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I Love Linen Reviews

4.9 Rating 5,931 Reviews

98 %

of reviewers recommend I Love Linen

Company Reviews

Product Reviews

4.9

Based on 5,931 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About I Love Linen:

Established in 2013, we began with our search for beautiful bedding for a perfect night’s sleep, every night. As we’ve expanded, we’re proud to have become one of Australia’s best online destinations for all things home. We hope you find our personal service and direct access to the people who design your products a refreshing change. Let’s make your home beautiful, together.

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I Love Linen 5 star review on 4th November 2023

I Love Linen 5 star review on 3rd November 2023

I Love Linen 5 star review on 29th October 2023

I Love Linen 5 star review on 27th October 2023

I Love Linen 5 star review on 4th October 2023

I Love Linen 5 star review on 24th September 2023

I Love Linen 5 star review on 26th August 2023

465

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the range (especially the colours) and sale prices. Unfortunately the bottom sheet always shows the most wear and in each instance had developed holes after a few washes. This could be true for all linen but at the price point it's certainly disappointing.”

Posted 1 year ago

Hello, We're so happy to hear how much you're loving your new linen! Thank you so much for taking the time to leave us your review! We really appreciate the time taken to share your positive experience with us! Have an amazing day! Warmest, The I Love Linen Team

Posted 1 year ago

“Products are of excellent quality on most items and if only the prices were lower, I would use them all the time. Highly recommend this company.”

Posted 1 year ago

Hello, Thanks so much for reaching out with your positive review! We really appreciate the time taken to do so! Kindest, The I Love Linen Team

Posted 1 year ago

“Speedy delivery and beautifully packaged. Good quality linen - however, it is getting thread bare now - bought in 2019. Cotton sheets last longer.”

Posted 1 year ago

Hello, Thank you so much for your positive review! If our care guide is followed your linen will last you years to come, however if this sheet is not being rotated with another you will see earlier signs of wear and tear due to the constant friction a fitted sheet receives. Feel free to reach out to Help@ilovelinen.com.au for further assistance. Kindest, The I Love Linen Team

Posted 1 year ago

“I Love Linen has quality products that last. I love the range of colours too.”

Posted 1 year ago

Hello, Thank you so much for your positive review! We're so glad to read of your experience and hope you're enjoying your luxe new linen! Kindest, The I Love Linen Team

Posted 1 year ago

“I have several sets of linen sheets and two linen bean bags. I enjoy the texture and feel of the linen. The fitted sheets haven’t worn as well as the other items.”

Posted 1 year ago

Hello, Thank you so much for your positive review! Fitted sheets experience the most friction while sleeping, so it is important to rotate this item with at least 2 others so it is not in constant use. Please feel free to reach out to Help@ilovelinen.com.au for further assistance. Kindest, The I Love Linen Team

Posted 1 year ago

“The quality of the linen / colours are great and I’ve bought several sets. But I don’t like the Returns policy that says if the string tie around your item is removed, then the return is void… EVEN if it is unused. (I mean we can return shoes, clothes even swimwear that we try on, but not a doona cover?) I accidentally bought the wrong size cover and only realised when my doona didn’t fit inside. I contacted ILL via their online portal twice to request an exception and never received a response.”

Posted 1 year ago

Hello Elle, Thank you for taking the time to share your feedback and experience. We are sorry to hear about your disappointment and have been unable to locate any of your correspondences. May we please kindly ask you to contact our customer care team at help@ilovelinen.com.au so that we can assist you in resolving this issue. We look forward to hearing from you. Kindest, The I Love Linen Team

Posted 1 year ago

“I do love the sheets and doona cover. But my bottom sheet wore holes very quickly. I’m not particularly hard on sheets. I’m. 5 foot tall 65 year old woman. I do wash them weekly but I was a bit disappointed. I don’t want this review printed ( obviously you wouldn’t want to) just thought I’d let you know. Maybe this was an old issue or just a one off. Anyway. Still a lovely company with lovely products. I darned the sheet, just like old times! Thank you”

Posted 1 year ago

“Beautiful linen, wish the ties were buttons.”

Posted 1 year ago

Hello, Thank you so much for taking the time to send through your positive review. We truly appreciate it all, the good and the bad! Warmest, I Love Linen Team

Posted 1 year ago

“The texture of the linen is really good, the colours and pattern very natural. The quilt cover had a missing tie and they don’t match the lines of it. It’s tied crossed. Meanwhile the size of the pants or the bed sheets aren’t fitting perfectly. It’s too big. The quilt cover keeps falling of the quilt. For the pants I had to turn the elastic 2 times to make it fit. A few improvements to do but I would order again.”

Posted 1 year ago

Hello, Thank you so much for taking the time to send through your positive feedback. We truly appreciate it all, the good and the bad! Please feel free to contact our customer care team at help@ilovelinen.com.au if you require any further assistance. Warmest, I Love Linen Team

Posted 1 year ago

“I am a repeat customer of I Love Linen. Unfortunately the colours do fade despite cold washing and line drying (I actually like the crispyness of fresh washed linen). The deep fitted sheet is EXTREMELY deep, and i have to use sheet suspenders with them. I feel that the bottom sheet needs to be a thicker linen as this is wearing thin where we sleep while the top sheet is in great condition.”

Posted 1 year ago

Hi Georgina, Thank you for taking the time to share your feedback. Please feel free to reach out to the customer care team at help@ilovelinen for any further assistance. Kindest, The I Love Linen Team

Posted 1 year ago

“Sheets arrived promptly and well packaged as usual. I love the crispness and texture of my I Love Linen sheets and bought some SB ones for my daughter. The single size is VERY, VERY generous in size and much, much softer than the original ones I bought from ILL. Daughter loves them though.”

Posted 1 year ago

Hello, Thanks so much for reaching out with your positive review! We really appreciate the time taken to do so! Kindest, The I Love Linen Team

Posted 1 year ago

“The colors and quality of fabric are lovely. I've had my original set of sheets with the duvet cover for over 2 years now and the sheets are still just as beautiful and have only gotten softer with age! I'm looking to switch up the color soon and will definitely be buying again.”

Posted 1 year ago

Hello, Thanks so much for reaching out with your positive review! We really appreciate the time taken to do so! Kindest, The I Love Linen Team

Posted 1 year ago

“absolutely adore the colours and feel of our sheets. my only concern is after about a year of using the fitted sheet the material looks very thin and like it will rip any day :(. other than that, in love with my two sets of bedding!”

Posted 1 year ago

Hello, Thank you so much for your feedback we are sorry to hear about this. Please feel free to reach out to our customer care team at help@ilovelinen.com.au. Kindest, The I Love Linen Team

Posted 1 year ago

“Great quality and prices”

Posted 1 year ago

Hello, Thanks so much for reaching out with your positive review! We really appreciate the time taken to do so! Kindest, The I Love Linen Team

Posted 1 year ago

“I’ve purchased my pillows, duvet and mattress topper from here. I’ve been very happy with my purchases. Very comfortable and soft. Though on the pricey side but it’s worth the investment.”

Posted 1 year ago

Hello, Thanks so much for reaching out with your positive review! We really appreciate the time taken to do so! Kindest, The I Love Linen Team

Posted 1 year ago

“Great selection of styles and colours. I wear my outfit all the time and many of my friends have also bought looks!”

Posted 1 year ago

Hello, Thanks so much for reaching out with your positive review! We really appreciate the time you have taken to share your feedback (: Have a lovely day! Kindest, The I Love Linen Team

Posted 1 year ago

“Having purchased a number of sheet sets over the past couple of years, I can recommend this brand because of reasonable pricing, prompt and available service, and desire for a coarser weave of fabric. My criticism is twofold: the sheets shed a lot of lint; the colour range is limited to "earthy" and colours obviously appear brighter when shown online. Not all of us choose to live in the current 5-star hotel cave-dweller fad of slate grey walls and floors. Not to worry - the ones I have will last the distance and are comfortable to sleep in. And I bet that cavemen snored too.”

Posted 1 year ago

“Products are beautiful quality, amazing colours and the customer service is amazing. These are by far my favourite sheets of all time. I get excited to put them on, as they are so breathable and cool, and the colours are gorgeous!”

Posted 1 year ago

Hello, Thanks so much for reaching out with your positive review! We really appreciate the time you have taken to share your feedback (: Have a lovely day! Kindest, The I Love Linen Team

Posted 1 year ago

“Absolutely loved the quality and design of the linen set that I picked up! Wished it was easier to shop internationally though directly from the website without having to send an email to arrange international shipping.”

Posted 1 year ago

“My favourite linen brand!”

Posted 1 year ago

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I Love Linen is rated 4.9 based on 5,931 reviews