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Hudson & Vine Reviews

4.7 Rating 2,406 Reviews
93 %
of reviewers recommend Hudson & Vine
4.7
Based on 2,406 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Hudson & Vine Reviews
Very sturdy and beautiful color. Perfect for toddler pictures.
Helpful Report
Posted 3 years ago
I loved the baby alpaca throws I purchased, however, was disappointed in the way they were shipped. I received them folded in a mailing envelope in my mailbox. Also, not having the option of a gift box so that they could be packaged beautifully, was a disappointment. For the amount I paid for these two gifts, I would have expected better.
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Posted 3 years ago
I just love my gnome/santa wine toppers and my gift recipients always get a fun chuckle out of them!
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Posted 3 years ago
Love the mat! It’s exactly what I wanted.
Hudson & Vine 5 star review on 21st December 2021
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Posted 3 years ago
Great service! Beautiful product selection.
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Posted 3 years ago
These items are beautiful, high quality and were shipped quickly. First time using Hudson & Vine, I will definitely order again!
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Posted 3 years ago
I love it. Looks great in my kitchen. Arrived within days.
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Posted 3 years ago
I have ordered 6 vinyl mats since move moving into my new home in January. I love them all And so have my guests. They ordered their own after visiting me!
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Posted 3 years ago
This is my fourth rug. Love the Colors and makes it easy to transfer a room. Buying for sis and mom.
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Posted 3 years ago
Quick delivery…great packaging…huge selection of vinyl floor cloths which is what I was shopping for…just found Hudson & Vine, but I’m sure I’ll be back!
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Posted 3 years ago
Not happy with the quality of my purchase, looks cheap and a different color compared to the online photos. Even more disappointing, it says it’s nonreturnable. Won’t be ordering from here again.
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Posted 3 years ago
Our lovely floor cloth arrived more than a week ahead of schedule. Wonderful quality with very true colors. We couldn’t be happier.
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Posted 3 years ago
I had ordered a Spicher and Company vinyl floor mat from another company and it took me over 6 weeks to receive it. I decided to order another one from Hudson and Vine - great customer service and I received the rug within a week!
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Posted 3 years ago
As is always the case with Blue Pheasant, this is excellent quality. The bowl is large, heavy, and very attractive. The turquoise and navy splatter design is gorgeous. This is apparently glazed terracotta, so I don’t know if this would be good as a serving piece. You would definitely need to hand wash it. It is a knockout on a table setting alongside the Azul glasses with rattan sleeves from Blue Pleasant.
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Posted 3 years ago
Just as promised. We love our linoleum floor cloth!
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Posted 3 years ago
I took me a long time to go for the plunge and ordered a $150 shelf!!!! When I opened it I wasn’t too impressed it looked cheap but thought it’s ok. When I finally got around to putting in on my wall I was horrified. It was hideous. Bent, crooked and just made me want to cry. I immediately contacted customer service and within an hour they got back to me saying that they would look into it. 3 days later I had a full refund no questions ask. I was so impressed with the prompt response and actions taken. Thank you thank you thank you!!
Hudson & Vine 5 star review on 6th December 2021
Helpful Report
Posted 3 years ago
For an online-only company, their customer service is very unreasonable! I purchased a vinyl rug, a standard size. They state that custom orders are not returnable, okay that is reasonable, the rug I ordered was one of their standard sizes, however, what they do not state is that ALL orders are custom. So when the rug arrived and the color did not match my decor, I thought I would exchange it for another. Their arrogant customer service staff made an exception to take it back, which includes jumping through all of their hoops to do so, it cost me $60 to ship it back, and when they refunded me, they deducted $10 for shipping on their end as well! This company does not deserve to be in business and I will not order from them again.
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Posted 3 years ago
Service as expected.
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Posted 3 years ago
Easy to order and quick delivery.
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Posted 3 years ago
I love your vinyl rugs!! There are so many designs to choose from, and the quality is amazing! Thank you!!
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Posted 3 years ago
Hudson & Vine is rated 4.7 based on 2,406 reviews