Login
Start Free Trial Are you a business? Click Here

Buy Pods Now Reviews

4.6 Rating 6,010 Reviews
91 %
of reviewers recommend Buy Pods Now
4.6
Based on 6,010 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Buy Pods Now Reviews
Shipping sucked
Helpful Report
Posted 5 years ago
Unfortunately shipping is out of our control. In order to keep the cost down for shipping, we use USPS as they have the most cost effective shipping option. We do offer UPS as well but the cost is much more. Sorry that you had a bad SHIPPING experience. We would be happy to help you out in anyway we can to resolve this.
Posted 5 years ago
I bought a lychee ice puff bar but it taste different
Helpful Report
Posted 5 years ago
Jess we would be more than happy to replace it for you. Thank you for your review.
Posted 5 years ago
I ordered 2 packs of pods on the 13th and never received an order confirmation and it's been 4 days... you certainly charged me $124 for it, but I cant even log into my account and it wont let me reset my password... horrible website
Helpful Report
Posted 5 years ago
Please Please Email us with your order number. I will get this taken care of right away. Everything has been crazy since the COVID-19.
Posted 5 years ago
Placed order Feb 26... was fully charged and given tracking number which has not arrived to the USPS facility as of Mar 9. Update (Apr 7): Receive email asking to change my review as they believe the issue was addressed - when in fact NOTHING WAS DONE. These incompetent morons really need to get their act together. Buyer beware!
Helpful Report
Posted 5 years ago
Pods are deffrctivr and leaking and very hard to pull fromm
Helpful Report
Posted 5 years ago
no resp by mail
Helpful Report
Posted 5 years ago
slow respond msg
Helpful Report
Posted 5 years ago
I bought 10 boxes of pods and almost all of them leak and spit juice in my mouth !
Helpful Report
Posted 5 years ago
Did not my purchase, and called several times, nobody got back to me as of yet and I am considering about reversing the transaction. Please assist ASAP, thank you.
Helpful Report
Posted 5 years ago
Terrible customer service wrote two emails inquiring about my package that was sent internationally . I still haven’t found out where my package is
Helpful Report
Posted 5 years ago
I am missing a lot of the items I ordered and haven’t gotten any direct answer from you!
Helpful Report
Posted 5 years ago
Listen I directly purchased my product from Sol and I would always get my product living in Florida no later than four business days. I would typically order the product on a Thursday or Friday and it would be shipped out the next business day. For example if I order the product on a Friday it would be at my house no later than Wednesday and that was on the $2.95 flat rate. I ordered a 5 pack of Sol tobacco vape pods last Friday and it is Saturday and still haven't received them! I will not be using your company again. Disappointed customer Anthony Kerns
Helpful Report
Posted 5 years ago
Have you checked with your post office? When I check the tracking it shows delivered.
Posted 5 years ago
Foreign juul pods, they taste different but the price was the same, dissapointed.
Helpful Report
Posted 5 years ago
I can’t give any stars.. I brought and paid for them on the 13 nov and I still don’t have them it’s now 3 December still waiting they are on the way..I do live in Australia but they we sent on the 29th of nov 16 days after purchase🤷🏽‍♀️
Helpful Report
Posted 5 years ago
Bad customer service!! I diddnt get any tracking number even though they said I did. When I messaged them asking if I could get the tracking number, I diddnt get any reply... Still haven't gotten my package.
Helpful Report
Posted 5 years ago
I haven’t received my order yet... and want me to write a review in it🤣🤣🤣🤣
Helpful Report
Posted 5 years ago
Paid 60 dollars for shipping over a week ago and my package still hasn't arrived...
Helpful Report
Posted 5 years ago
Latest order held up in NJ over a week! No response to email or phone. Started to think I got scammed, but finally got a refund. Now I see the flavor I ordered is “sold out” so I figure my pods went to someone else and/or inventory management is for shit at Hotpodz. No longer a fan, but thankful for refund.
Helpful Report
Posted 6 years ago
package never delivered.
Helpful Report
Posted 6 years ago
Both packs of Blue raspberry seem to have gone bad, just opened both packages and every pods is very dark (much darker than every other time) and they taste very bad.
Helpful Report
Posted 6 years ago
Hi Derek Visscher, We would love the opportunity to make this right for you. Unfortunately we are not the manufacturer of any of the pods we sell. However we do stand behind the products we offer to our customers. We would love the opportunity to make these right and send you replacements. Can you email us at info@hotpodz.com so we can get you taken care of.
Posted 6 years ago
Buy Pods Now is rated 4.6 based on 6,010 reviews