Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole process went very smoothly. The driver was very professional, and took great care of my new puppy”

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Posted 5 years ago

“Ally from My Pet Cab was great. Our new pup arrived safe, happy, and clean!”

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Posted 5 years ago

“Dog arrived in one piece.”

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Posted 5 years ago

“Thanks for safely delivering the puppy.”

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Posted 5 years ago

“Overall excellent service, very kind and friendly”

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Posted 5 years ago

“I’m very pleased with pet cabs service. They were prompt and genuinely thoughtful when handling my puppy Thank you I just realized I didn’t tip your driver. Is there anyway I can pay him by text , phone or email?”

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Posted 5 years ago

Carol ,thanks for the great review! Your driver Geary truly loves his job and cares for the puppies like they are his own! No need to tip but I will ensure he is copied on the great review ! Enjoy you new family member!

Posted 5 years ago

“The driver communicated with us timely and clearly to setup the right expectations. He was here on time and our puppy seemed happy and well taken care of, we could see the experience and care. Thank you for safely bringing our puppy home!”

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Posted 5 years ago

“They called to inform me about the delay because of the flooded airport where our puppy Was supposed to arrive. They took her out to relieve herself on the way and she had food and water in the crate. Excellent service. I would definitely use again”

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Posted 5 years ago

“Friendly service, prompt, communicative - no faults!”

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Posted 5 years ago

“Great experience!”

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Posted 5 years ago

“The lady who delivered Luna, was very nice, caring and informative.”

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Posted 5 years ago

“They communicated with me immediately after they airplane had arrived and gave me a window of time for delivery. The driver called me 30 miniatures prior to arrival. It is not easy to get into our building because it is gated and have to call me to let them into the building. He did great.”

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Posted 5 years ago

“Our puppy arrived at the exact time that you predicted! He was safe and sound!”

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Posted 5 years ago

“Very professional, great communication skills.”

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Posted 5 years ago

“Good support”

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Posted 5 years ago

“Pet transporter was attentive and friendly. Thank you for bring our new family member home!!!”

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Posted 5 years ago

“Quick, polite, arrived at expected time based on advance notice.”

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Posted 5 years ago

“Communication with PetCab was superb. We knew exactly when to expect our new puppy. Thank you!!!”

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Posted 5 years ago

“I received notification of the pup's arrival in a timely manner. The driver was so friendly and excited to share in the moment our pup arrived home!”

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Posted 5 years ago

“Friendly, supportive, kept me up to date on eta”

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Posted 5 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews