Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,976 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,976 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Neil arrived with puppy in perfect condition, on schedule. He was professional and courteous to me, and caring towards his little passenger.”

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Posted 4 years ago

“Not sure who was responsible for the small amount of travel food but # 1 package was broken and taped up and Royal Caine was supposed to accompany the puppy. Eukanuba was substituted”

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Posted 4 years ago

Thanks for the review! As the final mile piece of your Puppy's journey My Pet Cab does not control the breeder provided food attached to the travel kennel. Thanks for the info we will provide feedback to the company where you purchased your puppy. Congrats on your newest addition!

Posted 4 years ago

“Awesome!! My Simba puppy was delivered to me in the most convenient and comfortable way. The driver was excellent and I highly recommend My Pet Cab!”

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Posted 4 years ago

“No complaints super nice and on time and great”

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Posted 4 years ago

“Great option for those who don't drive. Care taken with each pet, super nice personal service”

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Posted 4 years ago

“Very friendly and prompt :)”

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Posted 4 years ago

“Our new puppy was delivered with great care.”

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Posted 4 years ago

“Leslie was very nice”

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Posted 4 years ago

“I was very impressed with My Pet Cab. The driver kept me informed of when I could expect her and was very helpful and professional when she arrived with my pet.”

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Posted 4 years ago

“Service existed. These people are amazing”

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Posted 4 years ago

“Terrific service. Our puppy arrived happy and on time!! Your driver was extremely friendly. A+ service!”

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Posted 4 years ago

“Laurie called ahead and promptly arrived at the time promised,”

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Posted 4 years ago

“The driver Josh was very professional patient and on time.”

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Posted 4 years ago

“Adam was very nice he explained everything to us! It was a great experience and we are very grateful”

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Posted 4 years ago

“I appreciated the direct to door service. Thank you! Ana”

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Posted 4 years ago

“Our person was AWESOME!”

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Posted 4 years ago

“Excellent service! Our puppy arrived happy and in good shape.”

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Posted 4 years ago

“Travelling can be stressful for any animals. I was very pleased with our puppy transportation by Jeary our driver who took a picture with me and my puppy upon arrival probably security but also sent it to me as a momento . I thought my pet cab made the experience better for our puppy. Thank you :)”

Starwood Pet Travel 5 star review on 10th May 2021

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Posted 4 years ago

“Great job at letting me know when her arrival time was and keeping me up to date. Also, very friendly.”

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Posted 4 years ago

“My puppy was dropped off alert happy clean and on time can’t get better than that”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,976 reviews