Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very sweet, helpful and informative”

Helpful Report

Posted 4 years ago

“Excellent service all the way around! From your receptionist to your driver Adam and Karen Chang, who phoned me 30 minutes prior to my puppy’s arrival! Thank you SO much for taking such good care of my puppy!”

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Posted 4 years ago

“Delivered my new puppy in safe and sound!”

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Posted 4 years ago

“It was a very short interaction, hello and thank you!”

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Posted 4 years ago

“They did an excellent job in getting my puppy to me and based on his happy, bouncy arrival, my new puppy must have had a great time too. He arrived around 1:30pm finally settled down from his excitement and enthusiasm around 4:30pm. Thank you for getting my doggie to me healthy and in excellent shape.”

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Posted 4 years ago

“Super reliable and convenient. The driver was so personable and polite. Arrival was exact and keep me posted the entire way. Well done on hiring and over all corporate culture. Very impressed!”

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Posted 4 years ago

“Rudy did a great job of keeping me informed about my puppy’s arrival. He was very professional and got my puppy here safely.”

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Posted 4 years ago

“Patricia the Transporter was extremely nice, professional and Kobe looked beautiful. I knew he was in good hands. Patricia went over some things that I need to do. She was wonderful and very knowledgeable.”

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Posted 4 years ago

“Friendly efficient kept up to dat”

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Posted 4 years ago

“Amazing service! Extremely satisfied could not have been any better!”

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Posted 4 years ago

“Excellent demeanor, kind to my puppy and charming.”

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Posted 4 years ago

“Joan was extremely pleasant and knowledgeable about our new puppy. Thank you all.”

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Posted 4 years ago

“Excellent communication and our new baby/puppy arrived clean and happy.”

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Posted 4 years ago

“The driver was very pleasant, communicated well and was accomodating. Great service!”

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Posted 4 years ago

“When the driver delivered my puppy she took special care in removing her from the crate and explaining everything that had transpired during my puppies trip.”

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Posted 4 years ago

“Memorable and enjoyable experience!!!”

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Posted 4 years ago

“The driver was very friendly and caring. She kept us updated along the way. Great service!”

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Posted 4 years ago

“Alex was very kind and caring when he called to notify me he was in the way with my puppy. He arrived promptly to when he said he would be and I could tell by how happy my puppy was that Alex took good care of him.”

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Posted 4 years ago

“Very nice lady.”

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Posted 4 years ago

“The driver was great kept me informed let me know how she did on the ride and cleaned her up very nice lady you could tell she loved her job and dogs as well😍”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews