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Iconic lights Reviews

4.5 Rating 4,680 Reviews
87 %
of reviewers recommend Iconic lights
4.5
Based on 4,680 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

Anonymous
Anonymous  // 01/01/2019
Prompt delivery, well packaged, happy with the product.
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Posted 8 years ago
easy to order, swift delivery. delivered in good condition. have not assembled or tested item yet.
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Posted 8 years ago
Easy to navigate website, found just what I was looking for. Quick delivery but it came in 2 boxes over 2 days which was a bit odd.
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Posted 8 years ago
As described thank you
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Posted 8 years ago
Missing parts on both lights. First Order! Asked for picture, automatic reply stated contact within 24 hours, still waiting reply nearly 3 days later
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Posted 8 years ago
easy to use website, delivered quickly very happy with our product packaged well
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Posted 8 years ago
The metal frames have only been sprayed with copper on the outside edge - so the rest of the frame is dark grey metal. Not at all the look I wanted.
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Posted 8 years ago
Wasn't what it looked like in picture put it up but can't get it separated keeps sticking
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Posted 8 years ago
Lack of communication and website allows you to choose next day delivery for items that’s arent available. Still waiting on refund of delivery charge and no tracking number was sent until parcel had already been delivered which I missed the delivery because of the no tracking.
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Posted 8 years ago
Good choice, good service, delivery on time.
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Posted 8 years ago
Good choice, nice quality, delivery on time.
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Posted 8 years ago
Absolutely delighted. Fast and efficient delivery as well as extremely well packaged.
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Posted 8 years ago
I placed an order the day before Christmas Eve. On Christmas Eve I emailed to request that my delivery be changed from next day to the slowest option (and that I be credited with the difference in price). My order was despatched on 27th but my request was ignored, despite my email having been read. I emailed again to address the problem but two weeks later I haven’t had a response.
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Posted 8 years ago
Love it! Exactly how it looked in the picture, delivered promptly and looks fab.
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Posted 8 years ago
Really Lovely lights, prompt delivery and a really reasonable price
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Posted 8 years ago
I am really pleased with the choice iconic lights have and the service is great. Will certainly use them again
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Posted 8 years ago
Have already sent review
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Posted 8 years ago
I ordered a lamp and the base was chipped! How disappointing for a first purchase! I ended up returning the item and requesting a refund. At least they were quick with service!
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Posted 8 years ago
My order was received quickly and I loved the style and quality of the lights.
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Posted 8 years ago
Great value, arrived very quickly and well packaged
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Posted 8 years ago
Iconic lights is rated 4.5 based on 4,680 reviews