“I ordered the end of november with a guarantee of delivery before christmas. It is now jan 3 with no sign of my order. Very disappointed in this service. Total scam. Also all reviews i sent on there website was never posted. They only post 4-5 star ratings.”
“Ordered 4 before thanksgiving. After many emails, my order arrived today, Jan 2. Only shipped 2, but they managed to take the money for 4 the day I ordered. Product comes from China. You CAN'T trace it. I will change my review IF they make good on it.”
“I would give them a zero if I could! I ordered a self cleaning mop bucket with a mop and extra cleaning pads. I received some ugly pink scrubbing gloves. when I contacted them they said they would refund my money if I returned them. sending the item they mailed to me in error will cost me at least 25.00 because they require a tracking slip. or they said could keep this and they would refund 40% still not fair to me because there is no way this item was 60% of my original purchase. I feel like this is a scam! don't do it people you will not like it!”
“I ordered a tool 10 days before Christmas as a gift for my son. I was billed for the item and it appeared on my credit card. Today is the 30th of December and the item never arrived. I went online to track the package but the carrier never received the package therefore I was unable to track. Tried contacting Inspired Household and was unable to reach anyone.”
“The order was packaged properly and contained glass elements - all floating around in a plastic bag!
Another item (for Christmas) cane incomplete - I have had no reply from the company and now have to buy another item (from a reputable store).
Rubbish customer service.”
“I'm afraid to say it is a scam. Ordered five "resurrection plants" (selaginella lepidophylla), all five were dead on arrival (dead plants also open in water but stay brown & don't grow further - they're supposed to be bright green). In hindsight, many positive reviews on their page were from customers who didn't realize that their plants were dead. Have been trying to reach them but no answer, & there is no phone number available.”
“I discovered a typo in the shipping address after ordering a product. I contactacted HH about the problem, was told to handle directing with USPS. 10 weeks later still no product delivered, and HH has been radio silent despite multiple attempts to email into them. And they still kept the money for the product. I'll be reporting this to my credit card company as fraud. Ended up getting the same product via Amazon for nearly half the price. Save yourself the hassle and the ridiculously long shipping timeframe and go with an online retailer you know.”
“I received the wi-fi digital microscope on Monday, the 21st. When I unpacked it, the box, packaging, and directions inside were all very wet. I let everything dry over night and tried to turn it on the next day. It would not turn on, so I charged it. On Wednesday, after charging for 24 hours, the lights would turn on, but the blue indicator light never turned on and and it would not pair with my iphone. After that, it would not turn off again (the LED lights remain on whether it is plugged in to charge or not plugged in). Also, the directions say the red light turns off when it is fully charged. When plugged in, the light remains red, although it goes off when it is unplugged. I decided to try to charge it longer.
Now on Friday, it still does not work. The blue light does not come on, and it will not pair with my iphone.
I have contacted customer service multiple times. They asked for a video, which I sent. They confirmed the microscope was not working and said they would send a new one. However, they have never sent a new one, they have not refunded my money, and they have stopped answering my emails.”