Hyperli Reviews

2.5 Rating 186 Reviews
37 %
of reviewers recommend Hyperli
2.5
Based on 186 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 52%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult

Write Your review

Tell us how Hyperli made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Hyperli 1 star review on 24th April 2024
Anonymous
Hyperli 1 star review on 24th April 2024
Anonymous
Hyperli 1 star review on 24th April 2024
Anonymous
Hyperli 1 star review on 24th April 2024
Anonymous
Hyperli 1 star review on 2nd April 2024
Fortunate
Hyperli 1 star review on 9th January 2024
Anonymous
Hyperli 5 star review on 10th December 2023
Hlayiseka Yingwani
23
Anonymous
Anonymous  // 01/01/2019
Great instructors, friendly and very helpful. Braai was very nice.
Helpful Report
Posted 8 months ago
Thank you so much for the 5* review, we love to see positive feedback!
Posted 8 months ago
The platter was amazing, value for money. We were full. Highly Recommend it.
Helpful Report
Posted 8 months ago
Thank you so much for the great review, we love to see positive feedback!
Posted 8 months ago
Great deals
Helpful Report
Posted 8 months ago
Thank you so much for the great review, we love to see positive feedback!
Posted 8 months ago
It is what it is
Helpful Report
Posted 8 months ago
Thank you so much for the great review, we love to see positive feedback!
Posted 8 months ago
The service was amazing
Helpful Report
Posted 8 months ago
Thank you so much for the great review, we love to see positive feedback!
Posted 8 months ago
Love their work!!!
Helpful Report
Posted 9 months ago
Thank you so much for the 5* review, we love to see positive feedback!
Posted 9 months ago
It was just ohk
Helpful Report
Posted 9 months ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused. Please do not hesitate to contact us on Facebook Messenger, at support@hyperli.com, or on our website live chat for assistance. Regards, Hyperli
Posted 9 months ago
Awesome, shoes
Helpful Report
Posted 9 months ago
Thank you so much for the 5* review, we love to see positive feedback!
Posted 9 months ago
Marsha was amazing. However my appointment started 15 min late. So the treatment was 45 min. There was constant noise outside the room . Banging on the walls. So no peace and quiet to relax. Do better please 🙏
Helpful Report
Posted 9 months ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused. Please do not hesitate to contact us on Facebook Messenger, at support@hyperli.com, or on our website live chat for assistance. Regards, Hyperli
Posted 9 months ago
What a PATHETIC service from Hyperli!!!Why bother to share your email for contact if you're not going to reply for days. A SCAM!!! Placed an order and haven't received anything,after reading the reviews,I have no hope at all. Ridiculous
Helpful Report
Posted 10 months ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused. We attend to every one of our customer emails at support@hyperli.com, however, it may take 1-2 days due to high volume. Please do not hesitate to contact us on Facebook Messenger for a faster reply (on our Facebook page or Instagram). Regards, Hyperli
Posted 10 months ago
I purchased two spa vouchers and the spa is not taking any hyperli bookings and also not getting any responses on my email sent to hyperli. poor service no contact nr and no refunds from any of the two parties. This is fraud and will be handled as such.
Helpful Report
Posted 10 months ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused. We do provide refunds and would like to assist you ASAP. Please do not hesitate to contact us on Facebook Messenger, at support@hyperli.com, so we can attend to this promptly. Regards, Hyperli
Posted 10 months ago
I love your honesty. Please pay your people sooner. I've been to 3 massage therapists that say, they had to wait a before they were paid
Helpful Report
Posted 10 months ago
Hi Heath, Thank you so much for taking the time to provide feedback and letting us know about this, we really appreciate it. We will definitely investigate this further! Please do not hesitate to contact us on Facebook Messenger, at support@hyperli.com, or on our website live chat for assistance. Regards, Hyperli
Posted 10 months ago
I accidentally purchased a Samsung S23 instead of a Samsung S23 Ultra. I notified Hyperli immediately on receipt of the item. They absolutely refused to return the item but am happy to sell me another phone!
Helpful Report
Posted 10 months ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused. Please do not hesitate to contact us on Facebook Messenger, at support@hyperli.com, or on our website live chat for assistance. Regards, Hyperli
Posted 10 months ago
Placed an order on hyperli 21 April 2023. Till today, 12 June i have only received half of mentioned order. I have emailed and called. Receive automated reply that someone will be in contact shortly. Nobody ever contacts. When trying to request a refund the site is conveniently not available. Pathetic service. Will never again use this site and advise everyone i know to not order from here.
Helpful Report
Posted 10 months ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused by the delay in response. Please do not hesitate to contact us on Facebook Messenger, at support@hyperli.com, or on our website live chat and we will assist you with this shortly. Regards, Hyperli
Posted 10 months ago
Bought a CPO iPhone on the 25 May 2023, i received it today 10 June 2023 all excited, only to switch on the phone and it requires a Pin Code that i wasnt given to, i am very disappointed.
Helpful Report
Posted 10 months ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused. Please do not hesitate to contact us on Facebook Messenger, at support@hyperli.com, or on our website live chat for assistance.so we can assist you with this, Regards, Hyperli
Posted 10 months ago
I Requested for a refund on a spa treatment purchased and I still haven't received any feedback or response
Helpful Report
Posted 10 months ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused. Please do not hesitate to contact us on Facebook Messenger, at support@hyperli.com, or on our website live chat for assistance. Regards, Hyperli
Posted 10 months ago
Set of 6 Stackable Storage Boxes When they say soft plastic, they mean the cheapest soft plastic they could find; utterly useless storage boxes crumble with the slightest touch; I do not recommend this product; I spend a bit extra to buy good quality.
Helpful Report
Posted 10 months ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused. Please do not hesitate to contact us on Facebook Messenger, at support@hyperli.com, or on our website live chat as we would like to investigate this further. Regards, Hyperli
Posted 10 months ago
I placed an order on May 25 (ORDER #482025). 11 days later no communication as to when my order will be delivered, searching the website there is no contact number. I am here wondering if I am scammed.
Helpful Report
Posted 10 months ago
Hi Lorraine, we're sorry to hear about the negative experience you've had with purchasing products. We completely understand your frustration and apologise for any inconvenience caused by the delay in receiving your order. To assist you further, could you send us a direct message with your order number and any additional information you have about your order? We are available on Facebook Messenger, at support@hyperli.com, or on our website live chat for assistance. We take customer service very seriously and we would like to make things right. Thank you for bringing this to our attention and giving us the opportunity to address it. Regards, Hyperli
Posted 10 months ago
I have always enjoyed ordering off hyperli but usually the food or activity deals. It was the first time i ordered online goodies for delivery. Communication could be better as i did not know my order would be sent with seperate couriers so was abit confused. Products should also be tested or decent pictures should be posted as i am very disappointed in the washing line i ordered. Not at all what was advertised or described unless i got a bad batch?
Helpful Report
Posted 10 months ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for the inconvenience caused. Please do not hesitate to contact us on Facebook Messenger, at support@hyperli.com, or on our website live chat and let us know how can we make this up to you. Regards, Hyperli
Posted 10 months ago
It was a good experience fun and thrilling. Hyperli is always good.
Helpful Report
Posted 10 months ago
Thank you so much for the 5* review, we love to see positive feedback!
Posted 10 months ago
Hyperli is rated 2.5 based on 186 reviews