iapetus Reviews

Name: iapetus
Address: 34 Belle Vue Terrace, Great Malvern
Rating: 4.94

4.9 Rating 2,727 Reviews

99 %

of reviewers recommend iapetus

Company Reviews

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Metrics

4.9

Based on 2,727 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

441684566929

Email:

hello@iapetus.co.uk

Location:

34 Belle Vue Terrace
Great Malvern
WR14 4PZ

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iapetus 5 star review on 17th December 2022

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service , friendly efficient staff . Have used Iapetus several times for birthday and Christmas gifts, always arrive promptly and always beautifully wrapped. The first few times I unwrapped to check quality but no longer need to as each item is always perfect. Thank you”

Helpful Report

Posted 9 years ago

“Great place if looking for something slightly different and made by crafts people. Delivery very quick and used Royal Mail with tracking so I knew when it was arriving which i always useful. Overall very pleased with the felt placemats I ordered and the delivery process.”

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Posted 9 years ago

“Love my beautiful glass Tigers and fox clock. Impeccable service and fast postage international (I am in Australia). Thank you to Ryan for lovely emails and personalised message with the package. Nice touch!”

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Posted 9 years ago

“Fantastic service and loved my new bracelet.”

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Posted 9 years ago

“I received the cards I ordered even quicker than expected, in perfect condition and accompanied by a thoughtful handwritten note. That was a nice personal touch. I will definitely consider iapetus when I need similar products in the future.”

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Posted 9 years ago

“Another order safely received from the Iapetus team. Lovely items all beatifully packed. The pewter wren teaspoon is a particular favourite. Thanks.”

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Posted 9 years ago

“Excellent service and range of products. Ordered a lampshade online, it arrived very quickly and well packaged. Looks great in my new home and has been much admired by friends!”

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Posted 9 years ago

“Sadly I now have new lampshades in all the rooms of my house, all provided by Iapetus over the last 6 months or so - all of which have been delivered in good time and good order, with lovely customer service. Thank you so much.”

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Posted 9 years ago

“Iapetus is my favourite shop for buying gifts, and the occasional 'treat' for myself. Whether it's jewellery, a beautiful vase, a clock, a print of the Hills or a card, (and that's just a tiny part of what they have), the range of choice is extensive. Something different, excellent quality, I can always find something. I love the way the shop displays their goodies, they are always very helpful, and make you feel welcome. VEW x”

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Posted 9 years ago

“Stunning in every respect! Stunning stock! Stunning staff! Stunning service!”

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Posted 9 years ago

“The service was outstanding and Ryan at Worcester was particularly good . The parcel was wrapped impeccably! Couldn't fault anything”

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Posted 9 years ago

“Very good service. Nice little personal note inside. Well packed.”

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Posted 9 years ago

“I love Iapetus! Their stores are calm and beautiful. The products that they stock are unique and absolutely stunning. The staff are always lovely and very helpful. The personal touch of a hand written thank you note which arrives with online orders never fails to make you feel like a special and valued customer. I stumbled upon the shop completely by accident when visiting Worcester and exploring a little arcade - I'm so glad I went in - now I'm an avid fan! They've become my go-to shop for lovely, unusual gifts for special occasions and when I'm looking for that special something to treat myself. Thanks Iapetus, you're fabulous :)”

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Posted 9 years ago

“Besides stocking unusual and quality items, the staff are so friendly and helpful. Having moved from the area I now order online and the service continues to be excellent - a leader in outstanding customer service. Such a pleasure to shop here.”

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Posted 9 years ago

“Very happy with the cards I bought, they are beautiful. Fast delivery and excellent service. Will definitely be back to buy more.”

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Posted 9 years ago

“Beautiful product and fab customer service”

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Posted 9 years ago

“Great jewellery. Personal note in the parcel, which was nice.”

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Posted 9 years ago

“The ordering was easy, the products came quickly, I was contacted as one item was not available so I chose something else, the lady who rang me about it was lovely.”

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Posted 9 years ago

“Good price and prompt service.”

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Posted 9 years ago

“Very good service. Earrings are lovely and both pairs were individually wrapped and boxed which was great as one was a gift. Many thanks.”

Helpful Report

Posted 9 years ago

iapetus is rated 4.9 based on 2,727 reviews