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Starwood Pet Travel Reviews

4.9 Rating 3,976 Reviews
98 %
of reviewers recommend Starwood Pet Travel
4.9
Based on 3,976 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

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Starwood Pet Travel 5 star review on 7th April 2025
Christopher C Taylor
Starwood Pet Travel 5 star review on 3rd January 2025
Kaiulani And Kelly Teague
Starwood Pet Travel 5 star review on 20th November 2023
Maryam Q.
Starwood Pet Travel 5 star review on 14th September 2023
Jihoon
Starwood Pet Travel 5 star review on 16th July 2023
Michaela G
Starwood Pet Travel 5 star review on 16th July 2023
Michaela G
Starwood Pet Travel 5 star review on 28th April 2023
Shaun Flynn
578
Anonymous
Anonymous  // 01/01/2019
We received our puppy, Ranger, this afternoon and couldn't be more in love. Sean was polite, professional and truly took care of Ranger during his transit from the airport to our home. Thanks for making this a seamless and efficient process.
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Posted 4 years ago
Our driver was Adam. We were very impressed with with Adam, very polite and you could tell he cared about taking good car of our puppy. He explained the travel and how our puppy did. Our puppy was in very good hands. I was also impressed he had a nice clean car.
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Posted 4 years ago
We just had our new addition delivered by Sean. He did a fantastic job. He would call and keep in touch frequently. Very polite, and nice guy. Kudos to him, and you for hiring him.
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Posted 4 years ago
Jason was really nice, gave great updates along the way and a pleasure to meet. He took great care of my pup - who arrived clean, healthy and was very happy. Awesome service!!
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Posted 4 years ago
Great introduction to our new pet and care was sincere.
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Posted 4 years ago
Our puppy was delivered in perfect health.
Starwood Pet Travel 5 star review on 28th May 2021
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Posted 4 years ago
Professional and caring! So happy that our pup was in good hands.
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Posted 4 years ago
The drop off was just a couple of minutes long. It was efficient and the puppy was in great spirits. So all good.
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Posted 4 years ago
Great job.
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Posted 4 years ago
Prompt and polite. Great service
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Posted 4 years ago
Very professional
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Posted 4 years ago
My puppy arrived happy and healthy. I opened my door and I was greeted by my puppy in my doorstep. It was so precious. I was well informed as to how she did on her journey.
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Posted 4 years ago
Pet Cab did a great job. Our puppy arrive happy & healthy. Communication was excellent. Thank you!
Starwood Pet Travel 5 star review on 28th May 2021
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Posted 4 years ago
The service was excellent including day before and one hour before delivery with a status
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Posted 4 years ago
Thank you very much for the timely communication and great support all throughout the transportation experience. We are so happy with our beautiful Coco (aka Chloe) and Patricia could not have been more kind and wonderful every step of the way!
Starwood Pet Travel 5 star review on 28th May 2021
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Posted 4 years ago
Sean was great and can’t say enough about the professionalism of puppy spot. We have a perfect puppy
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Posted 4 years ago
Very happy. very professional
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Posted 4 years ago
My Pet cab got are puppy to us right on time.
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Posted 4 years ago
Was very pleased with PetCab! Our driver Nolan was extremely nice and delivered our pup with care.
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Posted 4 years ago
Great service
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Posted 4 years ago
Starwood Pet Travel is rated 4.9 based on 3,976 reviews