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I Love Linen Reviews

4.9 Rating 5,932 Reviews

98 %

of reviewers recommend I Love Linen

Company Reviews

Product Reviews

4.9

Based on 5,932 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About I Love Linen:

Established in 2013, we began with our search for beautiful bedding for a perfect night’s sleep, every night. As we’ve expanded, we’re proud to have become one of Australia’s best online destinations for all things home. We hope you find our personal service and direct access to the people who design your products a refreshing change. Let’s make your home beautiful, together.

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I Love Linen 5 star review on 4th November 2023

I Love Linen 5 star review on 3rd November 2023

I Love Linen 5 star review on 29th October 2023

I Love Linen 5 star review on 27th October 2023

I Love Linen 5 star review on 4th October 2023

I Love Linen 5 star review on 24th September 2023

I Love Linen 5 star review on 26th August 2023

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service from I Love Linen has been lovely, I have bought a few dresses from here and every time they come in such good time and of great quality. Have loved wearing them this summer and would recommend to anyone!”

Posted 2 years ago

Hello Kate, Thanks so much for taking the time to leave your review! We love hearing about our customers' positive experiences and are delighted to hear how much you're loving your new linen! Our customer care team will also be so pleased to hear of your satisfaction with their service! Enjoy your lush new linen! Kindest, The I Love Linen Team

Posted 2 years ago

“I received less items that I ordered but I was able to get missing items later on when contacting I love linen customer service. Happy with the products. They are so beautiful and soft.”

Posted 2 years ago

Hello Henna, Thank you for bringing this to our attention. I am happy to hear we were able to turn your negative experience into a positive one :) Enjoy your lush new linen! Kindest, The I Love Linen Team

Posted 2 years ago

“Fast delivery and good quality.”

Posted 2 years ago

Hello Kuo-Lin, Thanks so much for reaching out with your positive review! We really appreciate the time taken to do so! Enjoy your gorgeous new linen! Kindest, The I Love Linen Team

Posted 2 years ago

“Beautiful products and though rewards system has some minor flaws, customer service were patient with my frustration and persisted to find a solution.”

Posted 2 years ago

Thank you so much for leaving your feedback. Sleep well! I Love Linen

Posted 2 years ago

“So many cute items”

Posted 2 years ago

Hi Tonaya, Thank you for taking the time to review your recent experience! Kindest, I Love Linen

Posted 2 years ago

“Such a great range and it was very hard to make a decision but in the end I went for the double sided doona covers with striped fitted sheets for the bunk room at our beach house. I’m very happy with the final look. Just need to add a few decorative cushions.”

Posted 2 years ago

Hi Anna, Thank you for taking the time to share your experience with us! We love the double-sided quilts too :) Kindest, I Love Linen

Posted 2 years ago

“Love the look, fabric & feel of my new set. Although my 'standard' fitted sheet is actually quite loose/baggy (too long around the sides). I tried calling & left a msg online & haven't heard anything back.”

Posted 2 years ago

Hi Catherine, I am sorry to hear about your recent experience, may I please kindly request that you reach out to us via email at Help@ilovelinen.com.au where we will be more than happy to assist. Look forward to hearing from you. Kindest, I Love Linen

Posted 2 years ago

“The quality of the products are beautiful. They are expensive but worth it. I wish that the pillow cases were included within the covers (mine luckily came included during a promotion).”

Posted 2 years ago

Hi Lauren, Thank you so much for taking the time to share your latest experience with us! Enjoy your beautiful new linen :) Kindest, I Love Linen

Posted 2 years ago

“I’m in love with I Love linen. I get the best sleep each night with my ilovelinen sheets. It feels so nice on my skin really good quality!!! I will recommend ilovelinen products.”

Posted 2 years ago

Thank you Analyn, this is great to hear!

Posted 2 years ago

“Nice feel, cosy to sleep in, easy to order multiple colours in a package online. Only thing missing is some tabs on the inside of the doona cover to tie the doona in place.”

Posted 2 years ago

Hi Kellie, Thank you so much for sharing your feedback we will certainly discuss this with our design team :) I Love Linen

Posted 2 years ago

“The quality of these are second to none, and they get even softer with every wash. We’re slowly building the full I love linen set :)”

Posted 2 years ago

Hello Brittney, Thanks so much for reaching out with your beautiful review! We really appreciate the time taken to do so and hope you enjoy your items for years to come! Enjoy your gorgeous new linen! Kindest, The I Love Linen Team

Posted 2 years ago

“I love love love my I love linen sheets The experience of shopping your website was extremely good, my order came in a very reasonable time frame and the packaging was fantastic , it made receiving the delivery more exciting, and the note and free gift was much appreciated ….. I would certainly recommend this site…. And as for the sheets…. Absolute quality”

Posted 2 years ago

Hello Karen, We are ecstatic to hear you enjoyed your whole experience with us here at I Love Linen. Thank you so much for your review and we hope to see you again soon x

Posted 2 years ago

“The sheet set took a little longer than I expected to arrive - thanks COVID! Once here I have been impressed with the lovely soft colour and high quality linen. Thank you 'I love linen'”

Posted 2 years ago

Hello Catherine, Thank you so much for your patience we know the Post is a little temperamental right now! Happy to hear you are enjoying your new linen. xx

Posted 2 years ago

“I love the color range, the fabrics are so soft and comfortable and the swatch option is great to co-ordinate your styling creations! I didn't get a swatch the first time I ordered and realized its so important when trying to match colors, having to return a purchase at your own expense is the only reason I gave four stars, a change of mind is apart of life so I would love- I love Linen- to adopt this option. Will definitely be ordering again from I LOVE LINEN!”

Posted 2 years ago

Hi Deborah, Thank you for taking the time to review your experience with us! Warmest, The I Love Linen Team

Posted 2 years ago

“I am a very loyal I Love Linen customer and have been purchasing for some years. All the products are gorgeous and great quality. The range of colours are stunning and the customer service has always been great. The only thing I feel unsure about is the Loyalty Program, I find it unfair that the rewards we receive for being loyal customers are only able to be redeemed if we spend more, we don’t get to spend them at any time. Otherwise I am very happy with the opportunities to save during sale times, which are frequent.”

Posted 2 years ago

We are so pleased to hear how much you are loving your new lush linen! It really means the world to us to know how satisfied our customers are with their purchases! We hope you have a lovely day! Warmest, I Love Linen Team

Posted 2 years ago

“The colour is beautiful and the linen is soft. Really happy with my purchase. Will definitely buy more”

Posted 2 years ago

We are so pleased to hear how much you are loving your new lush linen! It really means the world to us to know how satisfied our customers are with their purchases! Thank you for taking the time to leave a 5 star review, and we hope you have a lovely day! Warmest, I Love Linen Team

Posted 2 years ago

“I've been buying from you for a few years now and I love your product. I asked a while ago if anyone was doing yellow/soft lemon colours, and the next time I looked you up, you had the Daisy! Hence I got it and love it. The I love the pastel colours of I Love Linen and the way you can mix them up a bit. And as yet I have had no tears so am very happy with the quality. There is one thing, which is my fault as I didn't read the instructions perhaps as well as I should have ( which I did with my newest purchase - Daisy) is that two of them faded as they were in direct afternoon sun. Otherwise - fabulous!”

Posted 2 years ago

Hi Zoe, We're so glad to hear you love our new colour Daisy! Thanks so much for taking the time to review your experience with us. Warmest, The I Love Linen Team

Posted 2 years ago

“So gorgeous and great quality! I typically buy i love linen's direct competitor and i am super impressed. Might have officially made the switch!!”

Posted 2 years ago

Hi Jena, We're so happy to hear you're loving your new linen. Enjoy! The I Love Linen Team

Posted 2 years ago

“The quality of the linen is so wonderful, and they look incredible!”

Posted 2 years ago

Thanks so much for reaching out with your positive review! We really appreciate the time taken to do so! Kindest, The I Love Linen Team

Posted 2 years ago

“Customer service during covid pandemic was really good. They responded promptly and let me know about delays with my delivery.”

Posted 2 years ago

We're so happy to read of your positive experience. Thanks so much for taking the time to share your review and we hope you enjoy your beautiful new linen! Have an amazing day! Kindest, The I Love Linen Team

Posted 2 years ago

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I Love Linen is rated 4.9 based on 5,932 reviews