Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EXCELLENT. KEPT ME INFORMED ABOUT DELIVERY”

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Posted 4 years ago

“We just recieved a new puppy. We sent out a great review of our driver Rick Walsh. I don’t remember word for word but he was great. Please find my first review. Besides that we have things to do besides getting your review process down. Thank you”

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Posted 4 years ago

“Nancy was absolutely amazing!!!!!!! She was the most kind, caring, and wonderful transporter ! We could not have asked for anyone better....she is a gem!!!! Thank you Nancy for being the best and taking such phenomenal care of animals and bringing home our new fur baby Cricket!!! She’s top notch!!!!”

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Posted 4 years ago

“Pat was thorough and sweet! Loves the text prior to arrival and how informative and nice she was at drop off.”

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Posted 4 years ago

“I was very pleased with the service. They contacted me to confirm the time my fur baby would arrive. They were punctual and courteous.”

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Posted 4 years ago

“Joni was great”

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Posted 4 years ago

“Georgi was outstanding!”

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Posted 4 years ago

“Delivery was on time. He called me before he came. Very considerate towards puppy and kept puppy clean.”

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Posted 4 years ago

“I’m beyond happy with the service provided. I really appreciated the updated arrival time. Also, all of my questions were answered with patience and understanding. She went above and beyond and I would absolutely recommend this service to others based on her kindness and professionalism. Thank you so much!”

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Posted 4 years ago

“Mike was very nice. He made our pup feel very safe and comfortable. As well, he helped bring the crate to the front door.”

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Posted 4 years ago

“Great service! Very communicative!”

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Posted 4 years ago

“Patricia was great - informative !! Thank you!!!”

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Posted 4 years ago

“Dean was amazing. He gave me an update and ETA and shared how well our little cavapoo travelled. Thank you!”

Starwood Pet Travel 5 star review on 5th April 2021

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Posted 4 years ago

“Personal and friendly”

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Posted 4 years ago

“Lisa was very friendly kept me up to date on my puppy’s arrival.”

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Posted 4 years ago

“Puppy arrived happy and healthy!”

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Posted 4 years ago

“It was an excellent service.”

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Posted 4 years ago

“He was great and very nice!”

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Posted 4 years ago

“Your driver Lisa was great helped me get hold my new dog took a picture for me and showed me all the stuff that came with the dog. She was great 5 stars from me”

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Posted 4 years ago

“Our new member of our family reach our home, happy, healthy bouncing and licking. She had water in her crate and the puppy cab service made sure she was comfortable in her long ride home. The service called the night before giving us a time frame and our Driver Rick Walsh called a half hour out to confirm his arrival. He was a kind driver and had his wonderful wife to add superior care.”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews