Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,976 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,976 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The individual who delivered Molly made sure Molly was cared for and identified us and was very courteous”

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Posted 3 years ago

“My pet driver was Kristi. Extremely professional and took good care of my little puppy. puppy was happy clean and feeling and being well.”

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Posted 3 years ago

“Our new family member arrived on time and we were notified in a timely manner. He was clean, happy, and just as excited to meet us as we were to meet him. Calvin (the driver)was friendly and was very efficient. He answered all of our questions and made us feel very comfortable with the delivery. We couldn’t have asked for a smoother operation.”

Starwood Pet Travel 5 star review on 24th December 2021

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Posted 3 years ago

“Jamie was kind and courteous! She called and provided a super accurate ETA and delivered our baby right on time. She was friendly and had a nice energy. What a fun job. Happy holidays!”

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Posted 3 years ago

“Kim was great! She called us in advance and let us know exactly when she would be arriving with Reggie. Upon arrival she answered all our questions and Reggie was in good spirits when she handed him over to us.”

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Posted 3 years ago

“Great service, friendly people. I would use them again.”

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Posted 3 years ago

“Wonderful service and communication”

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Posted 3 years ago

“When Nancy transported our cocker spaniel puppy, Parker, we were experiencing inclement weather. She delivered him safely and contacted me a couple of times along the way to let me know how he was doing and when to expect them. She was a delight to talk to and I was glad Parker was in the hands of someone who really cares about dogs. She even came into our home with him in her arms to help us acclimate our 10 year old golden to the new addition without feeling jealous. Better than if one of us brought him in. She was great!”

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Posted 3 years ago

“jason and isabelle were great they did an awsome job. i received a phone call letting me know they would be there in 50 minutes and they were right on time.”

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Posted 3 years ago

“Our puppy came to us happy!!! That was most important!”

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Posted 3 years ago

“Driver was very helpful and caring for my puppy”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Great service. Puppy and family very pleased.”

Starwood Pet Travel 5 star review on 23rd December 2021

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Posted 3 years ago

“The man who delivered her was awesome--very professional, friendly and helpful. Very happy!”

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Posted 3 years ago

“Mike was awesome and everything went great!!!”

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Posted 3 years ago

“Great experience, thank you guys for bringing my BFF home”

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Posted 3 years ago

“Great experience”

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Posted 3 years ago

“Tim was amazing our puppy arrived calm, clean, and ready to meet our children 🧡”

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Posted 3 years ago

“Nancy was a joy to work with.Thank her for me. Rocky Bear is a very little guy and setteled down quickly.IE He had a very stressless journey.Thank you Nancy”

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Posted 3 years ago

“Great communication”

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Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,976 reviews