Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,976 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,976 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Keep the guy who dropped off my dog I’d use him again cuz I’ve seen him in action I’m thankful s”

Helpful Report

Posted 4 years ago

“Thank you so much for taking such great care of our 2 Vizslas! I was overseas trying to coordinate the dogs arrival to Dallas and then delivery to my sister. Jim made the process so easy and put my mind at ease. I received pictures of the dogs overnight stay :) My sister said the driver was timely and courteous. Thanks for everything, moving is already stressful enough and you saved me the stress of worrying about my dogs!”

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Posted 4 years ago

“The delivery of my puppy through My Pet Cab was just perfect. My pup was brought str8 to my door! The handlers were very nice, respectful, gentle with the pup, and explained everything.”

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Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

“Excellent, very helpful and friendly service!”

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Posted 4 years ago

“After a long journey of puppy search and avoiding scams.. My pet cab and their staff delivered our puppy! really well organized, professional and trustworthy company. Sammy our driver was awesome. He made sure our puppy was well taken care of. Overall very happy with their services.”

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Posted 4 years ago

“WE WERE KEPT INFORMED OF TRAVEL PLANS AND THEY HEY ARRIVED EARLY AND OUR PETAS WELL CARED FOR!”

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Posted 4 years ago

“The process was very smooth. The reps stayed in contact with us from a few days prior until pick up. The location was easy to find and there were no delays. I would definitely use their service again.”

Starwood Pet Travel 4 star review on 21st June 2021

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Posted 4 years ago

“The representative was very kind with the Wish Child, made sure that the meeting between the puppy and child was slow and that both had their time to get comfortable. She also made sure to call the family to let them know she was getting close to their home.”

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Posted 4 years ago

“Nancy was spectacular! Great with communicating and super friendly. It was obvious that she loves her job.”

Starwood Pet Travel 5 star review on 20th June 2021

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Posted 4 years ago

“excellent service the driver was a very sweet lady”

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Posted 4 years ago

“Kate was awesome ! Took our puppies to a park to stretch their little legs! So pleasantly cheerfull, what a wonderful experience! First class, thank you for our new family members!”

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Posted 4 years ago

“Rachel was wonderful. She kept me updated on how my puppy was doing during his trip home.”

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Posted 4 years ago

“Everything went perfect. Thank you 😊.”

Starwood Pet Travel 5 star review on 19th June 2021

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Posted 4 years ago

“Friendly, timely, communicative - and best of all, the puppy was happy and healthy upon arrival. Great service! Thank you so much!”

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Posted 4 years ago

“Did exactly what they were supposed to do. Let me know when they were coming. No complaints.”

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Posted 4 years ago

“He was very pleasant, we didn’t feel rushed and he answered all are questions!”

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Posted 4 years ago

“From top to bottom as they always say...delivery was number 1”

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Posted 4 years ago

“Communication and arrival were timely, and pup came out clean happy and in the arms of a smiling team”

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Posted 4 years ago

“He was excellent and very kind!”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,976 reviews