Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“responsive and communicative!”

Helpful Report

Posted 5 years ago

“Driver was very friendly and warm. Dog was happy and safe.”

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Posted 5 years ago

“They did a wonderful job with 2 calls to let me know an estimate and then when they were about 20 minutes away. They took the puppy out of the crate to carry her to me. They seemed truly happy to be doing their job. They wore masks and respected the current climate. They did a wonderful job.”

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Posted 5 years ago

“Good service!”

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Posted 5 years ago

“Puppy arrived safe and I was provided with regular updates! Drivers were very friendly and pleasant.”

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Posted 5 years ago

“Amazing. Very professional. They treated Khaya very well. She arrived safely and in good shape. I would use Starwood again.”

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Posted 5 years ago

Thank you for your kind review Samantha. I hope you and Khaya are settling in well. Cheers! -Starwood Animal Transport

Posted 5 years ago

“Ryan Bole was very helpful every step of the way! She coordinated the travel of my pets from Hawaii to Virginia. With the current crisis going on with COVID-19, she ensured that everything was according to plan, and when last minute cancellations came through, she made my family feel assured that everything was okay. This by far has been worth every penny!”

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Posted 5 years ago

Thank you Tristan or your great review! I hope you and the family are settling into life back on the mainland and we thank you for being patient with us during the flight cancellations. Have a wonderful summer!

Posted 5 years ago

“On Time, excellent communication, my puppy was well taken care of.”

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Posted 5 years ago

“Very professional and showed genuine interest in the puppy. Also, great communication keeping us informed of travel progress... thanks”

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Posted 5 years ago

“Very good service. They called to let me know how far out they were. They came on time and were amazing when handing us our puppy”

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Posted 5 years ago

“Very friendly and timely service. They stayed in contact with me from the moment the flight landed.”

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Posted 5 years ago

“Great communication. Puppy was clean and happy. Super job!!”

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Posted 5 years ago

“On time and very communicative.”

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Posted 5 years ago

“Driver was pleasant, showed up right when she said she would, got everything set for us, and did it all with a smile.”

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Posted 5 years ago

“Excellent experience! Very knowledgeable and provided clear instructions.”

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Posted 5 years ago

“Great job getting Sam and Daryl from San Diego to London. Especially during the "Great COVID Pandemic of 2020."”

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Posted 5 years ago

Thank you Stephen! We appreciate your kind review and hope you, Sam and Darly and settling in to life in the UK.

Posted 5 years ago

“Thanks you. Very timely notifications. Very friendly staff. Job well done.”

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Posted 5 years ago

“Nicest driver (took & texted me a photo of the dog), provided great details and was communicative about timing. 11/10 customer review from me!”

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Posted 5 years ago

“Dan, our driver, was amazing. Friendly, courteous, caring, thoughtful and informative. You have an awesome man as your employee and reprsentative.”

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Posted 5 years ago

“Exceptional communication and punctual. Thank you”

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Posted 5 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews