I Love Linen Reviews

Name: I Love Linen
Address: 11/14 Rothcote Crt, Burleigh Heads, 11/14 Rothcote Crt, Burleigh Heads, Queensland
Rating: 4.90

4.9 Rating 5,931 Reviews

98 %

of reviewers recommend I Love Linen

4.9

Based on 5,931 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About I Love Linen:

Established in 2013, we began with our search for beautiful bedding for a perfect night’s sleep, every night. As we’ve expanded, we’re proud to have become one of Australia’s best online destinations for all things home. We hope you find our personal service and direct access to the people who design your products a refreshing change. Let’s make your home beautiful, together.

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I Love Linen 5 star review on 4th November 2023

465

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was happy with my I love linen purchase”

Helpful Report

Posted 1 year ago

Hello, We're so happy to hear how much you're enjoying your new linen! We really appreciate the time taken to share your positive experience with us! Have a wonderful day! Warmest, I Love Linen Team

Posted 1 year ago

“Website makes it easy to order, good product display and selection. Timely delivery. Excellent product. Very happy shopping experience.”

Helpful Report

Posted 1 year ago

Hello, We're so happy to hear how much you're enjoying your new linen! We really appreciate the time taken to share your positive experience with us! Have a wonderful day! Warmest, I Love Linen Team

Posted 1 year ago

“I usually buy the pure down pillows but I am using the I Love Linen pillows exceptionally good.”

Helpful Report

Posted 1 year ago

Hello, Thanks so much for reaching out with your positive review! We really appreciate the time taken to do so! Kindest, The I Love Linen Team

Posted 1 year ago

“Really like the linen quilt cover and pillow cases, lovely soft feel. Unlike the cover the fitted sheet and pillow cases not so soft but I guess it's to do with the 'check design' I would prefer different pillow case design though, ones that can be 'closed' either with buttons on the side or with ties like the quilt cover. Thank you for the nice packaging and quick delivery response. I also very much appreciated the extra step of enclosing the ring with material swatches and I'm already admiring the blue/blue stripe one!! Kindest Regards, Leanne Quist”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your positive review! We're so glad to read of your experience and hope you're enjoying your luxe new linen! We will be sure to pass all your feedback onto our design team (: Kindest, The I Love Linen Team

Posted 1 year ago

“Easy order process, delivered in at timely manner.”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your positive review! We're so glad to read of your experience and hope you're enjoying your luxe new linen! Kindest, The I Love Linen Team

Posted 1 year ago

“Love my sheets . Feel fabulous to sleep in and very good quality”

Helpful Report

Posted 1 year ago

Hello, Thanks for another positive review! We really appreciate the time you've taken to reach out! Have an amazing day! Kindest, The I Love Linen Team

Posted 1 year ago

“Prompt delivery of goods and attractive prices. You need to read the fine print of the 30 day money back guarantee, though. Not happy with the pillow I ordered, but can’t return them.”

Helpful Report

Posted 1 year ago

Hello, Thanks for taking the time to share your recent experience. We are sorry to hear of your disappointment and would like the opportunity to resolve your issue to the best of our ability. May I please kindly request that you reach out to us via email at Help@ilovelinen.com.au where we will be more than happy to assist. We look forward to hearing from you. Kindest, The I Love Linen Team

Posted 1 year ago

“I love the product. It came sensibly packaged with all packaging recycled- which I appreciated. Thanks”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your positive review! We're so glad to read of your experience and hope you're enjoying your luxe new linen! Kindest, The I Love Linen Team

Posted 1 year ago

“The sheets arrived quickly but didn’t fit. If you have 30 height mattress you need to buy the 40 cm fitted sheet. I didn’t read the instructions!!! They are good quality and well made. I know it’s hard to get the true colour on a photo and the blue is a little darker than I’d hoped but still lovely. It was a bit of a hassle to get a credit and buy the correct size which fits well. Overall very pleased.”

Helpful Report

Posted 1 year ago

Hello, Thanks so much for reaching out with your positive review! We really appreciate the time taken to do so! Kindest, The I Love Linen Team

Posted 1 year ago

“I ordered bamboo sheets and a linen doona cover. The bamboo sheets are amazing! I’ve removed a star for the linen doona cover as it has numerous linen slubs (it was like this on arrival). Still amazing quality though.”

Helpful Report

Posted 1 year ago

Hello, We appreciate the time you’ve taken to reach out and share your feedback! The small imperfections you are seeing on your linen are called nobbles. This is quite common to see as linen comes from flax, which as a plant is a very coarse fiber. When weaving these fibers together it is not uncommon for these very thick fibers to create nobbles or an excess thread in the fabric. While may not happen in every item it's okay when you see it on some pieces, do not cut or pull, let the thread stay as is. Please do not hesitate to reach out to our team at Help@ilovelinen.com.au if you have any questions (: Kindest, The I Love Linen Team

Posted 1 year ago

“Well I bought my first Items and am very happy 😃 with my purchase Thanku I really love my cushions”

Helpful Report

Posted 1 year ago

Hello, Thanks so much for reaching out with your positive review! We really appreciate the time taken to do so! Kindest, The I Love Linen Team

Posted 1 year ago

“I am loving my recent purchase! I have been wanting to buy a sheet set from ilovelinen for a long time and finally got my hands on some. The quality is amazing and absolutely worth the money that you pay for them. I have the clay gingham sheet set and the Clay quilt cover and the actual colours of the sheets match the pictures and description online. I genuienley look forward to getting into bed each night with these sheets!”

Helpful Report

Posted 1 year ago

Hello, We're so happy to read of your positive experience. Thanks so much for taking the time to share! Have an amazing day! Kindest, The I Love Linen Team

Posted 1 year ago

“Beautiful products and easy website to negotiate.”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your positive review! We're so glad to read of your experience and hope you're enjoying your luxe new linen! Kindest, The I Love Linen Team

Posted 1 year ago

“Love them, would love the length to be a few cm longer though”

Helpful Report

Posted 1 year ago

Hello, Thanks so much for reaching out with your positive feedback! We really appreciate the time taken to do so! Kindest, The I Love Linen Team

Posted 1 year ago

“Lovely colours and feel, just purchased the cocoa gingham flat sheet and pillow cases and I love the look!! Very quick delivery.”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your positive review! We're so glad to read of your experience and hope you're enjoying your luxe new linen! Kindest, The I Love Linen Team

Posted 1 year ago

“Beautiful designs and luxurious fabric, I Love Linen is a powerhouse of a bedding brand offering beauty and comfort in one. Highly reccommend.”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your positive review! We're so glad to read of your experience and hope you're enjoying your luxe new linen! Kindest, The I Love Linen Team

Posted 1 year ago

“Good quality but gosh it’s so heavy. I’ve had to buy something different as It’s too heavy. Fast delivery.”

Helpful Report

Posted 1 year ago

Hello, Thanks for another positive review! Apologies this was too heavy for your preference. We really appreciate the time you've taken to reach out! Have an amazing day! Kindest, The I Love Linen Team

Posted 1 year ago

“Love the size and quality of my pillows. Feel like I’m getting into a hotel bed every night.”

Helpful Report

Posted 1 year ago

Hello, Thanks so much for reaching out with your positive review! We really appreciate the time taken to do so! Kindest, The I Love Linen Team

Posted 1 year ago

“Excellent online shopping experience and delivery time. Yes luxurious and creamy. I have no complaints at all, I received all that I ordered. The luxurious I Love Linen sheet set. Thank you. J A Ralph PO BOX 51 Brunswick Heads NSW 2483”

Helpful Report

Posted 1 year ago

Hello, We're so happy to hear how much you're loving your new linen! Thank you so much for taking the time to leave us your review! We really appreciate the time taken to share your positive experience with us! Warmest, I Love Linen Team

Posted 1 year ago

“Absolutely adored my set, however, it would have been great to have had some more communication as it was months from ordering to receiving.”

Helpful Report

Posted 1 year ago

Hi Brooke, We're so happy to hear how much you're loving your new linen! Thank you so much for taking the time to leave us your review! After reviewing your order & invoice, I can see that the Quilt Cover that you ordered was purchased on a pre-order basis; meaning we don't currently have this item in stock. I can see that there is a message on your invoice stipulating the Pre-Order message with the Restock arrive which I can see was delivered on time :) Have a lovely rest of your week. Kindest, I Love Linen

Posted 1 year ago

I Love Linen is rated 4.9 based on 5,931 reviews