iapetus Reviews

Name: iapetus
Address: 34 Belle Vue Terrace, Great Malvern
Rating: 4.94

4.9 Rating 2,727 Reviews

99 %

of reviewers recommend iapetus

Company Reviews

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Metrics

4.9

Based on 2,727 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

441684566929

Email:

hello@iapetus.co.uk

Location:

34 Belle Vue Terrace
Great Malvern
WR14 4PZ

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iapetus 5 star review on 17th December 2022

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sent a gift to my sister for her birthday and she loved it.”

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Posted 5 years ago

“Fabulous! Gorgeous gifts, beautifully presented. The delivery service was fast too. Thank you Iapetus!”

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Posted 5 years ago

“Great shop with interesting range of good quality craft products. Bought loads of things over the years. Lovely helpful staff too...”

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Posted 5 years ago

“Thanks Iapetus, I’m a frontline nurse and you wrapped and sent some gifts to my parents who are self isolating ( my Dad has dementia) Mum said the gifts were beautifully wrapped and they both loved them A big thanks from me , Stay safe , Kate”

Helpful Report

Posted 5 years ago

Hi Kate, It's so kind for you to take the time to leave a review for us considering you must be rushed off your feet at the moment with everything going on. I'm really pleased to hear that your Mum and Dad both like their gifts - I'm sure your thoughtfulness helped cheer them up in their isolation. I just want to say thank you so much for your dedication and all your hard work in these difficult times. I dread to think how things would be without amazing people like you. Please stay as safe as you can and look after yourself -Ryan

Posted 5 years ago

“Iapetus heeft een uitgebreide keuze geschenk en andere artikelen, van klein tot groot, goedkoop en duur. Ik bestel er sinds enkele jaren graag wenskaarten en kleine spulletjes. Alles wordt via 'Royal Mail' verstuurd, de levering gebeurt heel snel. Bvb. op dinsdag besteld, vrijdag van dezelfde week geleverd ! Telkens zit er een lieve boodschap en groet bij het pakje. Ik wil hen langs deze weg hartelijk danken.”

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Posted 5 years ago

Hello. Thak you for taking the time to post a review for us. I must apologise for replying in English, but my Dutch isn't very good! I'm really pleased to hear that whenever you order with us everything arrvies safely and quickly! I wish you and your family all the best - stay safe! - Ryan

Posted 5 years ago

“I ordered a dear friend's birthday gifts from iapetus, and due to the lockdown I had them wrapped and sent directly to her. They arrived on time and my friend cried tears of joy when she opened the parcel - she said that they had been wrapped beautifully with gorgeous paper and great care. They were the only gifts she received on the day, others had been delayed in the post. I'm hugely grateful to the person at iapetus for making my friend so happy on her birthday, she adored the gifts I'd chosen too :0)”

Helpful Report

Posted 5 years ago

Hi Kathryn. Thank you for taking the time to write such a lovely review. I'm so pleased that we managed to get your friend her birthday gifts on time for her and that she was happy with the wrapping and the items! I'm sure she really appreciated your thoughtfulness! I'll make sure to pass on your thanks to my colleague who got everything ready and wrapped up for your friend. Please take care and stay safe! - Ryan

Posted 5 years ago

“Excellent, faultless service as ever. Always a great company to shop with.”

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Posted 5 years ago

“Fantastic local shop with beautiful gifts. My mothers birthday gifts were delivered on time and put a big smile on her face during these testing times. Thank you! I look forward to visiting your shop again when lock down is over but will be returning to order online as I have a good friends birthday coming up!”

Helpful Report

Posted 5 years ago

Hi Anita, Thank you again for your order and for posting this review. Really pleased to hear that we managed to get your Mother's birthday present to her on time. It's so important during these times to try and keep a sense of normality and keep everyone smiling, so I'm pleased to hear that we helped achieve that. Hopefully it won't be too long before we see you in the shop too when things are in a better way. Keep yourself safe! - Ryan

Posted 5 years ago

“Lovely range of individual items; all excellent quality.”

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Posted 5 years ago

“Fantastic purchase and great service as always, thank you.”

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Posted 5 years ago

“Iapetus is always a nice place to shop . Ordering is easy .”

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Posted 5 years ago

“Excellent service, thank you.”

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Posted 5 years ago

“Very friendly, efficient,professional and prompt Extremely nice people.”

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Posted 5 years ago

“Fabulous shop.Great for gifts.Very helpful advice and ideas.”

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Posted 5 years ago

“Really impressed with my recent purchase. Easy to order online. Fantastic service with a handwritten note and free delivery to my door. My daughter was thrilled with her birthday card and little pewter animals. Well done for continuing to provide a fantastic service during this difficult time. Thank you.”

Helpful Report

Posted 5 years ago

Hi Alex, Thank you again for your order and for taking the time to post this review. I'm really pleased to hear that your daughter enjoyed her card and lovely treats for her birthday! Wishing you and the family all the best - stay safe! - Ryan

Posted 5 years ago

“Cards are beautiful and different. Love anything by Shelley Perkins! Delivery was super-quick considering the constraints that the people who deliver our mail must be under.”

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Posted 5 years ago

Thank you for your review! The Shelly Perkins cards really are fantastic - I'm pleased to hear that you enjoy them as much as we do and that they arrived fairly quickly considering the circumstances. Wishing you all the best - Ryan

Posted 5 years ago

“To everyone at Iapetus...... What can I say but just THE BEST SERVICE EVER! Given the incredibly difficult circumstances everyone is living under just now, your cheerful, helpful and excellent delivery of service are second to none. I ordered two special Easter gifts for close family members self-isolating alone on Tuesday before Good Friday. Both were received, beautifully wrapped, with delightful hand written cards, on the Thursday. The delight and joy this level of service produced really cannot possibly be underestimated. Thank you so much. Keep well, keep safe and EVERYONE.... get behind this superb local business.”

Helpful Report

Posted 5 years ago

Hello Gillie! Thank you for your kind words! I'm so pleased to hear that your thoughtful Easter gifts were enjoyed by your close family members. It so important to help keep the spirits up of those isolated on their own, so I'm glad to know that we helped play a part in that. I hope you and your family all keep safe during these difficult times. Best wishes, Ryan

Posted 5 years ago

“Beautifully wrapped for free with free local delivery. Excellent service!”

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Posted 5 years ago

Hello, Thank you for your review. I'm really pleased to hear that you enjoyed our wrapping and delivery service. Wishing you the best in these unusual times! Ryan

Posted 5 years ago

“Such a lovely company! Really went the extra mile. Excellent customer service and delivery. Thank you so much.”

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Posted 5 years ago

“Excellent customer service as always. Staff always go the extra mile and add the personal touch. My favourite online gift shop! Thank you so much!”

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Posted 5 years ago

iapetus is rated 4.9 based on 2,727 reviews