iapetus Reviews

Name: iapetus
Address: 34 Belle Vue Terrace, Great Malvern
Rating: 4.94

4.9 Rating 2,727 Reviews

99 %

of reviewers recommend iapetus

Company Reviews

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Metrics

4.9

Based on 2,727 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

441684566929

Email:

hello@iapetus.co.uk

Location:

34 Belle Vue Terrace
Great Malvern
WR14 4PZ

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iapetus 5 star review on 17th December 2022

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for you excellent customer service! Very happy with my purchase. Highly recommend Iapetus.”

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Posted 10 years ago

“Superb customer service. Really happy with purchase.”

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Posted 10 years ago

“Excellent service with the best protective wrapping I've ever seen. Very pleased!”

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Posted 10 years ago

“Lovely item and fast deliver”

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Posted 10 years ago

“Very good service for an internet order - really impressive personal touch.”

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Posted 10 years ago

“Thoughtful, helpful and great item.”

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Posted 10 years ago

“I had purchased a lovely pair of silver & pearl Lilly earrings, as a gift for a friend, they arrived & absolutely stunning, worth every penny! Very happy :)”

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Posted 10 years ago

“Beautiful belltrees forge candle holder! Exquisite gift wrapping! Will definitely be ordering from Iapetus again & again. I was slightly disappointed however, as I assumed the small pillar candle was also included with the holder as it was not listed (as it normally would be) that 'candle not included'. If I'd known, I'd have bought a candle myself to make the gift complete.”

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Posted 10 years ago

Hi Pauline, Thank you ever so much for the wonderful review. We're delighted you love your candle holder and the gift wrapping! Thank you also for your feedback regards the candle shown in the image. I appreciate it could be easily interpreted that it does come with the holder. We're now going through the website to make sure our descriptions are clear and state when they're not included. All the very best, Chris, iapetus

Posted 10 years ago

“Just received my seedpod birds. The postage charged is small change compared to the lovely boxes done up with string and the contents carefully packaged, from a bygone era Diolch yn fawr many thanks rob”

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Posted 10 years ago

“I received the brilliant level of customer service that I have now come to expect at Iapetus - on this occasion it was a website purchase for collection. A chat with them (on the on-line facility) enabled my daughter to collect the goods for me. The recipient of the gift was absolutely delighted upon receiving the unique and individual gift.”

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Posted 10 years ago

“Item arrived promptly and well packaged - very pleased with process and product.”

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Posted 10 years ago

“Speedy delivery - beautifully packed and quality product!”

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Posted 10 years ago

“Exceptional service: all I ordered was a few cards, but Iapetus contacted me over a small problem regarding an out of stock card which many a company would have resolved by deciding to substitute without consultation. I really appreciate this level of concern for the customer's wishes.”

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Posted 10 years ago

“Absolutely first class service. Our beautiful clock was very carefully packaged in double boxes and arrived very quickly. We will definitely be buying from Iapetus again.”

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Posted 10 years ago

“Very pleased with fast, efficient service. Lovely pendant arrived beautifully packaged.”

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Posted 10 years ago

“I was searching high and low for a very special gift for a colleague how was retiring and wasn't having any luck until I went to Iapetus. Whenever I need a special present I immediately go to Iapetus as I used to live in Malvern so know how beautiful their items are. The present was really one of a kind and although sadly I don't live in Malvern anymore, their website was so helpful and easy to use, even a chat window popped up to ask if I needed any help and the gift was posted to me quickly and conveniently. I love Iapetus and will always come back, time and time again.”

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Posted 10 years ago

“Good communication with seller. Lovely item received and prompt Delivery. Will shop again. Thank you.”

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Posted 10 years ago

“So glad to have found this site. I ordered several cards and they are all beautiful. Well designed cards are so difficult to find and I will certainly use this site again..”

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Posted 10 years ago

“Lovely cards. Very prompt delivery from people who obviously care! Nice!”

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Posted 10 years ago

“Great products and great service”

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Posted 10 years ago

iapetus is rated 4.9 based on 2,727 reviews