Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

Write Your review

Tell us how Starwood Pet Travel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sean was very nice, communicated well and delivered our new dog safely”

Helpful Report

Posted 5 years ago

“Pet Cab was excellent. They communicated with me about my dog's arrival and were on time and courteous! Kennedy was our driver and she was excellent.”

Helpful Report

Posted 5 years ago

“Frank was awesome! He arrived earlier than expected and our puppy was well cared for!”

Helpful Report

Posted 5 years ago

“I felt completely at ease with this service. My puppy was delivered according to plan. Everyone was friendly and extremely helpful.”

Helpful Report

Posted 5 years ago

“Great customer service! Nice young man, Shawn. Happy about everything!😍”

Helpful Report

Posted 5 years ago

“Delivery was early, and the driver was very professional and patient with us while let our puppy come out of the crate at her own pace.”

Helpful Report

Posted 5 years ago

“Phone call alerted us 10 minutes before Jake arrived at our home. Driver carried carrier into house for us, opened crate door and retrieved pet who seemed not to be traumatized by any of the travel. We were delighted/thrilled to have this service from the airport!!!”

Helpful Report

Posted 5 years ago

“Were able to transport and deliver puppy sooner than estimated. Provided details of travel itineraries and followed up with phone calls both in preparation and on day of delivery. Excellent service to deliver my puppy to my door! Very pleased.”

Helpful Report

Posted 5 years ago

“Friendly, polite and professional service. Kept us informed of travel conditions and delivered our dog on time. What more can you ask for?”

Helpful Report

Posted 5 years ago

“Bob and Daisy were both fantastic! Reliable, dependable, communicative, kind. Everything was easy. I’m so thankful!”

Helpful Report

Posted 5 years ago

“They kept in contact with me on the timing of the pickup of my new puppy from the airport starting with the night before, and again twice the morning of, and the girl who dropped off my puppy couldn’t have been nicer”

Helpful Report

Posted 5 years ago

“Great service! We got the call 45 minutes before and they were here as planned! Thanks!!”

Helpful Report

Posted 5 years ago

“The service has excellent communication: I received a call the day before, a call when the puppy was on the way with a time estimate, and a call when the driver was at my house. It helped me to know when the puppy would come and how she was doing.”

Helpful Report

Posted 5 years ago

“My pet arrived on time and with excellent care given!”

Helpful Report

Posted 5 years ago

“Very sweet and professional . You can tell she loves her job!”

Helpful Report

Posted 5 years ago

“Sarah and her team is amazing!!!!!!”

Helpful Report

Posted 5 years ago

“I am extremely grateful for the quality service and the safe transport of my pet. I especially appreciated the regular picture updates of my pet at regular intervals. The only suggestion I would make is standardizing the rate of communications as the first team reached out more than the second team and I grew a little concerned when I didn’t get updates from the second team at the same rate.”

Helpful Report

Posted 5 years ago

“Efficient & friendly”

Helpful Report

Posted 5 years ago

“Stacy, the driver, was very punctual and showed professionalism.”

Helpful Report

Posted 5 years ago

“Jim was amazing and kind and my puppy arrived safe, clean and happy! Thank you Jim!”

Helpful Report

Posted 5 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews