Iconic lights Reviews

Name: Iconic lights
Rating: 4.48

4.5 Rating 4,680 Reviews

87 %

of reviewers recommend Iconic lights

4.5

Based on 4,680 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Iconic lights 5 star review on 5th December 2019

Anonymous

Iconic lights 5 star review on 3rd December 2019

Rosannah Ashoori

Valerie Swift

Iconic lights 5 star review on 2nd December 2019

Rachael Pemberton-Baghurst

Suzanne Bennett

Iconic lights 5 star review on 29th November 2019

Anonymous

Iconic lights 3 star review on 26th November 2019

Liz Driver

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good experience all round”

Helpful Report

Posted 7 years ago

“I ordered four items from Iconiclights. 1) Football themed bedroom ceiling lampshade - reasonable quality but a couple of the plastic football circles that dangle down are bent. I will try and unbend them using a hairdryer to heat them up and straighten them......gently! 2) Cloud shaped bedroom ceiling lampshade - reasonable quality but the bulb is in contact with part of the shade due to the design. Even with a LED bulb I cannot help to think this is not a good idea! The shape is great and the dangle "crystal" rain drops are a neat touch. 3) Cloud shaped wall light - good quality and sturdy. 4) Picture Frame spot light - Looks great but hums when switch on. This could be down to the fact the light switch is a dimmer. I will swap to a normal switch to see if it makes a difference. Overall, the prices were keen, the delivery was swift, the website easy to use and the choice of lights and fittings is vast. The quality is variable but I guess that in part that is reflected in the price. Overall, I would definitely use Iconiclights again.”

Helpful Report

Posted 7 years ago

“packing slightly damaged, lights not fitted yet so unable to give any other information”

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Posted 7 years ago

“Great - fast delivery and excellent communication and customer service when dealing with a slight issue I had - would recommend and use again :)”

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Posted 7 years ago

“Really pleased with the order, exactly what I was looking for. Amazing customer service, slight fault with the first lamp and a replacement was sent out the same day.”

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Posted 7 years ago

“Floor light supplied is of excellent quality and value. No hesitation in recommending iconiclights.”

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Posted 7 years ago

“Excellent product and customer service”

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Posted 7 years ago

“Recently ordered a few different light shades. Very happy with the Haakon Duel Taper shade and the Alloa basket pendant shade, which arrived promptly and as described. However I ordered a Komett spiral pendant shade not realizing that it comes flat packed and you have to make it using the written instructions. I have tried and tried, my husband has tried but we can not get it to look anything like the photograph, it is so bad we can not use it, I would not have bought it had if I had been aware that you had to make it yourself. It is not clear in the description of the item that this is the case.”

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Posted 7 years ago

“Great lights at a great price! Will definitely be ordering again from Iconic lights”

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Posted 7 years ago

“Bought for my bedroom, have not put them up yet but the appear to be good quality. Fast delivery,”

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Posted 7 years ago

“My goods arrived the next day an the lights are fantastic really bright and lightens my path up at night”

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Posted 7 years ago

“Very pleased with quality,price and value for money. Delivery service was excellent and will definitely use iconic lights again”

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Posted 7 years ago

“Beautiful lights and very quick delivery. Would recommend.”

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Posted 7 years ago

“Ordered 2 wall lights which arrived within 2 days loved the lights but had a problem with one of them phoned customer services who went out of their way to help sent replacement light again arrived in 2 days can't fault their service would deffently usr them again”

Helpful Report

Posted 7 years ago

“Loads of lights to choose from in each category. Website easy to use. Very speedy dispatch and delivery with tracking. Could not fault them”

Helpful Report

Posted 7 years ago

“Not impressed I’m still waiting for my order.”

Helpful Report

Posted 7 years ago

Good Morning Our apologies for this, we can investigate this further and send you an email regarding this matter. We take extreme pride in the items for the customers and unfortunately this has happened. We will try to rectify this ASAP for you. Kind Regards

Posted 7 years ago

“Hi I have just received my order form you. I was really excited to receive this however I’m really disappointed with the quality of it, I noticed marks/scratches all over the stem of the light which I hoped you would not see but once it has been put together(the assembly was not straight forward) they are really obvious. I’m thoroughly disappointed with it and as it was so hard to put together I don’t really want to take it down again to send it back to you. I don’t think the lamp was overly cheap and would not expect such poor quality or damaged goods to arrive. I look forward to hearing your response Regards Becky (a very disappointed customer)”

Helpful Report

Posted 7 years ago

Our sincerest apologies for this, this could have been damaged in transit, we can assure you that we do take a lot of pride in what we do and we aim for our customers to have the best experience with our items. With the damage you have experienced please get in touch with our customer services team so we can resolve this, we would be extremely happy to help. We do apologise once again. Kind Regards

Posted 7 years ago

“used this company twice now, very good service great products and reasonable prices, would recommend.”

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Posted 7 years ago

“Excellent products, very prompt delivery, packaged well will be using again.”

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Posted 7 years ago

“Best ever solar lights”

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Posted 7 years ago

Iconic lights is rated 4.5 based on 4,680 reviews