Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,976 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,976 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Write Your review

Tell us how Starwood Pet Travel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paul kept in touch with us through the delivery. Coco showed up clean and happy. Paul Professional update on health records and food. He was THE BEST!”

Helpful Report

Posted 3 years ago

“Very friendly and professional”

Helpful Report

Posted 3 years ago

“She’s was very nice!”

Helpful Report

Posted 3 years ago

“My puppy showed up on time. Very happy with the communication. Thank you again for getting my pet home safe!”

Helpful Report

Posted 3 years ago

“Very professional easy to work with. I had a special request and there was absolutely no problem with them. I wish that Puppy Spot was just as easy to deal with.”

Helpful Report

Posted 3 years ago

“Max was pleasant to deal with on the phone and during drop off.”

Helpful Report

Posted 3 years ago

“Alex was awesome. He communicated with me frequently leading up to drop off. He also took time to assist me in getting puppy settled and in the house. I strongly recommend this service.”

Helpful Report

Posted 3 years ago

“My Pet Cab was excellent. My new puppy's driver was very attentive and sweet with my new puppy. He delivered her on time and in good health.”

Helpful Report

Posted 3 years ago

“Nick was friendly.”

Helpful Report

Posted 3 years ago

“This was my 1st time I bought a puppy from another state and I was nervous. But I was thrilled with the care my little puppy was given by My Pet Cab driver Kate. My little girl arrived safe and sound with lots of energy and love.”

Helpful Report

Posted 3 years ago

“Very professional. He explained all the paperwork and food and assisted me in getting the puppy out of the crate”

Helpful Report

Posted 3 years ago

“Traci was excellent!! She maintained excellent communication with me during the day of drop off. She was caring and compassionate with the puppy during the transfer and all went well.”

Helpful Report

Posted 3 years ago

“Kate’s communication was perfect! She called when she picked up our boy and again prior to arrival. Our puppy arrived healthy and happy!”

Helpful Report

Posted 3 years ago

“Tim came through difficult Bay Area driving and directly to our house to safely (and earlier than estimated) present our puppy clean and healthy to us. She immediately started playing in our house and has barely stopped. Thank you!”

Starwood Pet Travel 5 star review on 7th January 2022

Helpful Report

Posted 3 years ago

Thank you for sending pictures of your beautiful lil lady and for the review! Much appreciated!

Posted 3 years ago

“On time, called ahead with ETA. Very courteous and knew my puppy liked her tummy rubbed which impressed me.”

Helpful Report

Posted 3 years ago

“Happy Puppy,thank you!”

Helpful Report

Posted 3 years ago

“Kate was amazing! Friendly, on time and communicative. we are so pleased that our boy came home in such loving comfort.”

Helpful Report

Posted 3 years ago

“My puppy arrived safely and seemed to have been well cared for from what I could see”

Helpful Report

Posted 3 years ago

“The gentleman who dropped off our new puppy was wonderful and communicative.”

Helpful Report

Posted 3 years ago

“Calvin was very communicative and provided a great experience over all. Thank you for your service.”

Helpful Report

Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,976 reviews