Buy Pods Now Reviews

4.6 Rating 5,326 Reviews
90 %
of reviewers recommend Buy Pods Now
4.6
Based on 5,326 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Buy Pods Now Reviews
gotten too expensive
Helpful Report
Posted 10 months ago
Quality of products is excellent. Great variety. Prices are good. The only thing I take issue with is poor communication. The company itself sent out emails and the message they sent stated order was shipped. USPS didn't communicate until 4 days later that it will arrive tomorrow after sitting for 5 days in NJ. I WOULD PREFER TO NOT HAVE TO USE THE USPS after numerous negative experiences with them.
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Posted 10 months ago
Store and communication is good. Problem is their prices are too high. When you add shipping I was a couple dollars over what I would pay at any local shop. That's the point of mail order usually. To save money not having to pay the ridiculous local prices. I found a coupon, and it was really just that they carry a juice I was looking for. Saved $3 and got the juice I wanted. I use other mail order sites and I get my order considerably cheaper.
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Posted 11 months ago
Delivery has gotten bad. Order used to be done same evening if ordered in morning. Now it's a day an half. Shipping gets lost or delayed.
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Posted 11 months ago
I'm thankful you still sell these pods but you need to sell the 4 pack as well. Plus, the sales for these pods isn't enough. You also need to keep the units for the pods in all the colors available.
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Posted 11 months ago
You’ve gone up in price. Most gas stations around here don’t carry your product so it’s a challenge. When I can find it it’s 6.99-7.99 per pack. Also, delivery was delayed a day. For what you charge on shipping you could have overnighted it.
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Posted 11 months ago
There's no coupons for repeating customers. I order every month consistently but never any coupons. I'll spend more if I save more. Please coupons!!!
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Posted 11 months ago
Shipping is too expensive
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Posted 1 year ago
I think the pods you sent me were incorrectly labeled "5.0%" nicotine since I've sampled pods of 2.4% and they feel like the ones you sent me. The color of the pods was also off (lighter than what 5.0% pods look like). Can you please check your records and confirm that I received what I paid for (2 4-pod packs of 5.0% nicotine Vuse pods)?
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Posted 1 year ago
I like buying these online, the delivery is fast. 2 things I don't like....the shipping cost and the shipper, FedEx. My package was delivered to another house on an extremely windy day. The package flew to God knows where. The driver should've put it inside the screen door at the very least. I called your Company and I was sent another shipment which I received but I had to sit and watch for the driver for 3+ hours, as the delivery time was anywhere from 10:10-2:10. Waste of my time. Get a different shipper! Used to be UPS, they usually have the same driver in our area. At least I wasn't charged again for the second shipment! Thank you for that!
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Posted 1 year ago
Pros Clear site Quick shipping Cons Ridiculous low "rewards" Does not pass on mfg special savings to customer
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Posted 1 year ago
I've never had any issues previously, deliveries have always been prompt. However, this order was supposed to be here a week ago and it still has not arrived. I reached out about the issue and nobody has ever contacted me back!! Very disappointing!!
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Posted 1 year ago
The positive……arrives quickly The negative….prices almost doubled in one year
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Posted 1 year ago
The time frame to receive your order is great, but the price is not so great. Vuse.com is much less expensive but they are not taking orders at this time.
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Posted 1 year ago
I have had broken pods shipped and shorted one package!
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Posted 1 year ago
Used to be great, recently service has gone downhill
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Posted 1 year ago
We have ordered several times from "Buy Pods" over the last few years. Unfortunately, they don't stand behind the products they sell. We have had several issues with a faulty product, and we received this reply from them. We sent you store credit via email for the 14 defective pods. You will receive a coupon code via email. However, Vuse is have a quality control issue and we will not be able to credit you if this happens again. We have notify them to advise them of this issue. Our apologies. Have a good weekend. Elaine Customer Service Representative www.buypodsnow.com We now have several dozen Pods, costing several hundreds of dollars in a box.
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Posted 1 year ago
Shipping expense too high
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Posted 1 year ago
Exspensive - shipping cost to high; could be a discount for quantity purchased?
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Posted 1 year ago
Would appreciate fewer empty vials.
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Posted 1 year ago
Buy Pods Now is rated 4.6 based on 5,326 reviews