“BUYER BE AWARE. This is the second time I have purchased Goods and both times received a text that the item has been delivered. No it hasn’t as we have CCTV footage showing us that Nothing has been delivered and 2 dogs. I will be taking this further as although time is so precious what we all do, (what I formally do) is think “forget about it” due to time. However getting to the bottom of the situation is now paramount. Honestly I didn’t even think to check the courier company. When I went to insert address details Australia was not even an option. This is complete S%^* considering Australia was an option when taking my credit card details.
Never Again!”
“DO NOT USE THIS COURIER COMPANY. Do not purchase from e-retailers who use them. You will not receive your goods. They will "attempt" delivery but "fail", even though address is same is previous orders (with other companies). No customer service, AI chat bot will even just stop talking to you. Will not respond to emails. They are operating fraudulently in Australia, and are abusing their workers. Please report hem to your local consumer affairs so we can get them shut down.”
“I wouldn’t even give them 1 star. Apparently Attempted delivery multiple times. Which is lies because someone was at the delivery address everytime. Now my order has been closed.”
“They have a very bad operational system. They hired 3rd party local delivery guys and they cannot control or contact them. My order was returned to the Local company warehouse two times because nobody is in our office anymore they deliver the orders outside of office hours and they will not do anything unless you will call them, your order will be pending in the warehouse only. Extremely, Terrible service. The 3rd party Local delivery guys will call you only once and they will put in the tracking that customer cannot be contacted. They know that we are commercial building but they deliver after office hours. I already informed the Customer Service our office timings but still they will deliver at night, You have a very poor service.”
“"I want to file a complaint against this employee NAVEED, due to his unprofessionalism in Saudi Arabia Riyadh, He sent a message in the morning asking for the location, but I did not notice the message, and he never contacted me again or sent a second message, even though the location is available with you. I demand compensation for the delay and his lack of professionalism, and I will escalate the matter to SHEIN. They asked me to reschedule and requested delivery on 20-11-2024, and yet they also asked me today to reschedule again without any communication."”
“They claim to have delivered my item on the 8th of Nov 2024. However they did not. We have 2 cctv cameras covering the front of our home and have told them there were not deliveries. They have not responded to our emails or calls to ask where the item was delivered.”
“Ordered on shein on the 4th of Nov,paid duty on the 10th,only to be told on the 11th about a 3-5 day shipment delay,surprisingly today is the 7th day and have not gotten any update or my order,worst courier company ever and i think Shein should just continue with Buffalo,have had no problems with it...so pissed😡. They do not even deserve a star btw.”
“Dreadful service
Claimed "wrong address" for delivery on Friday.
No contact response from website link or virtual assistant
Tried to change delivery address (to same zip code) with company whatsapp tool: supposedly accepted: never delivered
Then after 48 hours on Sunday get email stating package returned to sender.
Awful, untrustworthy, despicable.”
“Where is my order? Until now you guys didnt deliver my order! POOR SERVICES! NO ONE IS ANSWERING MY CALLS, EVEN THE COURIER DIDNT CALL ME, WHAT IS THIS? HOW MANY DAYS SHOULD I WAIT TO RECEIVED MY ORDER? WHAT KIND OF SERVICES IS THIS?”
“This company never delivers your parcel,
I believe they re sell the parcel and make money .
Consistently delivered to wrong address and if not they write address is wrong.”
