IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.91

4.9 Rating 679 Reviews

98 %

of reviewers recommend IMP & MAKER

4.9

Based on 679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 28th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice website, good range, good communication.”

Helpful Report

Posted 1 year ago

Thank you for the great feedback! We're glad you found the website easy to use and appreciated the range and communication. It means a lot to us — we hope to welcome you back again soon! Regards Louise

Posted 1 year ago

“Great service. Good communication at every stage. Product was excellent. Highly recommend.”

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Posted 1 year ago

Thank you for your kind words! We're so glad you were happy with the service, communication, and the product itself. Your recommendation means the world to us — we truly appreciate your support! Regards Louise IMP & Maker

Posted 1 year ago

“Site very easy to shop”

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Posted 1 year ago

Dear Sarah, Thank you for your review, it's great to know you found the website easy to navigate. Warm regards, Louise IMP & MAKER

Posted 1 year ago

“Easy ordering, efficient delivery and a great product. Thanks”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic feedback, Rosie! We're thrilled to hear that you found the ordering process easy and efficient. It’s wonderful to know that you're satisfied with the product too. Warm wishes, Team IMP & MAKER

Posted 1 year ago

“Recently I have ordered a selection of hampers to say thank you to friends who helped me move and as usual the products were very well received and enjoyed especially the cheese and cider!”

Helpful Report

Posted 1 year ago

Thank you, Hayley! We're so glad to hear that your friends enjoyed the hampers. It's wonderful to know your gifts brought a smile to their faces. What a thoughtful way to show your appreciation! Warm wishes, Team IMP & MAKER

Posted 1 year ago

“Delighted Wonderful gift”

Helpful Report

Posted 1 year ago

Thank you so much for your lovely feedback! We're thrilled to hear that you found the perfect gift. It's wonderful to know our products are bringing joy to others! Warm wishes, Team IMP & MAKER

Posted 1 year ago

“Birthday Gift for a friend who lives near Inverness, Highlands. Due to destination was advised to change soft cheese to a cheddar. Friend was impressed, wine very nice & enjoyed the cheese tried so far”

Helpful Report

Posted 1 year ago

Thank you, Julie! We're delighted to hear that your friend enjoyed the cheese and the wine. It's always great to know our products are making someone's birthday special! Warm wishes, Team IMP & MAKER

Posted 1 year ago

“A very impressive brand”

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Posted 1 year ago

Thank you, Lesley. Your support means a lot to us! Warm regards, Team IMP & MAKER

Posted 1 year ago

“Great customer service! I submitted the wrong delivery address and sent an email, Marie from customer services followed up super quick and sorted it out on a Friday afternoon.”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful feedback! We're thrilled to hear that Marie was able to assist you so quickly. Our team always strives to provide the best customer service possible. We truly appreciate your kind words! Warm regards, Team IMP & MAKER

Posted 1 year ago

“Excellent service and products”

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Posted 1 year ago

Thanks so much! We're really glad to hear you’re happy with both our service and products. We truly appreciate your support! Kind Regards Louise

Posted 1 year ago

“Fabulous choice and commumnication from Imp and Maker.”

Helpful Report

Posted 1 year ago

Thank you for your kind words! We're so pleased you were happy with the choice and communication. It's always our goal to make the experience as smooth and enjoyable as possible. We really appreciate your support!

Posted 1 year ago

“So pleased to have discovered Imp and Maker! Such an excellent range of choices, high quality, perfectly presented and delivered. We will return and highly recommend.”

Helpful Report

Posted 1 year ago

Thank you so much for your lovely message! We’re delighted to hear you enjoyed your experience with Imp & Maker. It’s wonderful to know that our range, quality, and presentation made such a great impression. We truly appreciate your recommendation and look forward to welcoming you back soon!

Posted 1 year ago

“First class service and produce. The hampers were exceptionally well received. Thank you”

Helpful Report

Posted 1 year ago

Thank you so much for your kind feedback! We're thrilled to hear that the hampers were so well received and that you were happy with the service and products. It was a pleasure putting them together for you, and we truly appreciate your support.

Posted 1 year ago

“Wonderfully packaged items with excuisite food and drinks included.”

Helpful Report

Posted 1 year ago

Thank you so much for your lovely feedback! We're delighted to hear you enjoyed the selection of food and drinks. We take great care in curating every hamper, so it’s wonderful to know it made a lasting impression.

Posted 1 year ago

“Have ordered several hampers now and always such a joy!”

Helpful Report

Posted 1 year ago

Dear Jess, Thank you for your lovely review and continued support! We hope to continue to deliver hampers filled with joy in future. Kindest regards - Marie team IMP & MAKER

Posted 1 year ago

“Fabulous service. It was a gift and ud got the wrong address. Phoned straight up and the lovely lady was extremely helpful and changed it, no problem at all. Excellent service”

Helpful Report

Posted 1 year ago

Thank you for your kind words Zoe! We're so glad we could help get your gift to the right place without any hassle. It’s great to hear our team made the process easy for you — we’ll be sure to pass on your lovely feedback. As a small, local business we really appreciate your support!

Posted 1 year ago

“Great fast service nothings a trouble”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic review, Elizabeth! We're thrilled to hear you experienced our quick service and that nothing was too much trouble. Your satisfaction means the world to us, and we can't wait to welcome you back soon! Warm regards, Team IMP & MAKER

Posted 1 year ago

“A superb service; great variety and price points.”

Helpful Report

Posted 1 year ago

Thank you for the wonderful feedback! We're so glad you enjoyed the variety and found our pricing to be just right. Providing great customer service is what we strive for, and it's fantastic to hear we delivered. Hope to see you again soon!

Posted 1 year ago

“Great service and really easy to use the website to order”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words! We're thrilled to hear you had a great experience and found our website easy to use. We truly appreciate your support.

Posted 1 year ago

“A lovely hamper which was a gift for my brother who loved it, good quality products, well packaged. The delivery was troublesome but no fault of Imp & Maker, the customer service was superb in sorting the issue and making sure I had the hamper ready to take. This was late on Saturday and into Sunday so excellent service all round! Thanks!”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words and thoughtful review! We're delighted to hear that your brother loved the hamper and that you were pleased with the quality and presentation. We're sorry to hear about the delivery hiccup, but we're really glad our team could step in and get everything sorted for you in time. We truly appreciate your patience and are so pleased we could provide the support you needed—even over the weekend! Thanks again for choosing Imp & Maker.

Posted 1 year ago

IMP & MAKER is rated 4.9 based on 679 reviews