“Ordered a total of seven items from them. Everything ships separately and very slow. Still waiting for one item 4 weeks later and it looks like it hasn’t even left China yet. I think they sift through reviews and only post the positive ones.”
“Humble household is a scam, I order two phone cases 2 months ago and every single time I try to reach out to them?? All they do is give me bull$hit excuses. They run a goose chase and that is it. They have taken my money and won’t return it. You can’t contact them on the phone either.”
“I ordered 3 tiny fine glass angel vases, when package arrived on my doorstep I noticed the package was pushed/squashed in on one corner and I could hear a rattle like something was loose or broken.
on opening the package I did find one of the angels broken. So I contacted humble household by email as they kept me up to date on the delivery. I exchanged emails a couple of times and ended up being refunded the $12 for the broken glass angel. I was very pleased with the communication and the prompt service”
“My 1st experience with dealing with HH was quite pleasurable even though on receiving my package of 3 tiny glass angels one was broken. I contacted HH by email immediately and with communication back and forth a couple of times which was great indeed !! I ended up receiving a refund for the broken angel. I was very happy with the communication from customer service and I would buy from them again if something caught my eye. Communication is a wonderful thing and is great for any business to gain a good name.”
“I had cracked glass on a beautiful console with curved glass when I threw an empty box that nearly hit it. I was devastated. Then I saw this product to fix windshields and thought it might work.
The shipping was fast and they kept me informed as to where it was in transit .
I was Leary as it was coming straight from China but it was like a well oiled machine
Definitely by from them again such innovative merchandise”
“very disappointed in the product I bought,(developing tablet with light) could have got a much better product for less. Not what was expected, box damaged and looked like it had been crushed”
“This company is worthless when coming to customer service....all they know is it is in transit....that was several weeks ago...tried to use tracking and unable to read Chinese....”
“I ordered a gift for my grandson but the package was damaged. I contacted customer service and they responded immediately and offered a full refund.
I am so happy with their response I can't wait to recommend them to my friends and family.”
“After ordering my product I was disappointed to find it was damaged. With my past experiences with purchases from other companies I had serious lack of faith.
That all disappeared with my contact to customer support. There reply was almost immediate and they resolved my issue with no problem! Thank you humble household.
I love my food containers.
Cindy”
