iapetus Reviews

Name: iapetus
Address: 34 Belle Vue Terrace, Great Malvern
Rating: 4.94

4.9 Rating 2,727 Reviews

99 %

of reviewers recommend iapetus

Company Reviews

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Metrics

4.9

Based on 2,727 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

441684566929

Email:

hello@iapetus.co.uk

Location:

34 Belle Vue Terrace
Great Malvern
WR14 4PZ

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iapetus 5 star review on 17th December 2022

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful cards! Absolutely beautiful designs.”

Helpful Report

Posted 1 year ago

Thank you for your review, Angela. We've taken a look into the order details Royal Mail has given us for you in the hope we can figure out what has happened and it seems they have delivered your order yesterday. We recommend perhaps asking your neighbours to see if someone has kindly taken the order in or check to see if there's a safe place they may have put it. We've emailed you with the full information we could find regarding your missing order, I hope it is helpful. If you have any further questions, please do let us know. Best wishes, Victoria

Posted 1 year ago

Thank you for your review, Angela! We're delighted to see that the cards have arrived and that you're so pleased with them. Best wishes, Victoria

Posted 1 year ago

“Absolutely stunning bought as a gift very pleased thank you”

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Posted 1 year ago

Thank you so much for the fab review, Kim! We're delighted to hear that you're happy with your order and I hope that the lucky recipient enjoys this beautiful gift. Best wishes, Victoria

Posted 1 year ago

“I regularly order items from Iapetus. Quality is always good. Items are well packaged using recyclable materials. Customer service is excellent. Five plus from me.”

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Posted 1 year ago

Thank you so much for the fantastic review! We're thrilled to hear how happy you are with our service and are glad to have your continued support of our small business. Best wishes, Victoria

Posted 1 year ago

“Great products and ready to collect from store next working day, all wrapped as well, highly recommend 😊”

Helpful Report

Posted 1 year ago

Thank you for the brilliant review, Alice! We're glad to hear how pleased you are with our products and service. We hope to see you again soon. Best wishes, Victoria

Posted 1 year ago

“I love this store. I found it in person when visiting Malvern on a weekend trip away and now use it by mail order for all my greeting cards.”

Helpful Report

Posted 1 year ago

Thank you so much for the wonderful review and support! We're delighted to hear you're so pleased with our little shop and hope to continue seeing you shopping with us in the future. Best wishes, Victoria

Posted 1 year ago

“Beautiful jewellery, prompt dispatch.”

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Posted 1 year ago

Thank you for your fab review! Best wishes, Victoria

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Thank you for the fantastic review, Richard! Best wishes, Victoria

Posted 1 year ago

“My beautifully boxed order arrived swiftly and undamaged”

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Posted 1 year ago

Thank you so much for the wonderful review, Allison! We hope that you enjoy your lovely order and that we see you again in the future. Best wishes, Victoria

Posted 1 year ago

“Very fast, very friendly!”

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Posted 1 year ago

Thank you for the fab review, Bill! We hope to see you shopping with us again. Best wishes, Victoria

Posted 1 year ago

“what a lovely company to deal with, no matter how much you spend”

Helpful Report

Posted 1 year ago

Thank you so much for the great review, Caroline! We appreciate the support for our small business. Best wishes, Victoria

Posted 1 year ago

“My order from Iapetus arrived, beautifully packed, within a few days, Friendly, efficient service and the most delightful cards. I could not be more pleased.”

Helpful Report

Posted 1 year ago

Thank you so much for the fantastic review, Jude! We appreciate the lovely comments and are delighted to know how pleased you are with our service. Best wishes, Victoria

Posted 1 year ago

“A lovely gift came on time will definitely use this company again.”

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Posted 1 year ago

Thank you for the lovely review, Sue! We look forward to seeing you shopping with us again. Best wishes, Victoria

Posted 1 year ago

“The poppy bowl I ordered is beautiful, it came very well packed and in a lovely presentation box, my friend will absolutely love her ruby wedding gift.”

Helpful Report

Posted 1 year ago

Thank you so much for the fab review! We hope that the very lucky recipient enjoys the fantastic gift you picked out for her. Best wishes, Victoria

Posted 1 year ago

“Extremely stress free way to shop. My parcel arrived well packaged and in very good time. I have no negatives - everything was as it should be. Many thanks.”

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Posted 1 year ago

Thank you so much for your brilliant review, Lynne! We're delighted to know you found our website easy to navigate and you're pleased with our service. We hope to see you shopping with us again in the future. Best wishes, Victoria

Posted 1 year ago

“Love it! Great design. Light to wear. I would recommend it”

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Posted 1 year ago

Thanks so much for the fabulous review, Cynthia! We're thrilled to hear how much you like your order. Best wishes, Victoria

Posted 1 year ago

“Very prompt service, a very thoughtful personal note included with the delivery, and very beautiful cards of course!”

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Posted 1 year ago

Thank you so much for this wonderful review, Matthew! We're so pleased to know you're happy with the beautiful cards you picked out and our service. Best wishes, Victoria

Posted 1 year ago

“Love Iapetus which always stocks handmade and unique things. Always great customer service!”

Helpful Report

Posted 1 year ago

Thank you for the lovely review of our small business, Alison! We appreciate the support. Best wishes, Victoria

Posted 1 year ago

“Delighted with a bone china mug bought for my husband - he loved it too! Great quality, and wrapped with lovely high quality tissue paper. I was also very impressed by the protective packaging which held up against apparent complete lack of care by Royal Mail - see photo of bashed up box clearly labelled as fragile!”

Helpful Report

Posted 1 year ago

Thank you so much for this fantastic review of our products and packaging, Sandra! We're thrilled that the lovely mug you ordered arrived safe and sound (despite the tumble that poor box seems to have had in transit!) and we're so glad to hear your husband was also pleased with it. We hope to see you shopping with us again in the future. Best wishes, Victoria

Posted 1 year ago

“Rapid delivery. Quality first class,thank you”

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Posted 1 year ago

Thank you for the great review of our service! We're glad your order arrived safe and sound. Best wishes, Victoria

Posted 1 year ago

“A lovely cushion, thank you. It finished off our newly covered sofa with a flourish. Came quickly and neatly packed. Very happy.”

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Posted 1 year ago

Thank you so much for the wonderful review, Susan! We're delighted to know that you're happy with that beautiful cushion and we're sure it looks stunning in its new home on the sofa. Best wishes, Victoria

Posted 1 year ago

iapetus is rated 4.9 based on 2,727 reviews