Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,976 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,976 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my first time purchasing a puppy from such a distance, not having a car made the logistics a concern for me. However PuppySpot’s affiliation with My Pet Cab was the perfect solution. Kate was a great communicator and was a wonderful person to meet at the same time I got to meet my new puppy. Without My Per Cab welcoming a new puppy into my life would not have been possible.”

Starwood Pet Travel 5 star review on 14th January 2022

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(Kate Andres) - Posted 3 years ago

“Friendly and caring driver. He was holding and hugging our puppy until we arrived to the meeting point. Very professional service!”

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Posted 3 years ago

“We’ll coordinated, on time, courteous service.”

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Posted 3 years ago

“Kate was amazing! Great communicator and so sweet to our new pup and us!!! Thank you, Kate!”

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(Kate Andres) - Posted 3 years ago

“The driver Alex was awesome and kept me informed the entire time we were waiting for Magic’s arrival!”

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(Alex Castosa) - Posted 3 years ago

“Great job Alex”

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(Alex Castosa) - Posted 3 years ago

“Manual was great - super friendly, kept us informed and gave us plenty of space and time to connect with our new pup. He has a lovely energy and was very professional.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Manuel was kind and prompt and provided excellent service! Thank you”

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Posted 3 years ago

“Our driver was so kind and professional. He cared for our puppies until they arrived. All our questions were answered and the puppies were handed over with care. We received updates on when the ETA was. Great service.”

Starwood Pet Travel 5 star review on 12th January 2022

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Posted 3 years ago

“This was such an amazing experience from start to finish honestly. From the minute the travel details were finalized someone was in contact with me about the logistics of getting my puppy to me. Patricia kept me updated the entire time and she was so helpful with making sure I had the best experience when first Meeting my new fur baby!”

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Posted 3 years ago

“The Driver was great, he called one half hour before to let me know he was on the way, when he arrived he told me that Duke was very calm all the here. Thank You.”

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Posted 3 years ago

“Great service…our new pup was obviously well taken care of”

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Posted 3 years ago

“Tyler called to let me know he and puppy were on their way. He gave me an eta. Tyler was super pleasant and you could tell he likes animals. Our puppy was in good hands.”

Starwood Pet Travel 5 star review on 11th January 2022

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Posted 3 years ago

“We had a wonderful experience with our driver and she took such great care of Ohana! Thank you so much:)”

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Posted 3 years ago

“great pet delivery service, thank you”

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Posted 3 years ago

“Was good With Constant update”

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Posted 3 years ago

“Great service! Leslie was very pleasant and courteous.”

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Posted 3 years ago

“very good”

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Posted 3 years ago

“My Pet Cab experience was excellent! Kristi was our Pet Cab driver. Our puppy arrived safely and was happy! We are enjoying our new puppy. We would recommend this service for being friendly, reliable and safe! Thank you!”

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Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,976 reviews