“Top notch customer service. I placed an order that I needed rushed but found no option for shipping other than the free one that had an arrival date range that would not work for me. I contacted Huckberry and asked to have my order changed to expedited shipping and to bill me for it. Instead they upgraded it free of charge and I received my order in record time. Very happy with both the items I ordered and the amazing customer service I received. I'll definitely be a repeat customer.”
“Despite living half a world away and always being in the wrong season, Huckberry is my go to shop for clothing. Website is fantastic, easy to use and the size charts have meant I’ve never had to return an item. Items always arrive within 2 weeks. Highly recommend.”
“Customer service is excellent. I've been shopping at Huckberry for years and never had an issue. I recent had an issue with a defective pair of shoes, and the Huckberry customer service team was super helpful with the resolution.”
“Excellent customer service. The Post Office mis-delivered my shoes, I contacted customer service and they handled everything without a hassle or issue. Wonderful experience.”
“Long-time Huckberry customer here. They're pretty much my go-to supplier of pants, shorts, and sunglasses, along with some reliable last-minute gift ideas. Shipping is always fast, returns are easy, and in the rare event that I have a problem with an item, the customer service is on point. I recently opened a support ticket due to a pair of pants being a bit longer than normal, and about an hour later, I had an email letting me know that a replacement pair was on the way. These folks do it right.”
“Huckberry did a great job of helping me navigate a missing package that was lost in transit. When initially reaching out via email, I expected a protracted back and forth about the status of the package. However, I was pleasantly surprised that staff followed up with me in just a few hours and had already initiated a process to get my order replaced. It was very easy, and I appreciated how thoughtful Huckberry staff have been in communicating with me. It’s very much appreciated!”
“Had a small issue with some shorts I purchased. I contacted Huckberry, sent him a pic of the issue and within three days a new pair of shorts was on the way to me. I donated to other pair, didn’t even have to return them!
Stellar service.
Thanks, Huck. Keep up the good fight.”
“Excellent product (Flint and Tinder 365 Pant - HB Straight). Ordered two sizes to make sure I had the correct fit, return and exchange of the one pair was made painless due to quick response to my return inquiry and clear communication on return/exchange process by customer service. Just bought another pair for myself and another for my son, will shop with Huckberry.com again for sure.”
“As someone living with a chronic disability, I do about 90% of my shopping online. Aside from that, I shop at Huckberry for its great selection. When stuff happens, which it always does, it’s so refreshing to have a responsive and empathic customer service team on the other end. Huckberry support has made my day several times with their customer service. They have made returns and refunds so stress free and that’s a huge part of the reason I keep coming back.”
“Gotta give credit where it’s due—I’ve been shopping with Huckberry for years, and they consistently put the customer first. That kind of service is rare these days, and it’s why I’ll keep coming back.”
“Huckberry is my go to. A lot of American made products. Cool niche products and toys are available. The customer service is the best and they always make things right. I have been a customer for years and will continue to always go to Huckberry…”
“Huckberry support is always super quick to respond and is more than fair about the solutions they are able to find, especially when there is an issue with an order.”
“I love this company! I ordered three items and they shipped separately and one of the items showed it was already delivered but I didn't have it. So, I sent an email just to check the status. They immediately had the item shipped to me and even gave a discount code for my next purchase. The customer service reps are helpful and friendly. I also recently discovered the Huckberry videos on Youtube. So much great content! From home tours to camping trips - just cool videos that reflect an amazing Huckberry lifestyle. They make me want to be cooler.”
“High quality gear, wide range to choose from at a reasonable price.
The sweater was just what I was looking for and look forward to wearing it in winter.
I had a query with its delivery for which I received an immediate response.”
“One-stop shopping for a great variety of high quality and unique gear. Fast shipping and EXEMPLARY customer support and service ensure that you will be a happy customer.”
