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Buy Pods Now Reviews

4.6 Rating 6,391 Reviews
91 %
of reviewers recommend Buy Pods Now
4.6
Based on 6,391 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Buy Pods Now Reviews
“Paid for UPS delivery, was delayed and service came by usps.. normally wouldn't care which carrier but this was time sensitive”
Helpful Report
Posted 6 years ago
“I still have not received my package so I cannot make a proper review other then it taking forever. When I go to “track” my order through UPS it says it says a label has been created but package has not been picked up for delivery yet so there is nothing to track. Worries me that this might be a scam and they just took my money.”
Helpful Report
Posted 6 years ago
“I placed an order 9 days ago and received a tracking number. It has yet to update and says pre-shipment. I have tried to email about it and it keeps sending the email back and says send failure. I just want what I paid for! I would like an update!”
Helpful Report
Posted 6 years ago
“I have emailed and left two phone messages regarding my order that was placed on 9/1/20 and still have not gotten a call or email back. My order supposedly shipped on 9/1/20 and there is no tracking information on the package. Sent email and left messages wanting to know if my order even shipped because all it says is lane was created. Email and voicemail left over 24 hours ago and another voicemail left at 8am this morning”
Helpful Report
Posted 6 years ago
“This is my first time ordering from this site and I’m not impressed. The delivery was suppose to come today but now it got delayed to Friday”
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Posted 6 years ago
“i ordered a 10 pack of lava n 1 didn't work was impossible to reach costumer SERVICE”
Helpful Report
Posted 6 years ago
“vary good never burnt”
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Posted 6 years ago
“I never received my package and never heard back from customer service either. I'm rather disappointed and paid for expedited shipping too.”
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Posted 6 years ago
“I ordered like 5 days ago & I haven’t received my order yet ..”
Helpful Report
Posted 6 years ago
“One of my boomsticks did not work.”
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Posted 6 years ago
“I’m giving it 1 star because it wasn’t long enough to cover the whole juul. Also, the sticker part is not sticky enough a day of use and it’s already coming off. The imaging is a little pixelated. Amazon has better quality for the same price.”
Helpful Report
Posted 6 years ago
“My order was quick & easy and arrived quickly. I ordered 2 Eon & 1 Sea Juul compatible devices. The Sea device does not work at all. I can't find a way to resolve the issue otherwise would have been 5 star.”
Helpful Report
Posted 6 years ago
Shoot us an email, we would be happy to take care of you.
Posted 6 years ago
“My products weren’t useable at all, and I still haven’t gotten help from anyone to get a refund or replace my faulty products”
Helpful Report
Posted 6 years ago
Shoot us an email and we would be happy to take care of this for you!
Posted 6 years ago
“one of the things I ordered was faulty and didn’t work. Update-they asked me to revise my review but I didn’t get a refund or replacement so I guess that’s the update”
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Posted 6 years ago
“I will change my review if i already have the replacement.”
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Posted 6 years ago
“Terrible, delivered 2 weeks later”
Helpful Report
Posted 6 years ago
Sorry for the delay, unfortunately there has been many delays with shipping because of what is going on.
Posted 6 years ago
“Shipping sucked”
Helpful Report
Posted 6 years ago
Unfortunately shipping is out of our control. In order to keep the cost down for shipping, we use USPS as they have the most cost effective shipping option. We do offer UPS as well but the cost is much more. Sorry that you had a bad SHIPPING experience. We would be happy to help you out in anyway we can to resolve this.
Posted 6 years ago
“I bought a lychee ice puff bar but it taste different”
Helpful Report
Posted 6 years ago
Jess we would be more than happy to replace it for you. Thank you for your review.
Posted 6 years ago
“I ordered 2 packs of pods on the 13th and never received an order confirmation and it's been 4 days... you certainly charged me $124 for it, but I cant even log into my account and it wont let me reset my password... horrible website”
Helpful Report
Posted 6 years ago
Please Please Email us with your order number. I will get this taken care of right away. Everything has been crazy since the COVID-19.
Posted 6 years ago
“Placed order Feb 26... was fully charged and given tracking number which has not arrived to the USPS facility as of Mar 9. Update (Apr 7): Receive email asking to change my review as they believe the issue was addressed - when in fact NOTHING WAS DONE. These incompetent morons really need to get their act together. Buyer beware!”
Helpful Report
Posted 6 years ago
Buy Pods Now is rated 4.6 based on 6,391 reviews