Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was informed that the diver was two minutes away. Last minute not an hour beforehand. My puppy arrived safely but his wee wee pad was Scrunched up in a ball and put in the back of his carrier. It had urine and vomit from travel but my problem is that someone crumpled the pad into a ball and pushed it to the back of the pups carrier. I don’t believe the puppy did this. Just and FYI”

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Posted 4 years ago

“Shea was So loving, she brought Koda to us and he was so happy! she was great! Thank you for delivering Koda to us with such love💕🐶 Lisa and Anthony Tonucci”

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Posted 4 years ago

“Dean was right on time with our new Puppy! Explained about Buddy's food and a little back ground of what to expect the first few days.”

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Posted 4 years ago

“My new family member arrived well tendered too and taken care of. Claire (apologies if I misspelled his name) showered Blake in love until I could do so which I am forever grateful for. My thanks to you and the team!”

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Posted 4 years ago

“Excellent service! Driver was very personable.”

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Posted 4 years ago

“My driver was very caring and helpful to me. He also arrived on time. It was nice to deal with someone who obviously carried for my pet and me.”

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Posted 4 years ago

“Excellent experience. Timely, safe and caring. My kids were elated. Thank you.”

Starwood Pet Travel 5 star review on 28th March 2021

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Posted 4 years ago

“Awesome! Timely. Courteous.”

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Posted 4 years ago

“Raphael was a joy to work with he communicated with me and was very polite and friendly to me and Lewis. Great service and excellent customer experience”

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Posted 4 years ago

“Driver was very nice”

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Posted 4 years ago

“Tim was great. He brought “Archie” to us Thursday at the time they said. We were so happy to see him. He was very thoughtful and professional. Kay”

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Posted 4 years ago

“The driver called me regarding the ETA and he arrived with my puppy on time. He brought my puppy inside my house and assisted me to let get the puppy settle in.”

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Posted 4 years ago

“Quick and easy!”

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Posted 4 years ago

“Very professional and dependable. The person who delivered my pet was very sweet. Definitely recommend this team to anyone needed pet taxi service. Thank you!”

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Posted 4 years ago

“Kate P. brought Jasper home to me. He’s perfect. Im grateful that Kate is as caring and kind to her charges while in transit as can be, She’s a great asset for my pet cab. She also was informative and we had a few laughs”

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Posted 4 years ago

“The driver was very pleasant and on time”

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Posted 4 years ago

“Right on time, which is very rare considering the traffic in this area and it was raining. The Gentleman was extremely kind and helpful. Definitely a 5 star service I was very impressed.”

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Posted 4 years ago

“Jeff delivered my puppy safely yesterday. Thank you!”

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Posted 4 years ago

“Very friendly and caring. Even after she dropped our puppy off she took the time to clean the other puppies crate”

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Posted 4 years ago

“Pet cab courier Kate was delightful. She was friendly upbeat happy she made me feel so welcome for my new pet pet”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews