Ikea Reviews

"The table legs have rusted in six months. IKEA refused to change it under warranty. It turns out that the warranty does not apply to this table. https:\/\/www.ikea.com\/ae\/en\/p\/torsby-table-chrome-plated-high-gloss-white-s39931845\/"

"The table legs have rusted in six months. IKEA refused to change it under warranty. It turns out that the warranty does not apply to this table. https:\/\/www.ikea.com\/ae\/en\/p\/torsby-table-chrome-plated-high-gloss-white-s39931845\/"

"We bought the FRIHETEN Corner sofa-bed with storage from Ikea for Crossrail Cottage - our beautiful serviced apartment in West Ealing, and we are super happy with it. \r\nOur guests love how stylish it is. The blue gives our place real a pop of colour!\r\nIt is also super comfortable, the perfect place to relax and sleep! And the storage is brilliant too. \r\nOur guests like to curl up and relax on it after a long day sightseeing in London!\r\nGreat sofa! Thanks Ikea!"

"We bought the FRIHETEN Corner sofa-bed with storage from Ikea for Crossrail Cottage - our beautiful serviced apartment in West Ealing, and we are super happy with it. \r\nOur guests love how stylish it is. The blue gives our place real a pop of colour!\r\nIt is also super comfortable, the perfect place to relax and sleep! And the storage is brilliant too. \r\nOur guests like to curl up and relax on it after a long day sightseeing in London!\r\nGreat sofa! Thanks Ikea!"

"Placed an order for urgent delivery. Package is split into 2 delivery days, not ideal but okay. Second delivery date comes and the order doesn\u2019t arrive. The Ikea website just says it\u2019s \u201cgetting ready\u201d. Ring next day and get loads of apologies and reorganisation for delivery. Delivery day comes and goes and again no delivery. Apparently there was a problem with the vehicle, hmmmm, but that doesn\u2019t explain why I didn\u2019t receive the day before notification that usually comes. Did they mean their vehicle broke down the day before or they are psychics who didn\u2019t send the notification message the day before because they already knew the vehicle would have a problem?? Impressive. \r\nRing again, get loads of empty apologies again. So now my order is apparently going to be delivered 10 days after it was placed - for urgent delivery. \r\nAs for compensation, after taking 3 working days off as holiday, 2 botched deliveries, and hours spent on the phone I had the choice between receiving \u00a310 back that I paid for urgent delivery OR \u00a330 Ikea gift voucher. I pointed out that I should be refunded the \u00a310 anyway as I had not received urgent delivery, which was agreed, but then I would not be offered any further compensation for my ordeal and my time wasted by ikea. \r\nCome on Ikea, If you are already offering me a \u00a330 voucher do you really despise your customers that much that you can\u2019t refund them \u00a310 extra they paid for urgent delivery - that they didn\u2019t get??? Doesn\u2019t seem like very fair customer service to me."

"They opened a case for me and said that it would be resolved in a week. Here we are two months later, and it is still not resolved. Their customer service told me to STOP contacting them for updates, as if there are any, they will contact me. So if there are none, I should just patiently keep waiting till I die."

"Pics of an #IKEA BRAND NEW wardrobe, arrived today. I mean... seriously, #IKEA UK? Seriously?!? Left me speechless and considering today's quality of life, this world is heading for a fall indeed. Just to mention - in my parent's house in Poland there are still pieces of furniture that survived 2nd world war, looking way better than this. Happy New Year everyone\ud83d\udca9\ud83d\udca9\ud83d\udca9\ud83e\udd2e\ud83e\udd22\ud83e\udd22\ud83e\udd22"