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Buy Pods Now Reviews

4.6 Rating 6,391 Reviews
91 %
of reviewers recommend Buy Pods Now
4.6
Based on 6,391 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Buy Pods Now Reviews
“I never got my shipment.”
Helpful Report
Posted 5 years ago
“I paid an extra $20 to have it shipped in 2 days and it’s been over 5 and I still have not received anything. My email to tell them about it was rejected.”
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Posted 5 years ago
“Haven’t receivef”
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Posted 5 years ago
“$150.00 Worth of disposable capes and they all suck”
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Posted 5 years ago
“There wasn’t much of a selection to choose from because a lot was sold out. Also, I paid almost $28.50 for express shipping almost a week ago and I still have not received my order. For that amount I should have gotten my package overnight. I checked to see where it is and only the shipping label has been created. USPS still hasn’t picked it up yet. This is ridiculous. Never again will I buy from this site”
Helpful Report
Posted 5 years ago
“I bought a 10pk of the Bang XL peach ice the first one I opened the bottom light turned red and the hit from the vape tasted very burnt. I tried another one and it was the same. I also reached out and the website to see if I can get an exchange or refund. That was 5 days ago. No response back.”
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Posted 5 years ago
“Over a week haven’t received them yet”
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Posted 5 years ago
“Ordered atomizers. Shipped almost awhile ago. Still waiting. Also paid for extra shipping for it to take twice as long. Lol. Not upset but won’t be ordering here again.”
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Posted 5 years ago
“I ordered on the 27th of November and paid for express mail, it is noe the third of December and u still haven’t received. It said if ordered before 2pm it would be shipped and processed the same day. My order wasn’t even processed until the 30th. I won’t be ordering again.”
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Posted 5 years ago
“My pods never arrived.”
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Posted 5 years ago
“I ordered some products they sent the wrong brand, I wrote a email they never responded”
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Posted 5 years ago
Hello, We are sorry that you had this experience. What email did you send it to? Send us an email to info@hotpodz.com and we will get you taken care of 100%! Thanks for ordering with us!
Posted 5 years ago
“2 of them died after 2 hours. Very unhappy”
Helpful Report
Posted 5 years ago
Allison, We would be happy to correct any issues you might have. Please send us an email to info@hotpodz.com . Unfortunately we do not manufacture any of these products, we are simply resellers. Send us an email with your order number and we would be happy to take care of you. Thank you for ordering with us!
Posted 5 years ago
“By far the worst shipping of any e-commerce company I made purchases from. Claim to send out the same day if ordered by 2pm (lie) it took 2 additional days for my order to ship and that’s not the first time. In addition if the order can’t be filled for some reason it’s your responsibility to contact the consumer and let them know so they can decide what they want to do. I’ve placed 10 separate orders and only once was there not an issue. I live less then 35 miles away from the business and pay for premium shipping and it’s taken 6 business days to receive my order (ridiculous)!!!!!”
Helpful Report
Posted 6 years ago
Todd, You are one of the nightmare customers every seller dreads, impossible to take care of. Shipping is ultimately out of our control once it has left our warehouse. I would suggest learning some patience before jumping down anyone's throats like you have. As you can see we are a mom and pop sized business taking care of hundreds our of our customers needs. I am sorry that you don't feel that we did that for you even after many attempts.
Posted 5 years ago
“Well I ordered 3 boxes of hyppe ultras and a lot of them didn’t even work they were dead as soon as I took it out of the package”
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Posted 6 years ago
Dawn, Please let us correct this for you you. We do no manufacture these products therefore we are not able to control quality. However, we believe 100 percent in taking care of our customers and would love to provide replacements for you.
Posted 6 years ago
Dawn, We are so sorry that you encountered this issue! We would be happy to take care of this issue for you. Please shoot us an email and we will gladly take care of this for you. Thank you for ordering with us!
Posted 5 years ago
“My order still hasn’t shipped out and I ordered it about a week or more ago”
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Posted 6 years ago
Bilal, Please contact us in reference to your order. I would love to make sure you are taken care of.
Posted 6 years ago
“Issues with shipping and zero response from customer service if it even exists for this site. Has been over a week with no update after shipment was returned to sender by USPS”
Helpful Report
Posted 6 years ago
Joon, Kristen has been communicating back and forth with you since you stated your order showed as delivered but never actually got to you. We offered to re ship the order even though what needs to be done is file a lost package claim. We would be more than happy to take care of you in whatever way you would like. I am not sure how you can say that we have zero customer service.
Posted 6 years ago
“I ordered one week ago and still haven’t received anything. My mother, who referred me to order from her, ordered her vape pods after I did and she received hers before me. I paid for a shipping of $7.99 with ups surepost and ended up receiving usps priority.. which was only $3.49. Upon inquiring about my problem I was told I got a better shipping.. makes no sense.”
Helpful Report
Posted 6 years ago
Alyssa, We greatly appreciate you ordering with us. Unfortunately shipping is out of our control. We would be happy to assist you with filing a claim if one is needed. As far as shipping speeds go, UPS and USPS is not honoring any speed as of right now. If you need any help, please do not hesitate to reach out.
Posted 6 years ago
“I have bought from this company around 5 times and each time they say buy one get one free. I never got none free. It's also very late my products”
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Posted 6 years ago
Hello, Im not sure which products you are referring to, however when a buy one get one free deal is currently active you will need to add another of the same product and it will automatically reduce the cost to $0. I hope this helps. Thank you for shopping with us.
Posted 6 years ago
“Fake product. I ordered a flavor I know very well. It was a knock off and even lit up a different color than supposed to. Fake”
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Posted 6 years ago
“I’ve ordered from here twice now and the pods I get work for a day or two (3 max and then die). I’ve bought identical pods where I live which last three times that long! Waste of money, unfortunately”
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Posted 6 years ago
Hollie, Send us an email at info@hotpodz.com and we will happily take care of you.
Posted 6 years ago
Buy Pods Now is rated 4.6 based on 6,391 reviews