Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great job at letting me know when her arrival time was and keeping me up to date. Also, very friendly.”

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Posted 4 years ago

“My puppy was dropped off alert happy clean and on time can’t get better than that”

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Posted 4 years ago

“Good job on time”

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Posted 4 years ago

“Amazingly awesome experience!”

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Posted 4 years ago

“Jeff D. was a great driver. He called to inform us the plane was late taking off and gave us a new time frame. He also made sure to call an hour before arriving to let us know. Our puppy arrived clean & full of energy.”

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Posted 4 years ago

“Jerry was great. Kept in constant communication. Was pleased with the experience.”

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Posted 4 years ago

“The driver was an absolute gentleman & Stella showed up on time. Stella did show up very dirty & unfortunately My Pet Cab was given the wrong phone number from PuppySpot. So communication was difficult, as we didn't receive information regarding arrival the day prior. Neither are your fault.”

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Posted 4 years ago

“We were very happy with the delivery, Gary was friendly and helpful.”

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Posted 4 years ago

“It was great”

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Posted 4 years ago

“We were very pleased with the delivery of our new family member. Tracy was very attentive to our Roxy, and great with us, giving us some excellent information.”

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Posted 4 years ago

“Neal was excellent and Mr. Gould very much appreciates it!”

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Posted 4 years ago

“Ricky & Jason were fantastic!”

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Posted 4 years ago

“My wife and I were extremely happy with the series of My Pet Cab. We received a call the day before our puppy was to be delivered from Puppy Spot. The person calling was terrific with all the information I needed. The next day our puppy was delivered by the nicest man Abel and his young son. They seemed to be as happy as we were and I absolutely would use them again...We took pictures all around to remember our wonderful experience.”

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Posted 4 years ago

“I had a great experience, thank you.”

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Posted 4 years ago

“My puppy was delivered on time and in good condition.”

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Posted 4 years ago

“Driver was Traci Brearley, notified us ahead of time and was on time. Puppy was clean and appeared to be in good health and spirits despite a very long trip. Traci obviously cared for her passenger. The hand off went smooth. Thanks again.”

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Posted 4 years ago

“My Pet Cab was a big part in getting our new family member home safely! They were there for me the entire time and gave so much info on the process I didn’t have any questions after. My driver Ramiro gave us an estimated time of arrival and showed up sooner, we were very pleased with our first experience with My Pet Cab, we Highly recommend !! - The Ali’s”

Starwood Pet Travel 5 star review on 3rd May 2021

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Posted 4 years ago

“Very nice and was quick! Called me and updated me, was very polite too.”

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Posted 4 years ago

“Our whole experience was great. I received a call the day before telling me the time window he would be delivered along with all the information I needed. Abel was the Driver who brought our puppy to us. He could not have ben nicer. Took the time after he verified me to take a few photo's of my wife and I and also a group photo with him. All and all a very nice experience of good memories.”

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Posted 4 years ago

“Thank you so much Lisa for safe delivery. We love our little baby.”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews