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Identibase Reviews

4.4 Rating 834 Reviews
84 %
of reviewers recommend Identibase

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Identibase 4 star review on 4th November 2026
Anonymous
Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 19th December 2025
Anonymous
Identibase 1 star review on 11th September 2025
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Identibase 5 star review on 24th July 2025
Tim Grayson
18
Anonymous
Anonymous  // 01/01/2019
“I’m so pleased with the help I have received from Wendy I would not have been able to sort out my problem with the registration of my Poodle She has helped me above and beyond I’m very grateful Thank you so much”
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Posted 1 year ago
“My request to register my pet's micro-chip was dealt with most courteously and efficiently. With thanks.”
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Posted 1 year ago
“Wanted to check my records and query issue with chip. Totally understanding and extremely helpful. Had already used my number to pull up records in advance so well organised too.”
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Posted 1 year ago
“A good customer service . Very helpful and efficient. I am very happy to have the update so quickly”
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Posted 1 year ago
“sorted out change of address quickly and efficiently for my precious fur babies thankyou.”
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Posted 1 year ago
“I 'phoned to change our address and Paige H. was really helpful and efficient confirming and updating the account. Thanks for a great service. Happy New year”
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Posted 1 year ago
“Good service, all sorted out quickly.”
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Posted 1 year ago
“I spoke to Luke Williams today to register our new kitten. Luke was very helpful, polite and answered all my questions. Great service. Thank you”
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Posted 1 year ago
“I had an issue which was worrying and I spoke to the lovely Nicky in Identibase who reassured me and helped me out immediately.”
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Posted 1 year ago
“Imogen at identibase was very helpful with the changing of my details, thank you again!”
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Posted 1 year ago
“My issue was resolved quickly and efficiently by a very friendly and helpful advisor. Thank you Milli.”
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Posted 1 year ago
“Very easy to transfer ownership once relevant check took place. Kept in touch and very polite”
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Posted 1 year ago
“A quick response to my phone call and all was put right thank you”
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Posted 1 year ago
“They were very effective helpful and professional.”
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Posted 1 year ago
“Just like to say that identibase has put my mind at rest all done thank you.”
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Posted 1 year ago
“Spoke to Luke Williams today to register our puppy's identichip number. What a great Ambassador for the Company, friendly, so helpful, all questions answered, explained about extra cover we could have, and have taken out just excellent service.”
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Posted 1 year ago
“Phoned today with a problem to gentleman who solved my problem in minutes he was very helpful, polite and very cheerful , also I felt very at ease ,,,,many thanks , so if anyone out there are a bit nervous about getting in touch with identibase,don’t be ,great bunch of people.”
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Posted 1 year ago
“Having received a mail about incomplete profile which I didn’t understand, Luke Williams was able to resolve the problem for me and also explained the benefits of the profile that we already had with our first pet. He couldn’t have been more helpful, thank you Luke.”
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Posted 1 year ago
“I found the person I talked to was very helpful as I wasn't sure what I was doing, very polite and reassuring. Thank you”
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Posted 1 year ago
“Wasnt sure what to do so nicky was clear and helpful explaining everything,and very pleasant on the phone talking to me”
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Posted 1 year ago
Identibase is rated 4.4 based on 834 reviews