Buy Pods Now Reviews

Name: Buy Pods Now
Address: 11 Vista Drive, Boonton
Rating: 4.62

4.6 Rating 5,385 Reviews

90 %

of reviewers recommend Buy Pods Now

4.6

Based on 5,385 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Buy Pods Now 5 star review on 4th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“never received it”

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Posted 3 years ago

“Placed order 12/24/2020, received 1/12/2021. Twenty (20) days to receive an order is way too long for priority mail. Not sure if it was buy pods or USPS.”

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Posted 3 years ago

“Pods are to arrive 10 days after order was placed”

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Posted 3 years ago

“This has been my 2nd order of disposable units that had multiple defective units in the 10 pack box. They just gave me a credit rather than send me replacement units. I had to pay for shipping again!! Terrible customer service”

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Posted 3 years ago

“I never got my shipment.”

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Posted 3 years ago

“I paid an extra $20 to have it shipped in 2 days and it’s been over 5 and I still have not received anything. My email to tell them about it was rejected.”

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Posted 3 years ago

“Haven’t receivef”

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Posted 3 years ago

“$150.00 Worth of disposable capes and they all suck”

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Posted 3 years ago

“There wasn’t much of a selection to choose from because a lot was sold out. Also, I paid almost $28.50 for express shipping almost a week ago and I still have not received my order. For that amount I should have gotten my package overnight. I checked to see where it is and only the shipping label has been created. USPS still hasn’t picked it up yet. This is ridiculous. Never again will I buy from this site”

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Posted 3 years ago

“I bought a 10pk of the Bang XL peach ice the first one I opened the bottom light turned red and the hit from the vape tasted very burnt. I tried another one and it was the same. I also reached out and the website to see if I can get an exchange or refund. That was 5 days ago. No response back.”

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Posted 3 years ago

“Over a week haven’t received them yet”

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Posted 3 years ago

“Ordered atomizers. Shipped almost awhile ago. Still waiting. Also paid for extra shipping for it to take twice as long. Lol. Not upset but won’t be ordering here again.”

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Posted 3 years ago

“I ordered on the 27th of November and paid for express mail, it is noe the third of December and u still haven’t received. It said if ordered before 2pm it would be shipped and processed the same day. My order wasn’t even processed until the 30th. I won’t be ordering again.”

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Posted 3 years ago

“My pods never arrived.”

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Posted 3 years ago

“I ordered some products they sent the wrong brand, I wrote a email they never responded”

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Posted 3 years ago

Hello, We are sorry that you had this experience. What email did you send it to? Send us an email to info@hotpodz.com and we will get you taken care of 100%! Thanks for ordering with us!

Posted 3 years ago

“2 of them died after 2 hours. Very unhappy”

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Posted 3 years ago

Allison, We would be happy to correct any issues you might have. Please send us an email to info@hotpodz.com . Unfortunately we do not manufacture any of these products, we are simply resellers. Send us an email with your order number and we would be happy to take care of you. Thank you for ordering with us!

Posted 3 years ago

“By far the worst shipping of any e-commerce company I made purchases from. Claim to send out the same day if ordered by 2pm (lie) it took 2 additional days for my order to ship and that’s not the first time. In addition if the order can’t be filled for some reason it’s your responsibility to contact the consumer and let them know so they can decide what they want to do. I’ve placed 10 separate orders and only once was there not an issue. I live less then 35 miles away from the business and pay for premium shipping and it’s taken 6 business days to receive my order (ridiculous)!!!!!”

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Posted 3 years ago

Todd, You are one of the nightmare customers every seller dreads, impossible to take care of. Shipping is ultimately out of our control once it has left our warehouse. I would suggest learning some patience before jumping down anyone's throats like you have. As you can see we are a mom and pop sized business taking care of hundreds our of our customers needs. I am sorry that you don't feel that we did that for you even after many attempts.

Posted 3 years ago

“Well I ordered 3 boxes of hyppe ultras and a lot of them didn’t even work they were dead as soon as I took it out of the package”

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Posted 3 years ago

Dawn, Please let us correct this for you you. We do no manufacture these products therefore we are not able to control quality. However, we believe 100 percent in taking care of our customers and would love to provide replacements for you.

Posted 3 years ago

Dawn, We are so sorry that you encountered this issue! We would be happy to take care of this issue for you. Please shoot us an email and we will gladly take care of this for you. Thank you for ordering with us!

Posted 3 years ago

“My order still hasn’t shipped out and I ordered it about a week or more ago”

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Posted 3 years ago

Bilal, Please contact us in reference to your order. I would love to make sure you are taken care of.

Posted 3 years ago

“Issues with shipping and zero response from customer service if it even exists for this site. Has been over a week with no update after shipment was returned to sender by USPS”

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Posted 3 years ago

Joon, Kristen has been communicating back and forth with you since you stated your order showed as delivered but never actually got to you. We offered to re ship the order even though what needs to be done is file a lost package claim. We would be more than happy to take care of you in whatever way you would like. I am not sure how you can say that we have zero customer service.

Posted 3 years ago

Buy Pods Now is rated 4.6 based on 5,385 reviews