Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,976 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,976 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional. Kept us informed and arrived as expected. Driver very polite.”

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Posted 4 years ago

“Gary Braddock was very professional and courteous. He called ahead of the trip to confirm our arrangements.. He called during the trrip to give us ETA. He arrived on time. Great Service well executed”

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Posted 4 years ago

“Very communicative and so nice! Made our first moments with our new puppy so special!”

Starwood Pet Travel 5 star review on 9th June 2021

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Posted 4 years ago

“Driver (Nancy) was very pleasant and answered all my questions.”

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Posted 4 years ago

“I was kept informed on the eta of my puppy. Great communication and nice”

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Posted 4 years ago

“ALL THOUGH I don’t know his name he was very nice he got my puppy to me safely”

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Posted 4 years ago

“was here before he said he would”

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Posted 4 years ago

“David the cab driver have been very helpful also the ladies I spoke on the phone regarding the time of arrival of my puppy have been helpful”

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Posted 4 years ago

“Driver was clean & courteous. Called ahead and arrived as expected. Brought new puppy to our hands. Overall very good service. Drivers name was Alex.”

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Posted 4 years ago

“Nancy was wonderful to work with, she kept me up to date with her progress in getting Duke home.”

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Posted 4 years ago

“Our cab driver was very caring and professional. Thank you for bringing our puppy home.”

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Posted 4 years ago

“Katie was fantastic and everyone at My Pet Cab was helpful and friendly.”

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Posted 4 years ago

“Driver was very good with our baby puppy and delivery went well”

Starwood Pet Travel 5 star review on 8th June 2021

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Posted 4 years ago

“Kept me informed and delivered my pet exactly on time!”

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Posted 4 years ago

“My fur baby arrived healthy and earlier than expected which was a pleasant surprise. While I don’t remember the name of the wonderful lady that dropped her off, she was friendly, personable and the handoff went perfectly. Thank you”

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Posted 4 years ago

“Rachel was great!!! She was so friendly and seemed to really care for the dogs. I’m so happy with the service.”

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Posted 4 years ago

“My experience with pet can was great I was informed on the ETA and they came a little before that but my Bailey was in great hands Jessie was awesome”

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Posted 4 years ago

“I believe the Pet Cab was a great ride. Since my little dog had to fly in to Virginia from St. Louis MO. and then picked up by the Pet Cab. I was informed every step of the way and just like clockwork, at the time I was told he would arrive, He arrived a couple of minutes early. It must have been a good ride . I cannot offer further questions about this company as Puppy Spot handled all the arrangements.”

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Posted 4 years ago

“Driver was nice, polite, efficient and on time. Great service.”

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Posted 4 years ago

“Puppy was delivered on time and in great spirits! Thank you so much!”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,976 reviews