern, contemporary property with off street parking for x 2 cars (always a bonus in Harrogate!) The Apt. is very clean, comfortable and a veritable 'home from home' ideally located with a short 5 min. stroll into the town centre, with all of its restaurants, shops and visitor attractions. With one en suite, to the master bedroom, and a second bathroom, the Garden Apt. is perfect for a family of 4 with both bedrooms having a flat screen TV to supplement the one in the roomy living space. Superb modern kitchen with every amenity, this accommodation is a really superb holiday property find, but don't tell anyone! We can't wait to return for a 5th time!”

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Posted 3 years ago

“Excellent service, competivly priced. So easy contact to customer service.”

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Posted 3 years ago

“Get host super helpful Would stay there again without a doubt”

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Posted 3 years ago

“Good location beautiful apartment couldn’t ask for anything more”

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Posted 3 years ago

“My husband and I stayed at The Salt Nook in Whitby. The customer care we received from Host and Stay was amazing. I was so impressed by the gentle reminders we received leading up to the stay, and what topped it all off especially was that we received a link with loads of different places to eat, things to do, places to park, what to do upon checking in etc. We also got a card that enabled us to park in multiple places around the town without having to pay. I had quite a few questions both prior to, and during our stay and we always received prompt and helpful responses! The quality and cleanliness of the home was also perfect. It truly was 5 Star service from start to finish. Thank you so much to Host and Stay!”

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Posted 3 years ago

“We have stayed with host & stay twice now and found price, cleanliness and customer service to be excellent. From start to finish it was a great experience. We stayed at The Townhouse Whitby.”

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Posted 3 years ago

“Great company always helpful and have been prompt in solving small issues”

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Posted 3 years ago

“Brilliant company to deal with - superb apartment in Saltburn over new year”

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Posted 3 years ago

“Lovely apartment with all the comforts close to centre of whitby absolutely great”

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Posted 3 years ago

“Location, comfort, views everything there you needed”

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Posted 3 years ago

Host & Stay is rated 4.2 based on 1,070 reviews